Housing Helpers

Our house was under contract and our new house was under construction and we needed temp housing soon. Had looked at long term hotels but a friend of a friend suggested HH.
Was put in contact with Ella B and our problem was solved within a few days Much roomier
and homey than hotel and less expensive. Minor problems taken care of in hours not days.
Down side no free breakfast. I can live with that.
Dennis B

Hunter helped us find an apartment in our price range, area we were looking, and accommodating three pets including a restricted breed at most places. he did this all on the first try! Great experience.

The HH team have been amazingly helpful in my family’s relocation to CO. In my various moves, I have never experienced such a broad array of services and all of them done with excellence.
Real estate. Temporary living arrangements. General advice on the area.
Phenomenal to work with.

We worked with Krista Carlson at Housing Helpers and she was unbelievably kind, helpful, responsive and reliable. She was a pleasure to work with and I highly recommend her and this service. Thanks for all the help!

Housing Helper’s locators were friendly and helpful! They were knowledgable of the different properties in the area and sent me some great options I definitely wouldn’t have been able to find on my own — and they did so very quickly! I felt like they truly cared about me and my move.
Everyone I spoke with was easy to chat with and I’d definitely recommend them my busy friends and family who need support while re-​locating!

There really is not a company out here like it! From short term furnished rentals, to long term home rentals, all the way up to purchasing, they really do it all! If you are new to Colorado, Housing Helpers should be your first stop.

Horrible, horrible, horrible. I called housing helpers 3 separate occasions and spoke with 3 different agents to give them a few chances to help me out. I explained my wife and I are open to move anywhere and any place since we are going to buy a house in the next year anyhow. So even if we moved to a place we did not like, it was only temporary. I only received 1 list from 1 agent. One guy i spoke with yesturday said he woukd have listings for me by the evening. Guess what? Nothing. And he is off today of course. Now I am on a plane from Chicago to Denver in hopes that I would have some places to look at through housing helpers but right now I have nothing. Good thing I found some Craigslist places to look at. Thanks a lot housing helpers. I hope that everyone reads this so that can go to a more professional leasing company.

Would be 0 if I could! Horrible horrible experience. If your looking for a rental, and your a prospective tenant, just know that they only care about the owner of the property. Read your lease before you sign!

During the past 30 years I have looked for and rented apartments in several major US cities. The service I just got from Housing Helpers in Boulder, Colorado, is by far the best I have ever received.
Ella Brooks answered my call and met with that same day. She assessed my needs and immediately found me an executive rental that was exactly what I needed. She made arrangements for a quick move in, including help with getting my things temporarily stored.
Since I moved in, Ella has helped provide several extra items I needed including converting a bedroom to an office and furnishing it just the way I wanted. I have asked for additional kitchen appliances, which she has gotten me quickly. She always responds to my requests quickly and professionally.
Clearly the corporate services team, led by Angela Vander Meyden, is committed to clients service. I recommend them highly. Ella Brooks can be reached directly at 720−838−2399.

I have moved all over the globe and worked with all sorts of people to find me places to live. But working with Erica Bell at Housing Helpers in Boulder did not make me feel like I was finding a place to put my things — but rather she helped me find a home.
I recently moved cross country, which can in itself be a challenging feat. And in order to pull it off, I needed a little help from my friends. Erica scheduled time for them to see a number of apartments, take pictures, video chat with me from the places, and she worked with me to get a sense of who I would be renting from. She also understood my specific needs and went far beyond what any other realtor I have worked with would ever have done.
If you want to work with someone thoughtful, organized, competent, and savvy — give Erica Bell a call.
I told her that I owed her a beer — she’ll be getting champagne. Not only did she win my business but she won my loyalty.

I originally moved to Boulder last year and called Housing Helpers and asked for assistance with rentals. The guy I was put in touch with wasn’t helpful and he was very hard to get a hold of. He said he would call me back and never did, I had to keep on calling him to get information he promised to get me. I am now looking for a new place and left two emails and one voicemail over two weeks ago with Housing Helpers and I have yet to get a reply. They are unreliable, unprofessional, and I do not recommend using them and will not use them in the future.

