They have everything I ever really need. Prices you should expect to pay. Only reason for a 4 is because they ain’t got hardly anything for fishing. Place is clean. Friendly staff that seems more then willing to answer or help. Check it out.
Margaret V.
Place rating: 4 Canton, MI
They appear to have anything an athelete, a want to be athlete or just a sports fantatic want or need! My husband asked for a driver for Christmas and since I know very little about golf clubs, I ended up getting him a gift card. I didn’t walk through the entire store, but the staff were very kind and I was greeted quickly. I’ll visit again!
Luke P.
Place rating: 1 Grand Rapids, MI
I originally went to the Westland Dick’s location looking at the Tigers hats. The customer service agent checked the inventory for me, and informed me that the Canton location had the size I needed. After heading to said Canton store, I went to look for the product, and was unable to find it. I found a customer sales agent that would be able to assist me in locating this, especially after making the trek to the store. The woman who«helped» me was rude initially and stated«what’s on the floor is all we have,» after I explained that a previous salesperson checked the inventory for me. She then looked through the display on the floor without uttering a word to me, and dashed off to the warehouse and made a display of looking for the product. She really was merely standing by a different display, glanced in my direction, and never came back to inform me of her findings, or lack thereof. The customer assistance at the Westland location was world’s apart from this store, and I would gladly make the trek further out of my way for the support and aide I received there. If I could rate the Canton store lower than one star, believe me, I would.
Liz W.
Place rating: 4 Belleville, MI
We needed a new baseball glove for the hubs. We swung in here and had no issues. I love a place that you can do veni vidi vici style. Come in, find your own item easily, check out without hassles and get the f out of Dodge. This is that kind of place. Prices weren’t über cheap but neither were they outrageous. Selection was good. We were offered help but not hard sold or pushed. Everything was pleasant and we would gladly return.
Chad C.
Place rating: 2 Detroit, MI
The checkout person answers the phone while he’s checking people out. That not only extends the checkout time, but it’s just plain rude and impersonal.
Jay B.
Place rating: 5 Canton, MI
We just made an oath in the parking lot to come to this Dick’s for all our sporting goods, from now on, forever. The store is clean, bright, well organized, and fully stocked. And, we were so impressed by the service especially. Tony in footwear was excellent. Top notch. Phenomenal. He expertly fitted four of us for running shoes and guided us to selections in our price range. Tony was patient and genuinely cared about his job and his customers. Other families came in for shoe help and he handled them all in stride [pun intended]. I have not come across this level of service in I don’t know how long. Sounds silly, but we were blown away. My teenage boys even commented, with as much excitement that a 13-year-old can muster up, «That guy was really good.» Furthermore, Stephanie at the registers was friendly and welcoming. She asked us if we had a Score Card, and looked up our number for us. She without hesitation accepted all 3 of my coupons. I was expecting a hassle and a complicated splitting of transactions, but I received a surprising, «Sure! No problem.» Seems like it should be a no-brainer, but other stores don’t make things go so smoothly. Whatever the team and management are doing at this Dick’s location in Canton, at Michigan Avenue & Beck… Keep it up! We will be back time and time again!