Cascade Lumber

Great local lumber yard. Built my own home and the process could not have been better. They helped me in every step of the way. Even when i ordered the wrong material they went out of there way to come and pick it up and deliver the correct product. Very friendly and easy to use. Couldn’t of asked for a better experience when building

We got a load of lumber for a cabin project. We emailed a lumber list, got a price on it and ordered the quoted lumber. We called in our credit card number to pay for order and it was delivered on time on the correct date. The quality is excellent, much better than anything you could find at big box stores where everything is picked over. We highly recommend Cascade.

These guys are great. They carry a high quality stock of wood, have a huge lumber yard, have great prices (even if you aren’t a contractor), usually deliver to the island same day if ordered early enough in the morning, take checks if you are local, and if you order something they happened to be out of (lengths), they give you the next length up for the trouble. I have never had a problem with their billing. If you order something, and you weren’t charged, go ahead and let them know! (referencing the negative review posted). I’ve been going to these guys are a long time, and they are great. I’ve ordered with Scott, and he’s great — no complaints.

We built two buildings-​a garage and RV building a few years ago. We had nothing but problems with our orders and deliveries. To top the cake the guy who was our salesmen (Scott) forgot to bill us for the last order. A few months later (a week before Christmas) the manager calls my husband telling him that Scott had been trying to call him & when are we going to pay this past due bill. My husband was furious as he never received any calls nor bills from Scott. Long story short after letting the owner know we pay !!! our bills –have a credit rating over 850 and he never !!! received any contact that we owed money. What happened is the guy didn’t turn it in to accounting and to cover his ass when it was found by the book keeper at the end of the year auditing he blamed us for not paying. He told the manager & owner that he had been trying to get a hold of us for months and we were not returning his many his calls. My husband told them I will come up and show you my cell phone records that I never received any calls. Things were so screwed up with billing during the whole few years of building to begin with that we were unaware of still owing them a balance. We spent well well over $ 10,000 (closer to twenty) at Cascade-​never ever again and we tell everyone we know don’t do business there. Oh, the owner took a very small percentage off for our «inconvenience» To be accused of not paying a bill is more than an inconvenience and to get a huge bill one week before Christmas & expect it paid right now. No way to do business. We paid it right away but will never recommend Cascade to anyone-​beware !!!
3÷28÷2015 Update as to the comment made about letting them know we owed them money. Our bills were so messed up during the process of building that we couldn’t keep track of what was charged for, what returns had been credited etc. As far as Scott he outright lied !!! We pay !!! our bills so to put the blame on us when you know nothing of our negative experience you should not be commenting about us.
On a positive note all the delivery guys were great :-)

We needed a sliding glass door handle and couldn’t find the right size for our door anywhere! We were able to find out that our windows were ordered through Cascade Lumber and they did everything to get us a new one. They didn’t even charge us for the handle, a $ 30 cost. No one does that! They are the best and we’ll go back there for any of our lumber/​window needs.

This place needs to be open on Saturdays unless your a contractor it’s hard to shop here. However they are good to the community