Lucky Limo

While our trip to Kennedy was fine. Finding our driver on the way home was not. Never told where to meet him. Upon calling the dispatch, I was rudely handled. Said the guy had been calling me. Said no he hadn’t. I had all my other messages but no calls or texts. From a 914 number. Driver confirmed. Once we found him that dispatch had given him a wrong cell and when he questioned it didn’t help correct it.. We won’t be using them again. I have used a airports limo for years when we lived outside Boston in NH. I’ve never had these problems. Look elsewhere. They are getting two stars since we made it there and back. Cars were clean and drivers were fine.

This is by far the worst car service! The person who took my reservation was rude & sarcastic. The car was to arrive at 3am. Didn’t show. I finally got through at 3:30 & was told our car had a flat tire & a new car would be there within 10 minutes. A half hour later, still no show. Called the service again & got the same rude man that I booked with. He was just as rude & not apologetic at all. Basically said «Lady, it’s out of my control». Car showed up a few minutes after that. The driver couldn’t find our house despite the fact we were waiting in the driveway! The car was dirty & a little beat up on the outside. Inside was acceptable.
Since we were an hour late, the driver did between 80 & 90mph to get us to the airport. He was pleasant enough but we were not fans of the high speed ride. We will NEVER use this service again.

I never actually used this service, but after calling to get a price, I never would. I left a message and got a call back a few hours later. When I started to politely explain that I had already hired another company, the caller hung up on me before I even finished my sentence. So rude.

Lucky Limo… More like lucky to be alive! The driver of our limo not only had his drunk friend slumped over and passed out in passenger seat but he had been drinking as well! He swerved in and out of his lane on I-​95 and his speed ranged from 45 miles per hr to 70 miles per hour. He was disheveled and his eyes were glazed over. It was not the way we had planned to start our honeymoon! Do not book with this company if you want to arrive at your destination alive instead of white knuckled and fearing for your life!