PSI Examination Site

Absolutely impossible to get a hold of someone there to schedule a test or to get more info. Don’t waste your time.

This place is very clean and organized. It’s a small office but they do have a good amount of computers for testing. It’s very quiet and you get your results right away. You can also take your fingerprints there on site if needed.
The only down side is that they are very strict. I had a sweater on with pockets and I had to take it off. Luckily I had a tank top on under. There are lockers that are locked indivdually so you don’t worry about your stuff being taken or misplaced.
Overall, I would return if I ever needed to take another exam.

PSI was recently awarded the testing for the CCB exams in Oregon. We worked with PROMETRIC several times and never had the problems we are experiencing with PSI. We only need to have one person take one test, and we have made daily efforts for over a week.
To begin with, they couldn’t even find the student. Even though they provided an email confirming receipt of him registering, they couldn’t find him in their system for 3 days.
It has been 7 business days and over 20 phone calls, and he is still not scheduled for the exam. We have spoken with several different people in customer service, and no two agents have advised the same process. The $ 60 test fee has turned into at least $ 200 worth of our employees’ time, effort, and energy. And, we still don’t have it resolved.

I took my first licensing exam here, and despite personally being sort of wired and freaked out and whatnot, I could still appreciate how well the test center is run. The employees were all professional and courteous while checking everyone in, including having us place belongings in lockers, making sure we weren’t wearing watches, reminding us about other restrictions, and telling us what would happen next. We were each processed swiftly, and I felt all explanations given (breaks, scratch paper, etc.) were adequate, and questions were welcomed. Considering every test-​taker there looked nervous, the calm presence of the employees and the methodical processing must have given everyone a little comfort. I did find myself irritated at one point with an employee checking me in/​out for a restroom break, because the first break I took was just a quick sign-​out, the second required my signing some different form; the woman doing this had to ask someone else a question, all of which was cutting into my test time. She seemed new, or perhaps the first person hadn’t done what they were supposed to do; whatever, I passed, but I had enough stress without this part.
The test room itself was neat, clean, and well-​lit, and I was pleased to find that packaged earplugs were present at each cubicle in case we wanted them; we hadn’t been told about that. The building itself was quiet and clean. The lot has tons and tons of parking; the outside of the building doesn’t indicate that PSI is housed there, just various TV channels and Hasbro, but yes, you’re at the right place.
Personal tips and reminders: you can’t wear in a sweater/​sweatshirt with pockets or a hood, and they WILL make you hang that up if you do. I found the room slightly chilly, so if you want to bring something a little warm, take heed. PSI will give you a locker, so don’t worry about leaving your purse in the car. You can also bring a snack and water, which they keep outside the lockers, and you can just leave the test room when you want and go drink/​eat. You only have to check in/​out when using the restroom, which has a five minute time limit; this includes the time it takes you to get to/​from the restroom, which is fairly far down the hall. If you need to take Imodium in the morning, or put a just-​in-​case tampon in your pocket to make sure you don’t exceed that five minutes, do it, because taking too long might void your exam. You have unlimited restroom breaks, as well as lobby snack breaks (or maybe you just want to go out there to stretch your legs). Take those breaks to move, breathe, and remind yourself how awesome you are! Pass that test!

This place was very efficient and the staff was awesome! I passed my license test but I’m sure they would have been just the same if I hadn’t. (: thanks guys for keeping me calm with your organized process.
Fingerprinting is a separate charge FYI. I wasn’t aware of that one.