Brooklyn Carpet Cleaning

I was quoted basic carpet steam cleaning was $ 79 and $ 2 per step for 250 Sq feet room. I also inquired about their tile and grout service and was told that the technician will quote me once he inspects the condition. So scheduled the carpet and tile cleaning for the time slot of 1 – 3 pm. The technician shows up at 3:30pm accessed the room and said that the $ 79 only covers half of the room and would charge me $ 127 total. When asked about the landing if that is considered a step or part of the room he responded «what do you think?» I asked about the tile cleaning he said that he doesn’t clean tiles or showers and only carpets. I called the company and they said that they only have me down for carpet cleaning and apologizes for the miscommunication. They said that they no longer provide this service. After 10 mins of the actual steam cleaning he asked me how I would like to pay and I said cash. He said that now that the total is 127 plus tax in which he didn’t state before. So I said I’m putting it on my credit card then. The technician said that they don’t accept credit cards for basic steam Cleaning as people cancel the cards after they leave. Note that they don’t tell you this over the phone. All in all not with the time or the frustration.