May 2011 — My husband and I decided to give housing helpers another try. We contacted them in reference to a specific property, everything went fine with the showing. We decided the place wasn’t for us. Housing helpers assured us that they had a number of other places we would like and they would send the listings. We’re still waiting for those listings…

I had a pretty great experience with Housing Helpers. They are pretty pro at sending lists of properties and scheduling appointments. Plus, they have a number of pet friendly properties. Kate was hugely helpful at keeping an itinerary of places to view and very friendly to boot.
That said, I’m going with 4 stars since most of their properties are about 10% over market value in terms of rent. One they pitched to me was identical to my current apartment (same complex) but literally $ 300 more a month. I ended up going with a CL find instead for that reason.
Still, if you’re coming in from out of town it’s not a bad way to go.

Monique dobbs and Kim were very professional and helpful in helping me find a great place to live in Boulder. I first tried Craigslist but there were a lot of suspicious listing there. «Landlords» out of state ot country. Housing helpers seems to have many listings around town and Kim narrowed them down to the top three I should check out. I settled on her first recommendation.

My husband and I are relocating from the east coast to Boulder and Housing Helpers was fantastic. I worked with rep Moneque Dobbs and I couldn’t say enough good things about my experience. I contacted her back in December and she has been following up since then. I was sent properties that directly matched my search criteria and just signed a lease for the most perfect apartment. She spent two hours driving us to see different apartments and town homes. When I decided on a place she personally brought the paperwork to my hotel and picked up my deposit. Moneque also enabled me to go back into the property the following day to take measurements and additional pictures of the unit. She enabled this transition to be smooth, enjoyable and professional. I will definitely be using Housing Helpers in the future when it comes time to purchase a home.

so, Unilocal decided to remove my previous review because SOMEHOW it got flagged.
previous review: worthless. you can find the same stuff on craigslist. and i was sent apartments out of my range and that wouldnt accept my pet.
removed because: lacks a substantive first-​hand experience.
well, that IS exactly what happened, first hand. i tried to use housing helpers when i moved to boulder. i spoke, first hand, with someone on the phone. i was sent a bunch of apartments that a) were not in my price range, b) did not accept dogs and/​or c) i couldve found on craigslist. i maintain, as previously stated, that the service is totally worthless as i found out — first hand — when i used them. not to mention, they are unnecessarily pushy particularly considering they are providing options that are useless.

So now it looks as though the situation has been resolved. I.e. I don’t have to pay more and can move in. (Again, I’m not sure the would have, but if the landlady said I couldn’t move in because she was unhappy, i“m not sure they could have denied her request as they are contracted with her.)
1.) The landlady was certainly at fault for not reading the lease before signing and emailing me asking for more money. She admitted in her email that she realized the lease was wrong so I guess she was trying to deal with me outside of housing helpers? Mind you this is 2 days before the lease was set to start, plus all my flights and movers were set up and paid for.
2.) After I CC-​ed the agent with the email asking for more money the agent left me a message suggesting I should pay housing helpers or the landlady directly to make up the difference. This is the same person with whom I negotiated the price so she knew my price point max and knew that this new deposit amount would be surprising. I am very upset I got a phone call from the agent acting like it was okay for her to ask for more money outside of the lease.
3.) I should not have been even involved as this was a dispute between housing helpers and the landlady. Since they have a contract, any mistakes should have been on housing helpers and I felt it was rather unprofessional to just assume I would pay the difference.
4.) When I called to complain and to figure out what the hell was going on, I felt I got the run around. It wasn’t until my mom threatened to call the Colorado Real Estate Liscensing board that they were suddenly available at the office.
Luckily, the landlady has realized trying to get new tenants wouldn’t be cost effective. Particularly, since we had a legal document, one that was supported by emails between her agent (housing helpers) and me. I do understand why she would be upset since housing helpers didn’t prepare the lease she was expecting and she was out half her expected deposit.
I assume this is a rare occurrence (who doesn’t read before they sign?), but still one I think could have been dealt with more professionally by housing helpers. I should have gotten called back and told outright that I wouldn’t necessarily be on the hook for more money and to wait until they negotiated with their client.
Again, they are very nice and I found them very helpful, but rather unable to handle mistakes very effectively.

