Tony’s Auto Body, Inc

I came here last week for a bumper repair on my 2012 Hyundai Sonata. The guys did a beautiful job and for a super great price.

After a minor accident which left my left rear axle/​tire bent in at about a 30° angle, I decided to use Tonys Auto Body for the repair. Not only was their towing service increibly helpful and fast, but upon receiving my car back, my car looked better and drove better than before my accident. Tony’s was super easy to work with and picking up the car after repairs was fast, easy, and a positive experience. Would definitely recommend.

Great service, great guy. He took care of everything with Mercury and the car looks like New.

Brought my wife’s car here after she had an accident. Tonys autobody did a great job fixing the car and surpassed our expectations on handling the paperwork from insurance company, helping get a rental car, and on the body work of the car.
Sal was great to work with, I didn’t meet him in person but spoke numerous times on the phone with him and he made the whole process easy.
I would recommend this place to everyone

I’ve owned various cars over the last 20+ years, and I can say without hesitation that my experience with Sal and his team at Tony’s Auto Body was the single most pleasant auto repair experience I’ve ever had. From start to finish they went above and beyond to make it easy on me and my wife. Our VW SUV got hit by a cab driver, resulting in serious damage to four of the car’s panels; almost totaled. In no less than 2 hours after getting hit, Sal’s team had helped us get towed, talk to our insurance company, coordinate a rental car, and given us a ride to the car rental office. He handled everything with our insurance and their adjuster, and generally made the whole process totally painless (I was worried how it would all go, given the scope of the damage and the fact I’d never made an insurance claim before). And in the end, our VW looks fantastic. They did a helluva job and it looks brand new again. They even drove it over and dropped it off when they were done. Tony’s Auto Body is a class act, top to bottom — I’m a customer for life now.

I have been bringing my cars to Tony’s since the early 90’s. Seems like yesterday but it’s almost 25 years… If only everything, well… anything…, worked as well for me as Tony’s. Whenever I leave there (and they have rehabbed a disaster of a car which I needed to return at lease end in perfect condition, and repaired quite a few accidents for me) I feel sad that I have to have an accident in order to see them again. Most of us are clueless and overwhelmed when we need to have auto body work done. Just bring your car here and Sal, Tony’s son, will guide/​direct/​rectify and send you out the door not knowing what just happened but knowing it will all be resolved painlessly. :) My highest recommendation.

Great service! They went above and beyond the punch list. They were also very helpful walking me through my options on how to pay, with insurance, before, after, all that. Great work, no bs, these guys are there to get it done.

These guys were great. My front drivers side was hit and it was rubbing the tire and the driver side door wouldn’t open. Totally helped me right away. Easy and great to deal with!

Tony’s is great, Sal and Junior are awesome. My wife and I contacted all the body shops in the area with good Unilocal reviews, we spent an afternoon going to all of them in person and Tony’s was the last one. We had some bad scratches in the side of our minivan and some minor dents as well. Their quote was the lowest by a long shot and they said that when they were done it would look like nothing had ever happened.
Additionally, we were going to be out of town when we wanted to have the work done and they made it easy for a friend of ours to drop off the car, they even offered to deliver it when they were done and street park it near our apartment so we wouldn’t have to have him come pick it up for us.
The work was great, it looks good as new. The only bad thing I could say is that they forgot to buff out a few minor scuffs we had on our side mirror, which they offered to do at no extra charge in the first place, but after calling them once we got back to town they told us we could stop by anytime and they’d take care of them right away, so really, no complaints!

Great fast service, straight forward and very customer centric. I will definitely recommend this place for any body work.
My car had a its sideview mirror damaged (which isn’t a major job in the scheme of things) and they took great care of the issue. Sal and his team are great.

I was referred to Tony’s by a guy at Salerno Service Station on Lorimer, which is normally my go-​to auto shop, after finding out that they don’t actually do body work. It was 8 in the morning on Monday and I was nervous about getting to work on time. I was in and out in about ten minutes, with a good idea of how long it would take and how much it would cost to repair the major dent by the right headlight of the Nissan Altima I was driving.
I got a call early on Tuesday saying the car was ready to be picked up. I came by and was floored by what a great job they did blending the paint and smoothing out the metal. It was impossible to tell that there had been any damage in the first place. Plus, the total came to $ 100 less than I expected. I will definitely return to Tony’s Auto Body for any bodywork I need in the future.

Very grateful to the team at Tony’s Auto Body for repairing my 2012 Murano. With less than 5000 miles on it, the front end of my car was hit while parked.
The good news is that the repairs were made and no one was able to tell where the car sustained any damage. This was the third time I had one of my cars repaired at Tony’s Auto Body and I have been thrilled with the results each time.

