Clean Rite Center

This is my first review and it’s a pity that it’s to share a bad experience…
My family’s been coming to this laundromat for years (every Saturday night) and we’ve always had a relatively positive impression — we were happy with free dry after midnight and various deals during the year. We tell all our relatives in the area and urge them to go.
My dad’s the one that goes to do the clothes after midnight and he always shares any problems he encounters. Nothing big has ever happened before – a few times the cycle time was 10 minutes below the regular cycle time, or clothes has come out soapy. Employees cooperated and gave him another wash.
Our family’s positive impression of this laundromat changed completely on 5÷28÷2016, a saturday night. As my dad took out the clothes from the washing machine, he felt pressure. Something was stuck. He immediately consulted the employee on shift. The employee found out that the sleeves of my mother’s North Face down jacket was stuck in one of the drainage holes. The employee pulled the jacket out causing a hole in the jacket. No managers were present at the time, so the employee offered $ 10 store credit at first, increasing to $ 30 later. Obviously, my dad refused – the retail price was over $ 200! The employee says the insurance company will take care of everything and compensate us, so my dad left the jacket at the store and headed home.
Suzanne, the manager called me the next morning saying the laundromats not responsible for any damaged clothing and that she’s only able to offer store credit. I asked her about the insurance company, and she replied saying they don’t have an insurance company because the company was bought by someone else??? It doesn’t matter! You are a big company with stores all over NY. Putting your machines out means they are safe for customers to use. Just one sentence saying it’s company policy that customers are fully responsible for their own clothing and we should use machines at our risk is NOT OKAY.
Mike, (a higher manager i’m guessing?) spoke to me today and says the technicians checked the machines and nothing is wrong with it. That’s absolutely bullshit because if there was nothing wrong with it then why would my mother’s jacket sleeve just so happen to get stuck? He says we might have not checked our clothes or the machines before we started our wash. We take care of our clothes. Before clothes go in the laundry bag, my dad checks all pockets to make sure theyre empty. Before putting clothes in each machine, we spin the spinner a full circle to make sure no foreign objects are in there from the previous wash. We take all necessary precautions so we don’t damage our clothes!!!
It’s such a pity that I have to write this poor review because we’ve been going here for YEARS. We will no longer use this laundromat and will tell our family and friends not to risk their clothes here either.

This place isn’t as clean as it should be and the machines don’t work well. The dryers don’t work and the timers on the washers don’t work. They are over priced.

i decided to give this laundromat another shot since i’ll be moving out of the neighborhood in a week. i noticed that their employees have changed, as well as their quality of service! the clothes were neatly folded, very dry, and pressed. definitely an improvement.

The place needs more carts, it’s okay, don’t expect this to be a 5 star laundry place. Nothing more nothing less.

They need to check their overnight employees I was there from 8 pm to 11 pm and one employees came in to start his shift he smells like pure weed every time he pass by also other customers smells it please check you night employees

It’s clean and bright and inspires me to Clean Rite. See what I did there? I’ve been a customer of many dingy, florescent-​lit laundromats. They make me super uneasy, and I was always in a rush to leave. This is probably the only place you’ll catch me folding my clothes, although haphazardly so, and not stuffing it all in one giant bag like Santa.
Some of their machines are broken, and require repairs. There are always more than a few dryer doors that won’t shut properly. Do check it before you load all your wet clothes in. You’ll be glad not to display your granny panties for a third time.
I have yet to try their free drying offer after midnight. Saving $ 1.25(40 minutes worth) isn’t enough to make me a sitting duck surrounded by glass windows. I didn’t say my fears were completely rational. However, I do appreciate that it is still open on those late nights that I’m exiting the train station.

Yes, still free drying after 12am aka midnight, and free parking which is so convinient, they gave an accurate description… no waiting!

First and last time coming here. CAN NOT use regular yellow clean rite cards. Maybe about 15 tables to fold, not adequate if you have a large amount of laundry. Only about 3 feet between dryers and row of folding tables. There is some parking, not much. Place is clean and staff is somewhat friendly.

This is the best laundromat ever! It is new and clean. I used to live 10 mins away and I would drive here at night to wash my heavy loads of clothes. Now I live only 2 mins away, this laundromat is the best! Also after 12am there is free drying!!! Totally awesome! They also have dry-​cleaning service. I really respect the guy that works the night shift there, usually see him around 11pm. I can tell he works very hard, see him cleaning and sweeping all the time.