I sent an online request and ***** responded to setup an in-​person consultation. I replied I was not in town and could she forward the possibles to me so I could see if there were any potentials and then have my hubby see them, no response. I called and left a message, no response. I sent another email, no response. Now Kris is helping me and she seems nice, but no responses from the first rep after 3 attempts to contact soured me.
***** I have updated this to temporarily remove the name of the first representative I spoke with. This person looked up my information in their business computer and called my personal cell phone today with concerns over my posting of her name instead of sending a Unilocal response to this ANONYMOUS review. My name and number is not listed anywhere on Unilocal.I have contacted a manager concerning this matter.

I’ve tried Housing Helpers twice when apartment searching in Boulder, but I’ll never try them again. While the staff is friendly and they LOOK very high tech and helpful with their databases and their algorithms, I had much better luck wandering aimlessly around Boulder on foot, jotting down ‘For Rent’ sign numbers and taking leaflets from properties.
Actually, I would have also had better luck sitting at home picking my nose. You know why? This is how my most recent appointment at Housing Helpers went:
Me: I’m looking for a studio or one bedroom apartment, in Boulder, has to be west of 30^th Street, near a bus line, under $ 600, that allows cats.
HH: :enters info in computer, clicks furiously for a couple minutes: Oh, I’m sorry, it looks like there isn’t anything available that fits those critera. Would you be open to us finding you a place where you’d be sharing with a roommate?
Me: No, that’s the one thing I’m sure about. Why don’t we take out the cat stipulation.
HH: :again enters info in computer, clicks furiously for a couple minutes: I’m sorry, there just seems to be nothing right now! Sometimes places fill up really fast. I’ve got this studio on Goss St. for $ 850… it’s really nice and has a loft and…
Me: No thanks… but thanks for checking.
HH: Or we have something in Louisville…
Me: No, it really needs to be in Boulder.
HH: …well, are you sure you can’t have just one roommate?
Me: Yes.
Etc.
I go home, check craigslist, and THE FIRST THING I SEE when I narrow my search down to my criteria is an available studio apartment for $ 525 right on the HOP route. That allows cats.
I think that to call yourself a ‘helper’, you gotta be able to do better than craigslist.

I have used Housing Helpers to find places to live and to find a roommate — both part of the rental side of Housing Helpers. Both were success stories!
The apartment/​condo finding is a bit tedious sometimes as they will not let you look up everything online, and what is online for rentals is rarely updated or accurate. You have to make an appointment and then it can take an entire day just to get around to see 3 – 4 places, and since Boulder is not that big — that seems a bit excessive.
The staff, for the most part, is nice — it is a «trendy» place to work so while it looks like what the real estate world might view as glamorous and cutting edge or young up-​and-​coming professionals, sometime the service aspect suffers as a result. They also ask you the strangest things (example: I have had an 80 lb for 8 yrs, if can be hard to find places that allows dogs and I was asked if I «was really set on keeping the dog» ha ha ha are you serious!!! that is the most ridiculous question!). It is sort of hit or miss depending on which Rep helps you and it seems like they have high turnover, but perhaps I just hit them at bad times. Tom O., now the manager I believe, is awesome and very helpful — he just needs to bring the rest of his staff to that level.
The roommate search paired me with someone I ended up living with for over 4 years! We both filled out these questionnaires and when through a basic background check prior to being matched as possible roommates. While we were (and for the most part still are) total opposites, we made for the perfect roomies (most of the time. nothing is THAT perfect)! The roommate service is an amazing tool for grad students who are coming to a new town they do not know and the service feels much safer than Craigslist or other roommates websites.
ADVICE: Great for Housemates — OK for Apts/​Condos/​House Rental