Flowers & Interiors Inc

I can’t say enough wonderful things about the florists here. My wedding bouquet was perfect and my 2 bridesmaids bouquets were equally as beautiful. And to top it off, I dried them to preserve the memory and it turned out wonderfully.

After calliing 4 other local Bloomington florists, FLOWERS & INTERIORS Inc. was the only one that delivered! It was 30 minutes before closing and I needed a same day delivery. They took my information and worked with me to make it happen. Couldn’t be more impressed with the service and quality. Mary Jane went over and beyond. Will forever be grateful!!! Thanks, Colleen Lafontaine

I would give zero stars, but that’s not an option.
I ordered what I thought was a large bouquet for a friend on a significant birthday and I knew it meant a lot to her. I actually wanted another flower shop but they couldn’t deliver the same day. I asked for other florists in the area and she gave me this one. I didn’t look on Unilocal first or would have seen that this one has bad reviews.
I called this florist shop and they promised delivery for that same evening. They did not end up sending the flowers until the next day at about 1 or 2 pm. It’s not that that’s horrible, but they had promised that they would deliver it the same day — that was the reason that I chose them instead of another shop.
In addition, the woman I spoke with was utterly rude to me — she was annoyed when I paused for a tiny second to figure out what to say on the card for my friend’s flowers. And she made other remarks (‘do you want these flowers or not? I’m busy’). I later told my friend in Bloomington how rude the woman from the shop was and she told me that, funny enough, she had been thinking the same thing, but hadn’t wanted to say anything — that the flower shop was rude to my friend, the recipient! My friend relayed the conversation in hilarious detail about how the woman basically yelled at her for nothing.
I might have let all of this go, but the kicker is that I was mortified when my friend sent me a photo (text) of her flowers, thanking me. They looked tiny. I had spent $ 90 on them. I actually told her that I was embarrassed and thought they’d be bigger — it was a bit awkward, but she is a close friend and this birthday meant something to her and the flowers were just really small.
I decided to call the shop to ask about it. The man who answered was so immediately arrogant, rude and blaming that I politely asked for the owner. He in turn said that he was the owner — one of them.
Had he even just said nicely that he understood my disappoint, but that this was the nature of the business of flowers, I would have accepted that and walked away and never written this review. But he didn’t.
Instead, he asked to see the photo, and then railed on me. He was outraged and stated that he himself had put the flowers together. He became offensive in his attitude and language. I was stunned.
By then, I had read the Unilocal negative reviews, but did not mention them. But when the owner said that his shop never had problems with customers and that my complaint was the first he had heard, I relayed that there were Unilocal reviews that were consistent with my assessments.
He responded that there were only a few Unilocal reviews that said that they were from three years ago and that everything was ‘taken care of’ from that period of time.
Since I hadn’t read the dates of the Unilocal reviews or looked at them carefully, I assumed he was telling the truth and said ok and got off the phone. Even after I wished him well — but he replied in a snotty manner, said something and basically hung up on me.
I was surprised that a service provider would do that. The only thing I can think is that since I am out of state, he assumed my business was not important anyway? And that I would be too embarrassed and ashamed to relay the information to my friend?
Here at least, and I assume elsewhere in Bloomington, service providers usually value their customers and reputation and want to know their image and foster a good relationship.
Anyway, my friend from Bloomington had never heard of this flower shop, but after my experience, she asked around and said that friends/​family said this shop has a horrible and unprofessional reputation.
I just went back online to write this Unilocal review and laughed when I saw so many bad reviews — similar to mine. I was not as unusual as the shop owner had let on.
Do yourself a favor — do not use this flower shop. I can’t suggest another one to use because I don’t know Bloomington, but at the very least call a few to see if they are nice/​professional and read reviews. And if you see a positive review, just double check that you really think it came from a valid customer and not by the shop itself. I can’t tell you how angry I was that I wasted $ 90 and didn’t give my friend the bouquet that I had hoped for on a day that was special to her.
I would never recommend this shop again. I wish I had read the reviews and spared myself this bad experience and waste of money.

Ordered via LTD online and this was the deliverer. I paid nearly $ 100 for an arrangement for my anniversary, and what was delivered looked like it came straight from Kroger. When I called
, even they were embarrassed by what they saw. FTD said they could dona full refund but the flowers had to be picked up. Imagine the horror on my wife’s face when her flowers are taken away. I accepted a $ 45 discount and will spread the word that this shop is grossly inept and will take advantage of you if given the opportunity. I hope they lose their FTD contract. They should.

I live in Arizona and I ordered flowers for my very ill grandmother — purple tulips. When they arrived my mother called and said if you paid more than $ 20 for these you were robbed «they’re horrible». I called the florist and was assured that the flowers would be replaced that same day. Ten minutes later my mother called from my grandmother’s hospital room and said the florist had just called and said if the tulips don’t stand up by tomorrow we will replace them. So first of all the delivered very poor quality flowers, and then lied to me over the phone. I am a large event planner and order tens of thousands of flowers every year. I will never order from this florist again, and I will spread the word about this florist to everyone in my hometown as well as other event planners. Buyer beware!

Very disappointed. Chose a monochromatic arrangement on-​line, and what was delivered was an old/​wilted arrangement with 3 colors.

Ordered flowers on the morning the day before desired delivery day. Flowers were not delivered until after 5 pm the next day to a buisness on a Friday after several attempts to find out where the flowers were. The person they were to be delivered to had already left and had to make a special trip back in to get flowers. This was the first time using this buisness and it will be my last.

Hands down the best florist in town. These guys have great design taste you can trust. Whether you’re calling in an arrangement from out of town or have the pleasure of coming into the store to speak with Ric or Ricardo, you can trust that your flowers will look amazing. Both Ric and Ricardo have been in the business for decades and take great pride in their work. Ric also does beautiful interior decorating work that goes beyond designing floral arrangements. He travels the country to trade shows and markets looking for the latest and greatest styles/​ideas.