Tires Plus

Awful customer experience. Do not buy tires here! Eric (local manager?) refuses to honor warranty they sold us in January. After wasting a lot of time here as they shirked accountability, I went down the road to another tire shop and am back on the road in less than 15 minutes. From the looks of other downtrodden customers waiting around in lobby while staff chatted and texted behind the counter my experience here is unfortunately probably not unique.

This is literally one of my favorite Tires Plus locations. Nicole is the branch manager and she’s awesome. She doesn’t try to up sell you on things you don’t need and does things that literally cost a service ¹⁄₃ of what my dealership would charge.
I came in because I needed to get my yearly inspection and emissions and that was on par with other quotes I was given. (My dealership would have charged the same price for the emissions and claimed they were doing a free inspection because they service my vehicle. I had always let the dealership do it since I thought I was saving money but it was much more convenient to have it serviced with Tires Plus). I appreciated her insight in the matter.
My mom and I met her when she worked at the Conshohocken branch but we always visit her location when we need anything car related. Nicole and her team are awesome; your car is in good hands with them!

This Tires Plus location is truly one of a kind. I trusted them with multiple cars over 3 years and was always happy with the service, honesty and quality. I never felt as though they were trying to sell me something, nor did I feel taken advantage of. They even went out of their way to work within my budget! I recommended this location to many family and friends — all of whom were also pleased with the service.

Sad day for Tires Plus yet another 1 star rating. This company is overweight out of shape and ugly. We had a printed quote online from both myself and my girlfriend which refused to be honored this morning (7am). The manager there, Nicole Perez, accused us of hacking into the website and fudging the numbers to get the price. Mind you this was a Tire deal they offered at buy 3 get 1 free and the total argument was over 1 $ 85 dollar tire. I assure you I get paid way more than $ 85 to hack into corporate systems… I would’ve got the whole dang car spruced up if I had those abilities!
All in all we didn’t check Unilocal!before coming here which now in hindsight was a huge mistake… DO NOT TAKE YOUR CAR HERE!

I only needed state inspection. I called 5 service stations on a Sunday and this is one of the few that were open. All the other ones couldn’t be bothered or wanted the car ALL day (in obvious anticipation of upselling services). Since I had to stay with my car, I asked if there was a best time to come by and I was given one! This is the first good thing that I experienced since it didn’t mean waiting all day. Nicole, the manager, was incredibly polite and made sure that I was seen immediately.
Second, I found out that the last place I went to for state inspection scammed me as my car is a diesel and didn’t need emissions testing yet they did it anyway. I wouldn’t have known better and this place could have done the same. When they found out my car was a diesel, the tech honestly came to the front to bring it to the manager’s attention who then explained it to me. This saved me half of my bill and a significant amount of time.
The finishing touch was when they replace all 4 missing valve stem caps. They didn’t have to but it was certainly appreciated. The tech did note one single recommendation to have my tires replaced. I know that my tires are aging and the recommendation was legitimate. I appreciated though how this was brought up without being pressured or hard sold.
Because of the convenience, I will be considering them strongly when I plan on replacing all of my tires in a month or so.

Two years ago I had Tires Plus change the spark plugs on my Lexus RX300. Unknown to me, they broke off the bolts holding the coil in place and attached it using duck tape. Today I had the car at another repair place because the coil was malfunctioning and they told me to come over and showed me how they had jammed the coil into place with duck tape and the bolts were sheared off. It is now a much bigger deal to drill out the bolts if possible. Tires Plus was dishonest with me by not telling me what they did and trying to hide it. I would never go back there again!

Despite the convenance do your self a favor and go else where! Absolute terrible experience. The guys there were nice until they got my money. Sold me items that my car didn’t need and when I returned with the same issue and mechanic in hand I was told that we didn’t know what we were talking about.

These guys will try and sell you tires you do not need. I have full faith that this location will end up on a local news scam sting program.

Brought my car in for inspection a few weeks ago using a coupon I got on the back of my receipt at from Giant. The guy working the counter was nice and was able to squeeze me in that day. I got a call back the next day letting me know that I needed a $ 1200 worth of work on my car in order for my car to pass inspection. So when I got the news I told them that I need to think about it because that was a lot of money and I would call them back if I wanted them to do the work. After I said that I felt like the guy was trying to pressure me into getting the work done because the already had the car apart. After consulting with to my dad and a few other people I decided to pick have the work done elsewhere. I bought the parts at Advanced Auto Parts and saved myself $ 202 and had a mechanic put the parts on and saved myself $ 110 in Labor cost. I was also found out that all the stuff that was recommended while it was needed and wasn’t required to pass inspection which saved me another $ 501 in cost and labor. I brought the car back a week later to be re-​inspected and it passed inspection. The process and simple and painless.
Moral of the story Tires Plus is okay for tires, oil changes and inspection but if you car doesn’t pass inspection take it elsewhere to get the work done.

it used to be the best place to bring my car to. However, my visit 2 weeks ago told me not to go to that store or may be all tire plus stores.
Not to bore you, the manager in charge is dishonest (I think his name is Bill) He will not honor brake pads special prices saying it is only available when they are in stock. Why did you advertise them on paper when none is in stock? Plus the pads he installed were exactly the same as those advertised.

Both headlights went out on my MINI, I called first thing in the morning, they pulled the parts to be sure they had them, scheduled me a time and in short order I had a working light and the electrical problem in the other isolated. They were polite and helpful in every way.

They massively overstated the cost of a relatively simple repair. Luckily, I spoke with another mechanic before paying, and was able to get the work done elsewhere for about a third their estimate. It’s possible this was an unusual situation, but I would consider getting a second opinion before hiring them for major repairs.

I have had my car serviced here many times before however never will again. they convinced me to have my transmission fluid changed when I was in for a different service. the trans fluid began leaking and took it back twice with no fix to the leak. Turns out they damaged the pan and I had to pay a reputable garage to replace the pan. this whole incident left me out quite a few $. steer clear.

Women beware! Tires Plus in Bryn Mawr will rip you off! They look for things to be wrong with your car and take advantage of your ignorance.
Recently I needed 2 of my tires fixed. I needed a plug in the back passenger due to a nail and I wanted my full size spare to be put on my front passenger. You would think it would have been no problem. Well 10 minutes after dropping it off I got a phone call at work. They told me they couldn’t fix the tires and I had to buy new ones spending an extra $ 150. Their reasoning was this. 1.) the nail was on an angle and they can’t put a plug in on an angle. 2.) My spare was from 1987 and it’s illegal to put tires on the road older than 2 years. (my car is a ’98) Good thing I have a smart Dad who knows a thing or two about cars. He said get the hell out of there and go someplace else. So I went up the street to Kings Auto and they did exactly what I wanted for $ 55 and didn’t try to sell me any bull shit.
Also, Tires Plus two years prior, told me I needed a new tie rod for inspection and when they gave me a price I double checked it with another auto place and it was half the price! The guy Dave said oh yeah sorry I, ah accidentally charged you for 2 tie rods.
Stay away from this place unless you’re getting a simple oil change. Go to Kings up the street. They are honest and kind. Hope this review helps.

I’ve been going to Tires Plus since they have been at this location. (previously Avellino’s Tires) The staff here is knowledgeable and know how to talk in laymen terms about car issues. I never have felt that they are trying to charge me for something that I don’t need and they will frequently wave the diagnostic fee when situations warrant. They seem to value my repeat business and are upfront about their recommendations even when it includes giving business to someone else or not having work done at all. I will continue to bring my car to Tires Plus as long as I am in the area.