Tesla – Burbank

Recently stopped by for a Tesla seat belt recall. This facility is still brand new, when I came it was their 2^nd week of operation.
They’ve got a decent sized parking lot in the front that can part around 15 cars or so. They were also setting up the Supercharge stations on the side which should be completed soon. Can’t wait!
The staff here is super nice, they were very attentive to the customer and their needs. I got a big welcome from the team in their showroom. They also explained to me that this facility is operated 24-​hours per day. So if you are running low on energy, make a quick stop for Supercharge stations and chill in the waiting room (with free snacks and drinks, and a nice sized tv).
The service was also completed very quickly. I was in and out within 20 minutes.
Good job Tesla!

What a beautiful facility-​I love my car of course (think «All of Me» by John Legend) — I never remembered wedding anniversaries but I remember the date I bought my 2013 P85 Tesla S!
6−18−13.
Tesla service has always been spectacular – and their receptiveness and responsiveness to consumer suggestion WILL be the new world order of business (take THAT Volkswagen!). Instant downloadable improvements.
That being said, the only drawback to the company growing so fast because they have such a great product (especially a high-​end one) is in the difficulty of finding enough employees who have experience with it-​who have even driven one! (We are talking showroom here.). But they are honest about that and enthusiastic and helpful, and we owners are pretty understanding, and eager to talk about our Great cars… And they DO know what they are doing out back while working on the car (half the employees have worked on my car in the Van Nuys Service Center in the past), and that’s what counts!
I just wish someone would get back to me on my prior inquiry about the availability of Elon’s single brothers or cousins – say in the 45 to 55 age range…
PS – Thank you Elon-​I heard through the grapevine that you liked my review (only 24 hours after I posted it!). What does that say about this company’s openness and the responsiveness of its management?

I love this place! My Tesla died on my way to pick up my mom from the airport. They towed my car, Ubered me to pick up my mom, and dropped us off. It was so convenient. Cameron did an amazing job to keep me posted on every step of the process. I was so happy with the service and how everyone was so friendly. This experience has really made me a Tesla lover for life! Great service! My model a is absolutely worth every penny