I choose to give them one star as the food is edible. But I placed an order today and it was totally wrong! I called and explained to two different people what happened before getting put on the phone with the owner. She was so disrespectful and rude. She had the audacity to ask to speak to my mother I am an adult! My mother is not around I don’t know where she got the idea of coming off like that. She refused to remake my food and didn’t want to give me a refund because I «got it delivered». I was training to work there a year or two back and she didn’t even pay me for my hours I put in. They’re unprofessional, unorganized, and just plain rude. If you live in Bloomfield CT. I recommend Bloomfield Village Pizza. They have friendly service, an understanding owner, and awesome food
Janae B.
Place rating: 1 Windsor, CT
I ordered a toasted turkey grinder with mayo, spicy mustard and lettuce. I also ordered chips and a ginger ale. Seems simple enough but it arrived about an hour after ordering, without my drink or chips and my grinder was not toasted & did not have spicy mustard on it. When the delivery guy arrived, he told me that he forgot that stuff, then looked surprised when I asked for my $ 2 back. He gave it to me & said it was too far to bring the items back out. Then about 10 mins after leaving, he calls and says he can bring them if I’ll take them. I said ok. When he got here, he handed me the chips and drink and asked for the $ 2 back… that I’d left all the way upstairs. I gave the items back and told him he could keep them. The food wasn’t bad at all but the customer here service needs LOTS of work. I probably won’t order here again.
Westie W.
Place rating: 1 Kensington, CT
Neither snow nor rain nor gloom of night will stop me in my quest, or so it seems, to find the worst pizza in Ct. Yesterday I found a top 5 contender in the Copaco shopping center. A sign advertising pizza by the slice captured my eye, but I should have retreated when I found none on display. Another red flag should have gone up when I realized I was the only customer this Sunday afternoon. Lastly, I should have folded my sails when I witnessed the sole employee taking a piece of mystery meat out of the freezer and tossing it into a vat of hot oil. My only excuse was, a sorry one indeed, I was famished so I tossed caution and my taste buds to the wind by ordering the luncheon special of 2 slices of cheese pizza and a can of soda for $ 6. Not a bad deal you say? Yes, a bad deal on multiple levels. My go to pizzeria has the same deal for $ 3.50, but more importantly its pizza is 10, no 100, times better than at Gino’s. These slices were small though in retrospect that was good. Secondly, the toppings of tomato sauce and what passes for mozzarella were brown. Lastly, the crust was a little too thick, lacked chew and devoid of taste. A trifecta of mediocrity. Trust me on this because I have more experience in such matters than you, a better pizza may be found in your local grocer’s freezer case. Next time I suffer from hunger pangs in the immediate area of Gino’s, I will continue on to Blue Hills Avenue and make the short drive to Scotts’ Jamaican Bakery for chicken patties.
Sumer A.
Place rating: 1 South Windsor, CT
Ordered eggplant parm grinder… restaurant smelled good thst could be because I was Hungry. my sandwich was totally burnt and the eggplant was as if was frozen and cooked in the mircowave. Very disappointed with my sandwich will not going there again unfortunately.
Lisa K.
Place rating: 1 West Hartford, CT
Incompetent and don’t speak English. Delivery guy was an idiot and we never received our pizza. There are clearly better options in the area. Call them to have your time wasted.
Jon S.
Place rating: 1 Blue Hills, Hartford, CT
Theres no doubt that this was the WORST quality food Ive ever consumed in my ENTIRE life. I recently ordered a standard small pizza and a small order of curly fries. After waiting 20 minutes past their given arrival time, i walked outside to meet the delivery guy who looked like a legit Somali pirate. He handed me a box that was smaller than my iPad, i was in shock. It was at that moment i knew i made a huge mistake. When i got inside i opened the box to see the most depressing pizza ive ever seen in my life. Usually a standard small pizza is around 12 – 14 inches, but this thing was a puny 7.5 at the most. A slice was no bigger than the palm of my hand and the quality was miles behind any microwaveable pizza youd find in the freezer section of a gas station. Not to mention, the little container of fries they gave me was only half full. If Gordon Ramsay ever walked into Gino’s hed either commit a murder/suicide or have a stroke immediately. To call this pizza is like calling a bottle of bleach delicious. My italian relatives would be rolling in their graves if they knew i ate a pizza this bad. NEVER give these people your money and say a prayer that a tornado finds its way to this place asap.
Rocky W.
