Food is greasy and mediocre at best, while their customer service sucks. If I talk in Spanish then I get better service than when I speak English? — that just ain’t right. Good thing there’s plenty of other establishments that serve the same type of food but with less attitude and way less grease.
Ashmani M.
Place rating: 2 New York, NY
I’ve been coming here for almost 10 years and I frequent this establishment since I live in the neighborhood. On some days the food can be a little dry and on others they are pretty good. Overall they are pretty hit or miss. I remember when they use to make the flan on the establishment and it was sooooooo amazingly good and now they just order it from a third party and it doesn’t compare… not even by a little. I tried practically everything this place has to offer. The food here gets the job done if you are hungry but don’t expect anything above and beyond.
A J.
Place rating: 4 East New York, Brooklyn, NY
My favorite… El bistec encebollado con tostones, can’t mess that up anywhere, especially a Dominican restaurant. Local, and always fast.
Juliet N.
Place rating: 4 Broward County, FL
Cute restaurant located on the corner of the block. Street parking right is plenty in the front. Walking in, the restaurant has nice lighting and a warm feel to it. Two seating options, either at the bar or tables. We had a few other people meeting us so we chose a long table in the back. You can smell the food right away. Unfortunately we didn’t order dinner thinking we were gonna only have drinks here and then head out to another restaurant. I order a Piña colada since i had a weekend filled of heavy drinking. My friend wanted a dirty martini but was told they didn’t have the items??? But that was no biggie since we are easy to please. She ordered a margarita and before you know it our friends arrived. They also ordered margaritas and then the night began! We decided to order buffalo wings and calamari to munch on during our never ending drinks. We ended up staying super long, completely forgetting about dinner plans and didn’t even think to order our meals from here as our drinks and conversations Kept flowing. The waitress was very sweet. They didn’t seem to mind out burst of laughter amongst ourselves and seemed to actually enjoy it. Towards the end of the night they were nice enough to give us a round on the house and we were toasted lol. My friend who recommended the place swears by the food. So im hoping the next time I’m in town we’ll do more eating than drinking. …or just do both. Great job here guys!
Jay S.
Place rating: 5 Brooklyn, NY
El Castillo is one of my favorite restaurant in New York City. I love the lunch special for 6 bucks. Large plate of delicious food for a reasonable price is truly amazing.
Linda L.
Place rating: 1 Brooklyn, NY
This place just lost a customer. I order the same thing all the time so I know what it comes with but for some reason today i order my food in English an all of a sudden I get cold chicken don’t get my rice or beans with no receipt, so I call back to find out what happen to my food an of course I don’t have a receipt so match up with the menu, but like I said I order the same thing all the time in Spanish an its perfect. This place has issues! Don’t order here!!!
Gus R.
Place rating: 5 RICHMOND HILL, NY
This place gets better with time. We been coming here approx 4 yrs. Newly renovated in a small but cozy environmemt. Good music like salsa, bachata and merengue playing all the time. Loved the Mar y Tierra(Surf and Turf) and the Pollo Relleno stuffed chicken breast with salmon, sweet plantain(maduro) and creamy white sauce. The drinks are $ 5 during happy hour 5 – 10 pm Mon –Fri. for their Margarita or their Mojito(definitely not watered down). This place is Dominican fare not Mexican as misstated on Unilocal website. Definitely recommended to family n friends. The owner greets his guests personally. Great family restaurant.
Javier G.
Place rating: 5 New York, NY
This place is great. My girlfriend & I are now regulars at El Castillo. I have no idea what the 1st review person Dennis is talking about. When we walk in the owner always greets us and everyone that walks in. The food is amazing and the price is fair. We even order in our breakfast from El Castillo on the weekends. Bring your family & friends to this restaurant… you will not regret it!
Dennis P.
Place rating: 1 Brooklyn, NY
If I could give negative scores I would. I ordered a chicken soup and a shrimp parmesan hero. The sandwich was dry and had almost no shrimp or sauce. The bill was $ 20 with tip included, so I was expecting something good considering the whole menu is expensive. I was soooo upset after eating this terrible sandwich I went to the soup. The soup had the largest pieces of potatoes, carrots and 2PIECESOFCHICKEN. I ordered chicken soup not potato and carrot soup. The soup wasn’t even tasty, I am sooooo disappointed. I wish I could get my money back. I wish I had some picks and videos as proof. Never order from here. NEVEREVER go here either. TRASH!!! This was robbery.