I’ve been going to Dr. Ellis at Family medicine for about 6 years now, and this office has very nice doctors, nurses, and administrative staff. I believe they are all affiliated with Beverly Hospital and that network. They always call to remind me of my scheduled appointments the day before they occur, in case you need to reschedule, the staff is very quick at responding when you call with a question or need to get a referral or documents sent to a specialist, and they dont leave you waiting around forever. Scheduling physicals are a little annoying, as you cant get one immediately, the appointments are usually a few weeks to a month from when you call(unless you schedule one for a year from the day you come in for one. Although, if you are sick, they will see you immediately — the same day, unless you call late in the afternoon, then they will have you come in the next morning. My doctor is very good about checking in with me about my health, progress in weight loss, nutrition, or other concerns, and when i had my pap done, letting me know about various womens health solutions available(birth control etc). I recently had a medical emergency and the office consistently called me to make sure i was ok, and to follow up on appointments with specialists to see their diagnosis. It was not cumbersome or confusing since the staff always gave me referrals to doctors who accepted my health insurance and were local. I’ve seen patients of all ages here. If you need a new primary care physician who looks out for you and is great at giving you important health info(not simplistic, condescending statements), Family Medicine is a great office to go to.