All Pet Complex

This is by far the best place to bring your pet in the treasure valley. They were kind and courteous and treated my buddy like their own!

We have been clients of All Pet since 1996, and have always had a great experience and good outcome. Dr. Stoenner has been wonderful with our pets, seeing them from kitten and puppy days until end of life. We highly recommend this practice. Recently, our beloved cat was diagnosed with thyroid issues. The recommended food change worked, and I appreciated starting with natural changes versus meds, but our cat hated the food. Yes, first world problems, I know, but pet lovers understand, and Dr. Stoenner changed him to topical thyroid meds. Our cat is back on food he likes and eats, and his symptoms are gone and thyroid is well within normal limits. All good!

I am sorry to have to write this review. We have used this Vet now for a long time (over 10 years) and up until Dr Warner left all was good. Every since them it just does not seem like they have time to spend with the pet that needs to be because of short staff, new Vets (every time we go there they have changed Vets) that have little experience and just plain too many patients to properly care for. Dr SToenner is a great Vet but lately he seems to be unattached to his practice. That may well stem from too many animals and not enough time and proper help? At any rate our last trip unfortunately was a fatal one for our beloved pet. He was very sick but yet diagnosed as non life threatening and therefore his surgery was delayed too long causing him to suffer undue stress and failure of body organs. He suffered a cardiac arrest and DR Stoenner was unable to get his heart started again. I believe he sincerely tried but I also believe the mis diagnosis led to the problem (along with Harley’s age of 14 years). We will never know if Harley could have lived a few more years because he was not given the chance even though we paid the full price to give him that chance. All we have now are memories and grief that we failed our loved one by not realizing the place we took him too was not the right choice. I feel they should have moved Harley into surgery much quicker than they did and the result could have been much different. They are just too busy to properly care for all the animals they take in. It is time to tell people they may be better off going somewhere else because we are booked or just plain prioritize the condition of the animals in line for surgery in a better way. Is it all about greed, sure looks like it.
added — when my wife went to see Harley the night before his surgery, the cage he was kept in was filthy from a previous pet (urine on the walls) and he had soft food that was drying up because it was two days old. This is not only wrong but we got charged a pretty healthy fee — For what?

This place was 100% unprofessional, hurtful and wrong. I decided to take my 12 year old boxer in to get euthanized. I set an appointment. I called the family to say goodbye, they all made a special trip over to say bye to my companion, protector and best friend for the last 12 years. Although we were all sad to see her go, my family supported my decision to have her put down. The morning of was full of love and sorrow. We drove to the shop and was ready for this. We checked in and went to the room and waited and waited, finally the doctor came in. HE decided he wouldn’t do it, and wanted me to try other medications. After all I went through to get to this step, one of the biggest decision in my life, I had a doctor tell me no. Never was it expressed to me that it would not happened. That it would be the doctors decision. Any one that has ever had to put down their beloved pet knows what a tough decision it is. Now try to make that decision and have someone tell you no. I was never told it would NOT be my decision, or that it may not happened. Now I am going through this goodbye again, very upset, very confused, second guessing my decision. I will never, ever return to All Pet Complex, nor will I ever recommen this place to any pet owner.

Absolute best place for your pets. I recently moved and drive much farther to insure both my cats are taken care of. Dr. Stoenner has always gone above and beyond with them. I trust no one else. I took one of my cats in just last week and found out she has kidney failure, poor baby! Dr. Stoenner kept her for 3 days… one of them being the 4^th of July and he checked on her and let us come and pick her up even when they weren’t open. You can tell he loves his job and cares for you and your precious animals.

They were referred to us by a friend and we are very happy they did. The staff is wonderful. We would strongly recommend Dr. Stoener and the staff for your pet needs.

We’ve been with All Pet Complex and Dr. Warner for years. Our pets unfortunately have had many health issues. Most importantly, Dr. Warner really cares about our pets and their well being. He’s very thorough and knowledgeable. He understands how much our pets mean to us; that they are part of our family. He listens to us. When it comes to treatments, he always lays out different options with clear explanations so we can choose the right one for us. I would recommend Dr. Warner and All Pet Complex to anyone.