This was pretty much painless from start to finish. I did miss driving my car for the time it was at the body shop but at the end, it was all worth it. Sal is very accommodating and you can tell that he cares. If you don’t wanna get ripped off and get the best service possible at the same time, this is the place to go.

Couldn’t recommend Tony’s any higher! The staff is friendly, flexible and accommodating (especially Sal & Junior). Family-​owned and operated, everyone I dealt with was straight-​talking and dedicated to making the process streamlined.
From estimate, to inspection, to temp car rental– everything was super FAST AND EASY. Excellent prices, and best of all– my car came back looking better than it has in years, like it rolled right out of the factory!
Hopefully I won’t have need for an auto body shop in the future but if so, I will return to Tony’s.

In response to a comment posted by a representative of Tony’s on my original review of their business (ORIGINAL post below),
I apologize that I was not able to give a raving review of my experience at your establishment, but I feel I should be honest and I was. I would like to note the following based on your response to my comment:
I was able to take a look at the car a few days before it was towed to your business. There were also photos taken of the vehicle by my insurance company before it was towed. As far as I can tell, many of those scratches were not present at those times. I do appreciated you trying to fix them if you claim you did not cause them, but the repair job was not done very well.
I had to come back twice for the burn marks. They weren’t fixed originally or even the first time I brought it back to you. I was told that there was nothing that could really be done, but after researching it and asking other shops, I was assured that it was your responsibility to repair the damage you caused, and, even then, I was told «the front mat covers the burn marks in front of the driver’s seat anyway». Furthermore, the burn mark repairs were pitched to me as a negotiation. You replaced my back seat, so I was to ignore the burn marks in the front of the car because I can’t see them anyway. That is very unprofessional.
I will agree that the car was, at large, repaired well enough, but it seemed like an incomplete job well done. As far as I understand it, the car is supposed to be repaired to pre-​accident condition, and that was not the case.
I apologize if these reviews seem too harsh, but I was disappointed. My hope is that none of your other clients have a bad experience and continue to return, however, I cannot justify returning to your business in the future.
ORIGINAL POST:
Mixed reviews about this place… got in a bad accident (taxis suck), and I brought my car to Tony’s upon a recommendation from the place that towed my car from the accident.
Now, important note is that these repairs were covered by my car insurance, so I never really paid any money out of pocket. I don’t know if that was why they seemed to not care about my car at all, or if they just thought I wouldn’t notice any of the problems, but I got my car back after being «fixed», and I was able to create a one page list of all the things I found wrong with the car on my drive home: automatic window didn’t work, burn marks in my seats and carpets (tiny welding burn marks), scratches ALL OVER my car (all in places that had no damage at all from the accident, my hub caps were all scratched up, the interior of the new door was totally different from all the others (different model apparently), everything they replaced was «recycled», so there were scratches all over that stuff. And that isn’t even everything! And to top it all off, the change I had collected in one little storage compartment in my car was gone, along with my auxiliary cord to plug in my iPod and my cigarette lighter splitter (not sure what it’s called exactly). Now, granted these things may have been gone when they got the car, but imagine finding all these things out all at once. I was livid.
SO. I called them up and decided to give them the benefit of the doubt, and told them I found some issues. They told me to bring the car back in, and they would fix everything, so I did, and I brought my list with me. I came back to pick up the car, they showed me the major changes that I needed, and I was on my way. After further inspection, with my list in hand (I had made copies in case they didn’t give my original back, which they did not), I realized they had not addressed quite a few of the issues (mainly the burn marks that they created). Brought it back, got it «fixed». This back and forth thing happened 3 or 4 times.
They were always very understanding and nice and willing to fix the problems every time, but come on! Why can’t you just get everything right in one go. It was absolutely ridiculous, and I will NEVER be returning. They’re only saving grace was they’re kindness. I did appreciate that, and it did make everything a bit better.
Oh, and follow up? I still have burn marks on my carpet, but they took care of the ones in my back seat. That was a «deal» they made «since I had floor mats anyway». Also some of the fixes for the scratches look like nail polish… I honestly just gave up trying to get everything fixed…

I have done business with Tony’s one time.
The service and communication were absolutely top-​knotch and I was so pleased.
My car was vandalized to the point of being undrivable.
The guys from the shop not only picked me up on the street and waited with me while the tow truck came, they also drove me to the shop and then back to my home after we were done with paperwork. Everybody was so kind. Best yet, they were absolute pros handling my insurance company and made a process (which I expected to be a nightmare) smooth and easy. The body work that was completed is high quality.
After Sal and the guys were done with it, my car was completely fixed, buffed, and even detailed inside-​out when I picked it up.
I would definitely do business here again (although I hope I won’t need to!).