Tri-County Humane Society of Boca Raton

Clean, friendly, seems the animals are well cared for. Only criticism is the cat room… It was quite stinky, but I understand there’s a lot of cats/​cat litter boxes to keep up with and it’s great they don’t turn them away.

Cannot give lower than 1 star or i would. We arrived saturday and found a pup we wanted to adopt. You cant even see the animal without an approved application. I just wanted to see him out of the cage to see if we had a connection. it was closing time so we filled out the application and was told to come back the next am first thing and to bring our family pet with us so they could meet. THANKFULLY my husband overslept and i went right from work. I was greeted by the most hostile woman. Totally opposite of our experience less than 24 hours earlier. I just wanted to see the pup. NOPE. they had to find my apication. Required all my family dogs medical and shot records before i could even pet him. I had made out dog an emergency appt at a local vet to get the one shot she needed IF WE were to adopt this little guy but at this point i still havent touched him other than through his cage. Soooo the icing on the cake… while i am working with this lady she tells me one price… she sais 150 goes over the spay/​neuter process and additional fees, sooooo many additional fees. I explain that my husband is bringing our dog down so they can have a meet and greet as agreed on yeaterday. She flipped out and said thats a horrible idea as all the dogs there are sick and some have qorms. Red flag guys, maybe tell people this first. Anyway come to find out my lil guy has kennel caugh, so he cant get fixed right away which means they wanted another 200 bucks. So now its over 500 to adopt hom and take it home which i was ok with. So while we are talking, a guy and his little girl come up and say they want to see him too… whaaaat??? Hes mine. Im fighting tooth and nail and no you cant see him. So i politely tell him that i am in the process of adopting him. The rude lady snubs her nose at me and tells the man he is available for adoption. WTF. why am i even wasting my time if your just going to adopt him out from under me. I was devistated and heartbroken. I walked out of the office, went and sat at walters cage and cried and talk to him while i tried to pet him with one finger through his cage. I said goodbye and i left.

Be very careful adopting from there. We adopted a puppy and the next day she became very sick. We took her to one of the recommended vets that they work with and they charged me $ 580.00 in vet bills which I had a hard time getting my money back from tri county for the charges. Long story short she was diagnosed with pneumonia and was placed in a 24 hour emergency hospital for a week. After countless emails and phone calls to get my money for the vet bills taken care and 6 months of going back and forth. I finally had to dispute them with my credit card to get my money back. Since I disputed what they owed us my daughter has sent a few pictures to them via social media and they ignore her. I guess they are not that interested in how the dog we adopted is doing. Trust me there are more legit places in the area to do business with. Be very careful dealing there. I wish I would have spoken to friends before adopting because they would have warned us.

Love it there. The staff are very friendly and the animals are treated like they’re in a spa! :)

While their animal skills are commendable, their people skills are not.
There’s a stereotype that’s been subject of jokes on tv, etc. where «animal lovers tend to be people haters.» And although I personally don’t believe this is true for every animal lover out there, the ladies in charge of this shelter seem to fit into that stereotype… sadly.
There’s an air of small-​town arrogance and ignorance which is substantiated by a picture of them with Donald Trump (I couldn’t believe it until I saw it).
It wouldn’t hurt, for the sake of the animals, to be more professional and kind to everyone, instead of being –selectively– nice to some and rude to others.

Thank god for this place. I have been to many places where they don’t actually research in fine detail the living situation and restrictions involving the community in which people adopt pets. Kelly was so thorough and friendly at the front desk not only did I feel very comfortable with the intake form that she was filling out for me I was thankful that she was so detailed in the process, it’s critical to know about the past history of a pet owner about to purchase or adopt a pet. I see some one star ratings on here that’s OK I read the reviews it seems to me like these people don’t really have their act together. In one particular one star review Michael A. Openly admits that if he can’t take care of the dog he’s going to return it back to the Humane Society. I am shocked really that anybody would think that there would not be a red flag attached to that application. My recommendation is to get over «Callie’s» resting bitch face and make sure that all your deets are in order otherwise you don’t get a puppy or dog or anything you get a bah-​bye.

