Mrs Fields Cookies

I have ordered three cookie cakes from this establishment in the last 6 weeks (for 3 of my children’s birthdays). The first one was overcooked and tasted hard. The second one wasn’t ready at the time I ordered, I had to wait 30 min for them to finish it. And the third one wasn’t ready at all as they wrote down the wrong date so no cake at all. No one at this business even cared. There were not sympathetic or kind. This is a horribly run business and I don’t recommend anyone go there.

Most of my friends know I have a sweet tooth especially when it comes to fresh baked goods. At the Burlington Mall, there are several options here to satisfy the sweet tooth including cupcakes, ice cream, or both in the same treat, plus a great variety of French style pastries, cheesecakes, cookies, and HUGE VOLCANOOO cakes. But each time I’ve walked through this mall, I am tempted to stop at Mrs. Field’s Cookies, which shares the same counter space as Pretzelmaker on the lower level near the Johnny Rockets entrance. I’ve stopped here a few times for both warm pretzels and cookies.
The pretzels here have quite a soft texture, especially having their pretzel bites, which seem more like a light warm bread than a traditional very dense and chewy pretzel. Free samples may be offered here.
This stand also has a good variety of cookies to choose from. The frosted cookie cakes also looked pretty good! The cookies here are very very sweet, not holding back on the sugar and butter content, which have a firm texture outside, yet very moist and soft inside. I stopped here over the weekend and they had «Buy 3 Cookies Get One Free» which I took advantage of. The regular price for each cookie is normally $ 1.79 plus tax (no prices posted for cookies), so the total came out to $ 5.75 for the cookies.
I especially thought the Caramel Apple Cookie was not bad, which had bits of dried apples baked in the cookie and topped with a very sweet and chewy caramel on top. I also had a Chocolate Chip Cookie, Cranberry Oatmeal Cookie, and a Chocolate with White Macadamia Chunk Cookie, which went well with my daily coffee over the next few days.