Culver’s

Been here 4 times all 4 they fukd up my order I bitched to manager nothing done. Went yesterday and my burger wasn’t cooked all the way and a hair in the burger, management offered free food but I wanted my money back, y would I want free food that u can’t get right and has hair in it, this place sucks dik, bunch of dum kids that r to stupid to take an order right and cook
Do not eat at this location

This is a pretty decent Culver’s. The people who serve you are usually really nice and usually get the orders correct. The wait is usually not that bad and the food is pretty good. Sometimes their burgers can be sorta dry and the fries are sometimes burnt. But the place is pretty good.

My family and I have been customers of Culver’s for many years. When my family moved to Burlington in March, we were excited to have a location near us. This is the third time, at this location, a grilled cheese has not been cooked since we’ve tried ordering it. The bread was not toasted, the cheese was barely melted, and it was very mushy. We sent it back. It was remade without any notes given to the kitchen staff so it came out the same-​undercooked bread. The food runner took it to the back and told them to make me «a perfect grilled cheese.» He must have been ignored because we waited 15 minutes before a possible manager or supervisor (did not have a name tag) asked us if we’d been helped. She brought the first mistake grilled cheese back to the cook to show him what not to do. We’d been waiting 40 minutes at this point so our custard was melted (they gladly scooped new scoops) and our food was either cold (fries) or warm (salad).
In addition, the girl who scooped our custard itched her nose before scooping our custard (thankfully before the first scoops that were remade, not the ones we ended up taking home).
I am not impressed. I usually don’t write reviews because I’ve done food service and I know how it goes. But I paid for this food and I want it cooked. Is that too much to ask? The possible manager/​supervisor did give us a certificate for one free value basket, but I will be sure to use it at another location.
When I got home with my 2^nd redone sandwich, it still wasn’t cooked very well. See the photos if you’re interested in the condition. I threw the rest away. My toddlers wouldn’t even eat the cold fries, which are usually a rare treat.
Please retrain your staff.

The food is a notch above other fast food and they provide quick service in the drive-​thru or inside. As a bonus they generally provide a special several times during the week.

Typical fast food place, butter burger, chicken strips, frozen ice cream, small salad, crispy fries, the works. NIce older diner feel with modern updated look. Spacious dining area, clean and well maintained. Drive through window and plenty of parking and outdoor seating. Warning: single ice cream scoop is ridiculously big, waffle cone is tasty but overwhelming to consume.