Chang Luong

I would rate zero if I can! The food is over sweet and greasy. They set the tip fee for you without any negotiation and arrogantly state that if you don’t accept it, don’t come. Excuse me? Any Express Chinese restaurant does better than you! I WILL NOT RETURN TO THIS PLACE, EVER!

Food was not impressive.
Unilocal shows that this restaurant accepts credit card. This is not true. They have a sign at the wall saying
«Cash or Venmo, Card not Work».
There were only 3 tables of customers at lunch time, but only one waitress working, so the response was slow.
I tried to use a discount code, and the waitress told me to look closely at the date (it has expired) in a sarcastic voice.
The TIP IS FIXED at 15% and calculated INCLUDING TAX. When I confirmed this with the waitress, she told me that it has been printed on the menu, and I «DON’T HAVE TO COME IF DON’T AGREE».
It seems that the waitress does not welcome customers at all. I will not only never return, but spread to everyone I know how they’re running this restaurant.
Actually, it’s illegal to charge a fixed tip. According to
, if the tip is not optional for the customer, the merchant has to pay tax for this (fake) tip part. Chang Luong is playing illegal tax evasion.
For illegal business, 1 star because I can’t give 0.

Best northeastern Chinese food in Bay Area! Especially the 红烧肉炖粉条 小鸡炖蘑菇 炝炒土豆丝.
Ask for their featured dishes, you won’t be disappointed.
They also serve BBQ at night. Overpriced for the taste.

food was average, but service was terrible. We asked for four empty bowls (bc we are used to eating Chinese food in bowls instead of plates). Guess what the server refused! She said she could either take away the plates and replace them with bowls or we just stick with plates. I was really shocked. She said she would only give us plates if we have ordered soup.
We ordered boiled fish with pickled cabbage. It is more like a dish but it does have a lot of soup in it. Therefore we asked for bowls again. She literally told me:“OK FINE! If you really insist, I’ll give you bowls”. So she brought 4 bowls to us and said:” California is in a drought and it costs me more money to use more water in order to wash extra bowls!” i was like wtf is wrong with her and her restaurant
I WILL NOT RETURN TO THIS PLACE. EVER

Food’s fine, but service is lousy. $ 20 min on credit card orders. It’s a real family restaurant, and very authentic.

Food (4.5 stars): If you are craving for Chinese style kebabs, this is for sure the place to go! They have a huge variety of choices for chinese barbecue (probably not so healthy/​clean). Anything you want from lamb to chicken hearts, you name it! My favorites are the lamb, beef, and green onions wrapped in tofu skin. They also have chinese sticky grilled corn! You can’t find those kinda corns in anywhere else besides ranch 99 or family chinese markets. They also serve other northeastern chinese comfort food. We tried: sliced tomatoes with eggs, sweet and sour schnitzels, and tofu skins with green peppers, and they all tasted so nolstagic and delicious. The restaurant is run by a very traditional chinese family, so the food is unquestionably authentic! Every time we dined here, 99% of the customers are international students from China. Having lived in Beijing for more than half of my life, this is a hidden gem in a college town!
Service (1 star): First, the servers don’t really try to greet you or to please you in any way. They know they’ll always have business because lots of people eat there no matter what, so they don’t have to try so hard. When we wanted to order, the server would come and take our order like lightening speed, no eye contacts, no communication whatsoever. You just have to be very patient with them. The time it takes to bring out the food also frustrated us. We only ordered 10 skewers or so and it took nearly 30 minutes to bring everything up. We also ordered some to go and that took even a longer time. In total, we spent almost 70% of our time there just waiting! It was ridiculous. Moreover, the server will include a 15% gratuity before you pay the bill, which is kind of a rip-​off considering how terrible the service is…
Price (3 stars): A skewer costs around $ 1.30 depending on what kind of meat it is. If you order around 10 skewers per person and two dishes, it would be around $ 25 per person, not bad considering the quality of food.
Overall this place is a three-​star. I definitely don’t want this place to go away because it is so delicious and it tastes like home! But I just wish they could improve their service just a bit!