Horrible customer service in both the bakery and the deli. If I had never been to a Publix before, I would think there motto was a lie. Because shopping is not a pleasure at this Publix. The deli manger, Linda Noack, has no control over her staff and if her name tag didn’t state she was a manger I would have never of guessed it. She lacks both urgency and customer service skills. Additionally she allows the deli staff(especially Hyrouance) to speak in another language in front of the customers, making the customers feel uncomfortable. Furthermore, the staff all have very rude attitudes. I’m a loyal Publix shopper and it is truly disappointing that I have to reconsider shopping here anymore.
Jayne S.
Place rating: 4 Boca Raton, FL
This is my neighborhood store and I am very pleased. Whenever I need help I have had ease finding a friendly, helpful staffer, the pharmacy team is great too! Good fresh products, high quality, clean, a bit small, but I am glad it’s here, nearby! Thank you everyone at this location, we, your neighbors’ appreciate you!
Karen F.
Place rating: 4 Media, PA
No issues at this Publix — got in and out and stocked up on produce, meat & dairy for our 1 week pilgrimage to Boca.
Marc Aka Max H.
Place rating: 2 Boca Raton, FL
This is my «I ran out of non-fat half and half» Publix. It’s less than a mile from my home, and is basically just ok, not really worth a review, but I check-in there, and thought I should note a few things. I usually shop at Greenwise Publix on St Andrews, and know where everything is located This Publix needed a RENOVATION about 15 years ago, and while it is adequately stocked, it LACKS A VARIETYOFITEMS I’ve become accustomed to at Greenwise, and it’s a bit claustrophobic with its narrow aisles. Staff are pleasant, even if they do seem a bit robot-like, the check-out lanes can get backed-up at crunch hours(lunch, pre-dinner, and before closing at 10PM). They used to have all sorts of SALEITEMS displayed in the entry area BEFORE you got through the second set of doors, and it was a traffic mess. Folks would stop in their tracks, block those from behind them from entering. Some manager must have finally figured out this made no sense, or the Boca FIre Department told them it was hazard. It’s now clear of that stuff. I don’t use the deli or bakery, no review of those departments. The FRESHPRODUCE department is ok, but small in comparison to other PUBLIX locations, such as Federal and Camino Real. Their FRESHFLOWERS always look like they will die in a few days, so I never buy them there. The PHARMACY has a very informative and personable pharmacist manager, DANEJOHNSON, he is an asset to Publix. oh, if the manager reads this, clean up the MEN’S room. It always STINKS, and why do you store those plastic yellow rain jackets there? That’s really disgusting if you think about it!
Jenni R.
Place rating: 5 Boca Raton, FL
I really don’t get why there are any negative remarks about this Publix. I come here all the time and I almost always get a sub from the deli. They are so nice and we always share a laugh. The woman in the bakery is really nice and so are all the cashiers and customer service people. This is my favorite Publix to shop at and it is very close to my house and to I-95.
Emily P.
Place rating: 5 Boca Raton, FL
Variety! Soups! SUBS!
Karl D.
Place rating: 3 Boca Raton, FL
This is one of the smaller Publix’s around and although OK, its narrow isles and somewhat limited selection made us appreciate our normal Publix.
James L.
Place rating: 4 Manhattan, NY
This Publix bakery makes outstanding donuts, which put Dunkin Donuts to shame. When fresh, these rival hot Krispy Kreme! Seriously.
T V.
Place rating: 1 Boca Raton, FL
I love Publix but this one is cramped, dark and long overdue for a remodel. Like all Publix the staff works hard and is friendly.
Surf W.
Place rating: 1 Hallandale, FL
Miserable deli service. Why cant Publix management do something about their employees working behind the counter?! Snail like service with a bad attitude. The rest of the employees are great but the people behind the counter should not be in customer service and just stock shelves
Sal P.
Place rating: 4 Chino, CA
I love this grocery store. I wish they were like this back in California. Great selection whether your on a budget or have extra money for the finer things.
Nick B.
Place rating: 3 Boca Raton, FL
After moving to Florida and hearing about great and wonderful Publix is, I stopped into this location for my regular grocery shopping. I wasn’t impressed. Everything was nice and clean, but I just wasn’t blown away. The selection here is just OK. It also closes at 11pm which seems a little early to me, but hey, I came from the glorious land of Wegman’s(which was 24⁄7!) There’s nothing terrible about this location, but I don’t find it that special either. Since going here, I’ve gone to the Greenwise in the Town Center and the regular Publix on Federal Hwy in Deerfield Beach. Although those locations are further from my house, I prefer them over this one.
Jeff D.
Place rating: 2 Boca Raton, FL
This is an odd Publix… small, crowded, sometimes not so friendly. More. like a 7⁄11 than a Publix… advice is to drive onward to W Boca or camino real publ…
Tiffany N.
Place rating: 2 Denver, CO
Unfortunately this is the closest Publix to me so I end up here most of the time due to pure laziness but that doesn’t mean I like it. It’s small, cramped and doesn’t have as much of a selection as other locations. They should really change the name on there to mini Publix or something. Also the staff is so frickin iffy! Half of them are nice and will help you look for something, the other half with murmur something at you in their native tongue then go back to their conversation with other employees(eying you deli counter).
Sidra A.
Place rating: 5 Boca Raton, FL
+clean +lots of parking +free cookies for kids +free balloons for kids at checkout +free antibiotics in the pharmacy +amazing subs, way better than subway +if they ring you up wrong, they will graciously give you that item free
Chris H.
Place rating: 4 Boca Raton, FL
I disagree with the other reviewer totally. This is a great store with nice people working there. The seem to have a low turnover of employees, and that should tell you something for a supermarket. Also, the customers are less fussy than the annoying, whiny, «BWW and bagels» crowd that uses the one on Powerline & Palmetto.
Miriam P.
Place rating: 2 Boca Raton, FL
OMG. This is the worst Publix EVER! It has the strangest layout. My favorite is the tampon, chocolate and soda aisle. If I need a gallon of milk.maybe. Otherwise I will drive the extra mile to the other publix.