This place is ridiculous! I went in there with two of my friends to adopt a puppy. I filled out an application and spoke with a woman name «callee» at the front desk. She immediately started going through my application and asked what I did for a living. I’m a registered nurse I told her then she proceeded to ask me and confirm that my answer for the question: what would you do if you were unable to care for your pet? I answered give it to the human society. She said oh well that’s a big red flag! I’m like why? No answer! Her attitude sucked. Then I answered the question about having a dog before and said my ex took care of the vet because the dog was in my ex name and she acted like that was another red flag because I didn’t know my previous dogs vets name. I went to the parking lot and came back with the correct info for the vet after looking it up because I was not going to call my ex and she still said it needed to be approved for the board of directors.
Now not only did this lady have resting bitch face and no personality but never once did she do her job. She never asked me a question or told me any information regarding the company and the process of adopting. Nothing! Then I still asked again for the time frame of approval and her answer was you will be notified if you get approved.
I am 30 years old. A registered nurse. Live in a high rise downtown with neighbors that have lots of dogs, a dog park on property, Several parks around complex as well. Took care of two dogs for many years in the past and consider myself pretty responsible considering my life as a whole. I also think the accommodations and living situation would be very dog friendly. I also helped take care of my friends two dogs that passed away of cancer this past year as well but she failed of course to find out anything of that or ask any of my attentions or explain any process or protocol or procedure regarding adoption.
My suggestion callee?! Lose the resting bitch face and actually perform customer service and maybe ask about the customer. I’m not some young idiot coming in there looking to play around. I actually was going in there to hopefully do the right thing and adopt. I also was hoping and really excited to be able to find my «forever friend» as your company states. This is really sad that a public and community organization treats people like this!

We had a great experience at this shelter!
The adoption process was a little tedious, but I completely understand their reasoning behind it… too many people adopt without the knowledge of the time and energy a pet requires. We have two male dogs that we brought in for the meet and greet with our potential new dog and it went great.

I am so disapointed with this humane society. I went there to do volunteer work and heal from my dogs passing. At fist everything was wonderful. Amanda Chussler the assistant director is a supreme, remarkable woman. she knew i was down, and complimented all my work and praised me
There was a dog i decided i might want to adopt, she was the only one who told me this particular dog had started biting a little. Unfortunately Amanda wasn’t there on the day i adopted. The director susie g. was withholding information from me, even tough heidi had bitten 3 people on the way out, i still felt i could help her with a behaviorist. The behaviorist they recommended does nothing more than basic obediance My baby was afraid of him and visa versa. I then hired a second trainer who did a lot better with her.
When i called tri county to let them know what was going on they said mabe she would do better with someone else. They made me feel totally belittled. My vet told me if i rehome her the same thing would happen I would not bring her back to that prison. of ²⁴⁄₇ barking. , and putting the unadopable dogs in some back room for crazy dogs. they would laugh when they went back there. noone else was allowed in the mystery back room.
As far as my photography work, everything was great, until i stayed home for a month to bond with Heidi. The fundraising group are a bunch of uppity brow beating nasty people who take advantage, one particular man Richard c mentally, tormented me out of 100 photo;s and i was made to feel uncaring because i thought giving him 20 for newspaper publication was enough. The shelter had all 100. he reported me, and the president, Betty and she stood right beside him, down grading me, saying i didn’t care about the animals.
Heidi was so happy with me, she began to love life, and see it for the first time.
THESE ARE NOT STAND UP PEOPLE They pay themselves very well through their uppity fundraising.
again, Amanda Chussler is the greatest, and i would recommend her for professional work anywhere.
I would also like to commend Leisel a volunteer on her caring, compassion and good work
quote by Madylan Albright ” There is a special place in hell for women who do not help each other.”

The only positive thing about this place it that it is a «no kill» shelter. I attempted to adopt a dog from them about there years ago. I had just moved out of my parents home and our current family dog could not come with me due to my new home having stairs. I went in to adopt a dog and found one I fell in love with. I was asked to fill out an application for adoption and was told I would hear back within 48 hours. After a week I finally called them and I was put on hold for thirty minutes while my application was located. I was then informed that I had been denied the adoption and was told and I quote that I was «unstable» because I rented my home and did not own. Also that I had abandoned my previous dog and moved away. My dog had suffered a herniated disk in his neck which I spent several thousand dollars to help him with. He was forbidden by the surgeon to walk stairs. The people in this place are rude, obnoxious and discriminating. I am still surprised this facility is still doing business. I have never felt so disrespected and humiliated in all my life. STAY AWAY FROM THIS HELL HOLE !

This is a wonderful caring and 100% run on private donations. They are absolutely a NO KILL SHELTER and all the volunteers who work there do it because they LOVE animals, Please visit them and see their wonderful selection of loving and hopeful pets looking for their forever home. They do many charity events which are fun and all the money goes to their animals.

