Came in here after seeing a show, was enticed by the grill out front and the great smells. Took 30 minutes to get jerk chicken and then my order was messed up, it was Saturday night the place was not really crowded. My jerk chicken white meat was awful rice and peas terrible cabbage terrible this was the worst Jamaican food I ever tasted, buyer beware!!!
Antonietta W.
Place rating: 4 Brooklyn, NY
Update Review Delroy’s Café! Ok, ok, ok. Seamless made the order with the«bad food» right! Yay they gave me a $ 10 coupon. Annndddd the restaurant re-made my meal and it was delish! It was a fluke, I know because I ordered from them even before I got my new meal! They called me back, were responsive to my complaint and made it right. Cool!
Nia A.
Place rating: 1 Brooklyn, NY
Not sure if the other reviewers are repeat customers or not but I am. I’ve order Via Grubhub at least 6 times. I can honestly say only 2 of the 6 times I’ve ordered from there my order was correct. The Rasta pasta is awesome. That’s not the issue though. Their customer service is absolutely HORRIBLE. Tonight I ordered just a Chicken & Shrimp Rasta Pasta this order alone cost me $ 22. I happily gave the delivery guy a tip and took my food upstairs. I finally open my food and realize that there wasn’t any chicken inside of my Rasta Pasta just shrimp. On the website just shrimp Rasta pasta is only $ 14-$ 16 so naturally I called, I tried every single number attached to this place and everyone was«busy.» Grubhub couldn’t get in contact with them and I already decided that I just wanted a full refund and that’s it. As I mentioned earlier this wasn’t the first time they got my order wrong. So I finally walk down to the restaurant which was more than a few blocks away but I was on a mission. The lady behind the counter/beads was really nice however the owner Delroy was very nasty and dismissive he literally waved me off and said give her her money back. He didn’t offer an apology or anything his only words was where’s the food. He didn’t even look at me. So as I was waiting for my $ 22 another customer made an order and they wanted macaroni salad or something like that and one of the other«chefs»(none of which had on gloves or anything chef like) mentioned that there wasn’t anymore of what the customer ordered and Delroy the owner says«Oh, just give them coleslaw.» Now that right there is the problem with this place. They NEVER offer a courtesy call saying hey we don’t have this but we can give you this or take $ 1 off your order. They just give you whatever they see fit for you to have. It’s not ok. This place needs to get it together.
Pejman M.
Place rating: 2 New York, NY
After waiting for half an hour we got pasta with cold and burnt fried chicken. Waitress was friendly but extremely slow. Nice place if you have too much time to waste!
Caroline S.
Place rating: 5 Brooklyn, NY
Update– I almost don’t want to share my good experience in fear that Delroys won’t be able to handle all the business! Man, this place is the BOMB. I’ve already ordered from them three times in one week. Now how do I stop this Delroys addiction???