Chili’s Grill & Bar

I won’t be going back. I was warned and I should have gone somewhere else. 2 – 3 weeks ago, some family members ate there and said it was horrible. Tough steak hidden under too much butter and sides were lame, they were overcooked and mushy. Last weekend, a friend and her family went (to the same location I later found out) and they said the same thing. Food was overcooked, appetizers came after meal and some orders were cold. Their description was «It was a no one finished their food and no tip kind of bad…»
Fast forward to tonight and MY personal experience. Ordered my meal online (to use up some reward points) and my son came in and wanted food, so I started to order what he normally gets and he declined it, saying it wasn’t worth eating last time (he was with my family members on the first bad experience). He decided on the Chicken Crispers and (literally) said, «How hard can it be to screw up chicken?» Well, this Chili’s succeeded. Not only that, but the rest of the meal too. My salmon was hot and burnt on one side. The new quinoa was horrible. The fried asparagus was cold and limp. My son’s chicken ‘didn’t taste right’ to him (he offered a bite, but I’m not falling for that one!) and the queso dip was even bad… Oh and the salsa was so salty that it was inedible. So for $ 40+ dollars, we got some good chips.
So, in summary: If you are looking to spend $ 40 – 50 on a meal for two. This is your place. If you are wanting a GOOD meal for that $ 40 – 50, go somewhere else.
I won’t be going back…

Walked in and waited at least 2 to 3 minutes to be greeted. After my dad and I were sat down the bartender took our drink order. After about 5 minutes of waiting for our drinks (the entire time the bartender was BS’ing with his coworkers behind the bar doing nothing productive. Afterwards I talked to the manager and the service improved a little bit. I would encourage everyone to eat somewhere else

My family and I have eaten at Chilis for several years. Before they made all the new changes it was great food and service. We have gone back way too many times to give them another chance because it’s close to our home. We always leave saying that’s the last time! We have had very slow service every time. Took 1.5 hours to serve 3 people. The wait staff dont seem to care. Even when they aren’t that busy it takes forever! Only thing that’s good is the chips and salsa. The smoked wings were horrible. The skillet brownie was even overcooked. I had to figure out how to pay my bill on kiosk by myself because it was taking so long to get waiter. Done with you Chilis!

Great Bar especially crystal and Justin. Great medium rare burger try the new asparagus spears

I have ordered food to go here a couple of times when I have been in Tulsa/​Bixby on business, both times they have gotten the orders wrong.

Horrible service. We went Halloween and they didn’t have anyone in there. They could not serve is worth a crap. Went back today November 7 2014 and it was worse. They couldn’t seat us because they didn’t have staff to keep up. Manager said he would take the blame. 10 dirty tables and a lobby full of people. We left. Manager arrogant and obviously stupid

When they are firing on all cylinders they are decent… but unfortunately this particular location has a spotty record. The last time I was there I had steak and steamed broccoli. The steak was spot on for medium well. The problem was with the broccoli, it was under cooked to the point that it was more like eating warmed up raw broccoli than steamed, but worse still it was so salty that I actually had to use my water to rinse it off before I could eat it. I was simply told by the waiter that they put a butter sauce on the broccoli… Sorry but there was no butter but way too much salt, which was also true of the chips we had as an appetizer, where normally my daughter would be putting more salt on the chips before eating them here she was actually trying to brush off the salt.
Now to be honest the previous time It was fine and we had no problem. But be warned that their service is random. We have also been there when the chips were not crispy bur rather soggy. So go there at your own peril

To me, it’s a little hard to review popular chain restaurants. Typically, the food is decent, but not amazing, and it is very generic. That being said, we enjoy going to this Chili’s. It is never overly busy, so getting a table is pretty easy. We went Saturday night and got seated right away. We started with chips and salsa and my fiancé’ ordered a Presidente Margarita, which they brought right out. I waited a little while and then ordered a beer, which the waiter/​bartender forgot about and we had to ask another waitress to bring it. My food was pretty good. I got the grilled chicken salad. It wasn’t anything to write home about, but it was fresh. My fiancé’ got the Old Timer burger, which is one of his favorites, so he enjoyed it. We’ll go back, but definitely not if we’re looking for anything special.

They have the best chips and salsa, and a great kids menu. Everything else is decent, but who cares since the chips and salsa is so good.

Great take out service. Fast, friendly and ACCURATE!

It’s hard to review Chili’s. I remember, back before they were the huge chain they are now, having to drive to Salem, Oregon from my hometown, Oakrdige, Oregon, to have to get it. That was about 120 miles. And it was worth it. The Chicken Crispers were crispy and awesome, they had incredible strawberry lemonade that tasted like real fruit and Skillet Queso… man… Skillet Queso… what can you say about that one? That was 15 years ago. And the only thing that is good about Chili’s now, 15 years later, is still the Skillet Queso. I’m fairly certain it’s the only thing on their menu that has never changed. And I love that. But now, the Chicken Crispers are just greasy and gross, the strawberry lemonade tastes like Kool-​Aid with seeds, and the burger I had the other night made me, the instant I bit into it, long to go to Smashburger for a really GREAT burger. Not an overcooked, dry, tasteless lump of meat on a bun. It’s a shame that success has meant ruining the food that once was great. I can understand why they would do it, using cheaper and less tasting-​good stuff increases the bottom line. But what kind of restaurant do you want to go to where the bottom line is more important than the taste and quality of their food? Skip Chili’s. Go find some local joint to call home when you don’t want to cook.