The place is very well kept, so i wont lie about that. The issue here is the sliding scale of prices. Its based on many things, ranging from age to hypoallergenic to pure bred. Felt like i was buying a used car. Writes a price on a piece of paper and doesnt really cover vet costs like the dade or broward humane society. I recommend Miami Dade Humane Society

I am a true believer of adoption. So many pets need a home yet they still sit at the shelter, scared & alone. I love the Humane Society & what they are doing to help save these dogs & cats.
This past weekend I adopted my new fur baby. The paperwork & approval process was easy & fairly quick. I was so lucky to find such a great dog. Brody, who is a 4 y/​o male Schipperke is lovable & all he wants is to snuggle & have his belly rubbed.
I have so much respect for the staff here. I believe they are all volunteers. They are amazing people who are working extremely hard to find homes for the many pets they have. And they have a lot!!!
If you are looking for a new dog or cat I would highly recommend Tri County.

We have been volunteering at the Tri-​County Humane Society for about 16 years. Throughout the years we have seen many changes, donated items & money, walked the dogs, foster dogs, and help out at the events. What we love about this shelter the most is the fact that it is a no-​kill shelter, the staff is always cleaning the floors, the cages, the grounds (no matter what time of day we stop by), the pet beds and blankets are changed daily as needed to ensure the animals have a comfy area to sleep in, the volunteers are hard working and obviously are there for the right reasons, and the staff is always trying to do the best they can considering how overwhelmed they are. The way we see it, nothing is perfect. There is always room for improvement, but we know that the staff at the shelter care deeply about the well being of their pets and we can only imagine that they use each and every experience to try to become a better shelter. Sometimes we hear about people that had a bad experience, but rarely do we hear about the happy new pet owners that went home and had a pleasant experience at the shelter. Usually they do not write the reviews. Somehow we take the time to vent when we are upset about something, but when it comes time to say «Thank You», we often forget. Well, here is our «Thank You». Thank you for caring about the pets so much, thank you for trying to find ways to improve when needed (which is always! …and that goes for everyone!), thanks for listening to constructive criticism and learning from it so you guys find ways to improve every single day, thanks for trying to find loving homes for the pets at the shelter and most of all, thanks for giving the animals so much love during their stay at the shelter. It has been a joy helping at the Tri-​County. Continue the great job you are doing! Mayra, Ben & Alex Stern

SHORT VERSION: (see below for long version)
1. Facility is clean and well kept. Pets are well taken care of and the cats have free roam rooms, including an outside screened in room.
2. Staff is very nice, but overworked and probably underpaid.
3. They seem sort of inconsistent as far as what paperwork they want from you and what your qualifications have to be to be a good pet parent. Maybe not good communication between the staff and bosses. The application seems kind of arbitrary… more like they feel you out and not what you write down.
4. Make sure you know the cat’s whole story, because they aren’t super forthcoming. I got a special needs cat and I knew she had an eye issue — I never got told it is likely she will lose some if not all of her eyesight eventually, and I never got told the real cost of her medications. There is no way she was taking just the OTC eye drops they sent me home with.
5. If you have pets and are not up to date on shots, don’t even bother. You will not get approved.
I came out with a slightly high maintenance kitty, but she is super sweet, has never once tried to bite or claw me even with me putting drops in her eyes 2+ times a day, and they kept her for two years where regular shelters would have said she was unadoptable and euthanized her straight away because of her eye condition. She is super sweet and gentle and playful and everything I wanted in a cat. :)
Bottom Line:
I think this is a good shelter, and the cats seemed very happy there and well taken care of. My cat’s temperament is proof that they took good care of her. Just make sure you really question them and ask them for the pet’s records before you choose to adopt. Come with a copy of your lease or a note from your landlord saying you can have a pet if you rent.
Here is how my adoption went:
They first had me fill out the paperwork and informed me I needed a lease or note from my landlord stating I could have a cat. No problem, but I couldn’t get it that day. They still let me look at the cats. On the form they ask you stuff like: how many hours per day will the cat be alone? Do you have allergies or asthma (I have asthma but cats don’t make it worse)? Where do you work and how long have you worked there? If something were to happen where you couldn’t take care of the cat, is there anyone you know who would? stuff like that. Honestly, I don’t know how they decide what to go off considering I don’t make a lot of money and have asthma and stated she could be alone for up to 10 hours a day… Don’t get me wrong, I’m a great owner. But on paper I’d think I’d put up a few red flags.
They called me the next day and told me my application was approved (apparently they forgot they needed a note from my landlord)… so I was excited. I had already picked out a cat online who is special needs (eye problem) and my visit with her went well.
When I went to get her a few days later, the Vet Tech was absolutely ecstatic that I wanted this special needs cat. He told me she needed over the counter eye drops (same as humans use) and that it wouldn’t be very expensive. They charged me only $ 25 to adopt her… which is insanely cheap. She had records two pages long with various eye infections, wounds, dehydration episodes, flea prevention, worms when she came in… they obviously spent a few grand on this cat, easy, in the two years she was there. They also cut her nails and cleaned her ears and teeth that day before I took her home. She was spayed and microchipped.
I took the cat home and within two weeks it was obvious these drops weren’t doing a damn thing and I had a very unhappy cat who was scared of me with very infected eyes. We were both miserable. I entertained the ideas that 1) she just hated me and 2) maybe I couldn’t take care of her. It was a horrible experience, to be honest, and I think it could have been avoided if the shelter had been more forthcoming.
I took her to the vet and got prescribed a pain medication, and antibiotic, and Cyclosporine, which helps increase tear production. This cleared her up and a few weeks later she was a happy girl again. However, she needs them every day for life and they cost about $ 50 a month. I am happy to pay this for her, and she is such a sweet and loving cat — but I think they could have prepared me better and also it would have been nice to avoid the $ 300 vet bill I had to pay to get her prescriptions and various eye tests. I also really NEED to take her to an eye specialist because it is likely she could lose sight eventually without perfect care (and she could anyway with the best car) but I cannot afford it. I would like to take her sometime this year, but it will be at least $ 300, which is a lot for me. It will happen eventually, but I wish I would have known to expect this when I got her.