Place rating: 1 Enfield, CT
AVOID: I WASSHAKENDOWNFORMOREMONEYWHENLEAVINGTHERESTAURANT! I happened to be shopping next door at a large do-it-yourself home improvement retailer, the one in blue — not orange, when I decided to grab a quick lunch. Gino’s was next door and advertised lunch specials; I figured, «Who wouldn’t want a deal on pizza?» I went in and bought the $ 5 slice and soda special. Here is Rocky’s SAFE review: SERVICE Horrible! I literally told to pay another dollar as I was walking out the door by the lady who took my order. I inquired about their lunch specials, and the«$ 5 pizza/soda» deal sounded great. I ordered, paid, and was told«grab soda from cooler». Never was I told a «can of soda» — but that became irrelevant. After ordering, the same lady comes over to me — soda bottle in my hand — and tells me to sit down, they will bring my food. Again, she makes no mention of me taking the wrong soda. The cook brings my food and places it right next to the soda bottle — and again — nobody makes mention to me of the fact I have a bottle of soda, not a can. It was still unopened at this point. As I leave, I throw my trash away and am stopped by the counter lady. She runs around, gets in front of me, and tells me she has to charge me more!!! I asked why, and she says the special is for a can only. When I asked why she didn’t tell me a can earlier — and did not correct me before I got my food — she says I owe her a $ 1 because it’s $ 1 more. I looked on the menu, and a bottle is $.75 more. I paid her, laughed, and left. ATMOSPHERE It is a typical strip mall establishment. Prices are cheap enough and it reflects in the décor. FOOD A decent slice of pizza may have had me forget about the war of words earlier. However, most of the other Unilocalpers hit the nail on the head. It has that hard, hard crust that makes me think it was born a frozen pizza. Additionally, the cheese lacked any elasticity what so ever and is reminiscent of an article I read last year about lab created beef. This could be test-tube cheese, no doubt. ENCOUNTER Overall, this was a total disappointment. Disgusting food, and even worse customer service, had me thinking I should have done Boston Market next door. I have no problem paying whatever the accurate price of the soda was, but the manner it went down was tacky. I had flashbacks to a time when I was traveling in Eastern Europe and was shaken down by the local police: escorted to an ATM to pay my «fine» for stepping on the other side of an invisible line. But hey, they clearly need the money more than I do. So, fellow Unilocalpers, consider yourselves warned! ~ Rocky Waddell
Carlos A.
Place rating: 3 Los Angeles, CA
The price for their lunch special is good: 2 slices and a drink for $ 5. The taste was… meh. Average at best. I’m a price sensitive consumer but I would say it was pretty mediocre actually. If cost is the sole factor upon which food decisions are made this is a good value.
Sarah W.
Place rating: 4 North Granby, CT
Food is really good. Staff who takes your order are kind and courteous and make you feel appreciated. Pizza slices at lunch are a great deal. Try the Italian combo grinder — great flavor.
Matt F.
Place rating: 3 Hartford, CT
Reasonable. Went in ~20 min before close ordered an Italian Grinder to go and got a free can of soda. Nice gesture. Actually went light on the mayo for the grinder which was nice too… some places slab it on so much that’s all you taste. Enough to do another round at some point. Though seeing the pizza reviews(which I was considering) I’ll probably stay away from that.
Nicole B.
Place rating: 1 Pittsburgh, PA
Worst pizza ever. I would make pizza yourself before ordering from here. I wouldn’t be surpised if it was once frozen. I don’t know what else to say besides that the food is just really horrible…
Dan R.
Place rating: 2 Simsbury, CT
Had one of their lunch specials today. There was one guy at a table when I walked in and when I walked out, he was still there. Three giggling women came in to pick up a takeout order. Other than myself, that was the sum total of customer transactions during my lunch stop. For $ 5, I had a can of soda and 2 slices of cheese pizza. Very poor pizza– little sauce, weird tasting cheese, average crust. The pizza was very undistinguished, it gave mediocrity a bad name. Another reviewer used the word«bland» and she hit the bullseye with that word. I’ve made better pizzas with homemade crust and a jar of Prego. I’ve driven past this place for years and years and never stopped in until today. I should have kept my streak intact. At least it was cheap.
Mike C.
Place rating: 1 Avon, CT
THISREVIEWISBASED entirely on my delivery order: timing: good… i live a few miles away, food arrived promptly politeness: good… driver and dispatcher were both friendly food…FRENCHFRIES: average, crispy, but tasted like a frozen treat, heated up… GYROWRAP: awful… the meat had a bizarre taste, and the sauce could best be described as a liquified gym sock… one of the worst things i’ve ever eaten, and i’m not a picky eater at all… i’ve eaten a lot of junk, but i had to throw this out, it made me dry heave CAJUNCHICKENSANDWICH: average… spicy…chicken was pretty tender CHICKENQUESADILLAS: tasted like charcoal… i fed them to my dog… he choked them down, but he eats excrement, so that’s not saying much PASTA w/PLAIN SAUCE: not bad… tasted no better or worse than a high school lunch Overall, i would never order from here again.
Melinda L.
Place rating: 1 Meriden, CT
I got 2 slices of cheese pizza and a soda. The pizza was awful. was bland and looked like something you’d get from the freezer section of your local supermarket.
Dan S.
Place rating: 2 Bloomfield, CT
Ginos is okay. They are very convenient I will say. The delivery is fast and it’s reasonably priced. As for the food, mediocre. The pizza is good enough if you need delivery, but not great. Ginos is decent and convenient, but nothing special.
Lauren L.
Place rating: 4 South Richmond Hill, NY
delivery at LIGHTNINGSPEED! ordered a large cheese pizza and an order of curly fries(don’t judge my eating habits! I don’t do this often) and it was here in 15 min. food was piping hot and fresh fries were good and crispy. crust on the pizza was delicious. Very evenly baked.