My grandfather used to volunteer here years ago and ended up adopting a wonderful dog. She just passed away after 8 years, and he tried to adopt another dog. They told him that he could only adopt an old dog after letting him meet two of what they called ‘younger’ dogs and then not letting him adopt either one. I still can’t believe this. Presumably they were discriminating against him for being a senior.

I love Tri County and all it stands for! We adopted the best dog from this shelter years ago — a «runt» bull mastiff. Truth be told, she picked us. The people at the shelter were so helpful and took a lot of time with us as we introduced Carmella to our other dog.
Not too long ago I returned to the shelter as a volunteer dog walker. You really can’t imagine the work that goes into running a place like this. There are animals in need, families looking to adopt, charitable events to plan, volunteers to train — — - and that’s just to name a few. Unless you see it first-​hand it’s hard to comprehend all the work that is involved.
I truly feel that our community is a better place because we have a no kill shelter that will accept dogs/​cats etc. that would otherwise be let loose or left at a shelter that allows them only a limited number of days to be adopted before they are euthanized.
Keep up the great work Tri County! Don’t shop — adopt!

The woman at the front desk should definitely not be working in a place like this. She hates animals and those who try to help them. I found a beautiful Persian stray cat and took it here because I could not take it in and I did not want to see it die as it seemed like a house cat that had been abandoned for quiet some time. The lady at the front desk refused to take her and said they were full which I understood but then went on to insult me saying I should not have tried to save her and I should have left her to roam the streets and die. I am so confused how a woman so heartless can work here?
She also said if I tried to leave the adorable kitten there that she would have me arrested. I am appalled!
PS. just found this link while trying to write a review on this place. Seems like they need to shut this place down or change staff.

have volunteered at many shelters to help animals but not even I can continue to go back to this horrific place. The staff here is absolutely the worst group of incompetent and careless people you will ever see. Most of the animal staff are ex convicts who will stare and make potential adopters uncomfortable forcing them to leave. They are verbally abusive to the other staff and animals on premise. All the rumors and reviews about the chaos, abuse, incompetence, and lack of management are true (see other reviews here). Stay away from this place and hope it will lose funding and get closed down. That is the only hope for the animals.

I just started volunteering here as a dog walker. Unlike many other shelters, this place is truly «no kill» — if a dog bites or is otherwise unfit for adoption, they will not put it to sleep. Instead, they have the unadoptable pets live out the rest of their lives at the shelter. I knew I’d made the right decision to volunteer here once I heard that. The property is large, and has a variety of animals roaming its grounds. Cats hang out under the trees, as geese and ducks waddle by. They feed and look after all of these animals, in addition to those inside the shelter.
They have a bunch of different dogs and cats (and I hear even some rabbits) up for adoption, ranging from chihuahuas to akitas, from puppies to seniors. Don’t just go by the dogs listed on their site. They have many more than that. Some of the dogs I’ve walked have been such beautiful, well-​behaved pets… I know someday they’ll make a wonderful pet for the right family. Just yesterday, I showed a dog to a family and they ended up adopting him — it really was a wonderful feeling to see that dog get to go to a new home. I can’t really comment on the cats or the cat room, because I’m quite allergic to them :)
From what I have seen, this place is quite busy on the weekends. If the staff seems stand-​offish, it’s because they’re being pulled in a bunch of different directions (even from us newbie volunteers asking them a bunch of questions). If you can manage to go during the week, I’d recommend it.