Autometrics

We’ve been fans of Autometrics for years. I think we’re on our 7^th car with them. They’ve been excellent to work with and our cars always come back better than when we left them.

I started going here earlier this year and was so impressed by the people and service. They thoroughly explained to me what they were doing and why, and encouraged me to check out the prices of competitors before deciding where to get services completed. Friendliest, best mechanic I’ve ever been to — they’ve got my patronage from now on!

This review really is long overdue! I’ve had my new car for 3 years but for 2 years before that I was routinely taking my VW GTI here for some serious work and the guys here are awesome!
I had a small accident that did a lot of damage to the housing under the hood of my car. Victor was the person i talked to the most, but I kid you not my car was so unpredictable I probably called these guys every month for a 12 month period. It got to the point where Victor actually knew my voice on the phone. They put a lot of work into the car, when they saw some of my tires were balding they did the leg work to get tires from that place on Gilman and take care of it all for me in 1 stop. None the less despite their efforts some things about my car were just never going to change without me dropping some serious cash so I traded it in.
They don’t beat around the bush and the service rates are fair, the staff is friendly and not intimidating for those who know nothing about cars.
Hopefully I won’t have as many issues w my new car but if I do I know where I’ll be taking it; these guys are officially my new auto body guys!

These guys are the best. Alfredo and Victor could not be any more helpful if they tried. We have been getting our cars serviced at Autometrics for over 10 years and have never worried about a recommendation as to what needs to be done. I highly recommend and would give them more than 5 stars if I could.

They are the real deal. OK so I was in a bit of a crunch it was right before the 4^th of July 3 day weekend and my headlamp was out. I was headed on a road trip later that evening so a replacement Thursday was crucial. I called around and visited 3 other places on San Pablo that either were «too busy» or «on lunch» so I ended up calling this place. Victor was so helpful. He said come on by. I was on my lunch break and was in and out in a matter of minutes and was so thankful they could help me. I would recommend this place to college students and single women such as my self. They are kind and straight forward. I will be seeing them soon!

These guys offer fair prices for trade ins (they offered me much more than DGDG) and price their vehicles fairly (mine was equal to KBB whereas other dealers charged thousands more). On top of that, they’re friendly, communicative, and they give a warranty for every vehicle. They make the process of buying/​trading fast and easy (they take care of DMV paperwork for you). Also, they still treated me like an important customer after the sale was done. It felt like they had my back. I really appreciate the experience I had buying a used car from them and I wouldn’t hesitate to buy my next used car from them.

I’m so happy that we found Autometrics, they saved our vacation, saved our car, and saved my sanity (that’s a TALL order). We had taken our Toyota Sienna to TWO Toyota service centers and received estimates from $ 5,000-$ 7,000 for our repairs. We took it to Autometrics and they provided a thorough review of the entire car, (concurring with the Toyota service departments on much of the work), but giving us much more competitive pricing and were SO HELPFUL in prioritizing the work; what could wait, what is critical and how to make it work for us both financially as well as maintaining a safe family car. We were able to get our critical repairs done, quickly and conveniently and completely transparently. Victor is a trustworthy, honest and fair person and a pleasure to work with. I can’t thank him and his staff enough for helping us keep our family car ticking!

This is a great neighborhood mechanic.
Very reliable and trustworthy!

This is a great shop. Alfredo and Victor are terrific. I know that I will get honest advice and attention. I’m glad to have found them!

Took a vehicle I was thinking about buying here for a pre-​purchase inspection. I wanted to be really careful because it had a salvage title. The collision seemed minor and the worked looked good, and drove deceptively well. Paid $ 120 to learn that the car I was about to shell out 5K for needed 2.5 K in maintenance and repairs on top of an severely bent frame. None of which the seller had disclosed to me (he was surprised to learn about them himself). The bad news is that this car was not the bargain dream car that my inexperienced eye had assessed it to be. THe good news is I have a new trusted mechanic in Berkeley.
Joe was great. The vehicle didn’t have plates and so when he took it out for a test drive, he got stopped by cops twice. It delayed the inspection and my appointment window had run out by the time he finished test driving it, but he found a spot up on the rack as quickly as he could and recommended a really nice café down the street while he finished up the inspection. When I came back he sat down and went bullet point by bullet point and answered all my questions. When I asked if I should haggle down or just not touch the vehicle, he told me to just look for another car. He asked what I was looking for in a car, and he told me he would keep an eye out for anything that came through their used lot. Gave me some advice on my future car search. I was so thankful he let me know what I was getting myself into before it was too late. I saved myself thousands of dollars and headaches. I’d buy him a beer if I could. Great service.

Like L.S. said, I went to Autometrics for an oil change. When I picked up my car an hour or so later, they gave me a list of repairs they said needed doing – to the tune of $ 1,200. Skeptical, I emailed a mechanic friend (who doesn’t live in town, otherwise I’d take the car to him) who said a lot of it sounded fishy. He did suggest we look into the water pump, though, which Autometrics said needed replacing (for $ 500 of those $ 1,200). Today I brought the car to another mechanic, who could not find a water pump leak for love nor money. Stay away!

These are the nicest guys (my Pop was a mechanic & body shop manger– Ive met a lot of mechanics.) They’re quick & easy, reasonable prices, & [give] really good customer service.

My bad, I didn’t update this earlier as I should have. The discount was taken off correctly, I just didn’t see it because the total bill was still more than $ 70. For an oil change! The guys were super nice and all but $ 70 for an oil change? AND that’s with $ 55 off!!! Totally, ridiculously overpriced. I’m sticking with Jiffy Lube. They’re nice too. And inexpensive.

I got the $ 19 deal on groupon, I called and got an appt the same day! I was even given options as to what time suited me best. I got to the shop and was greeted immediately, probably because of my appt. but he greeted me and let me know my car would be about an hour. I went shopping at REI which is literally next door. Chipotle is also nearby in case you get hungry.

RIP OFF ARTISTS! I took my car in for an oil change that I bought through Groupon. When I went to pick up my car, they handed me an invoice with a long list of «problems» that they found and wanted to obviously fix. I told them no and took the car to my trusted mechanic who informed me that NONE of the things they stated were in need of repair or actually had any issues. NO leaks. No need for gasket replacements (which I had just had done 1 year before by my own mechanic), etc.
Do NOT go there or if you do, buyer be warned.

Loved their gropuon for a $ 19 oil change. Everyone was really nice. I called ahead and they took me that same day. Took less than 45 minutes and they had a couple chairs in the managers office for me to sit and read while I was waiting. No popcorn or donuts like at Jiffy Lube, but that is probably for the best.
I also appreciate that they didn’t try to sell me more expensive oil or services I didn’t need, unlike at Jiffy Lube.
Hope to see another groupon again because the full price oil change is just took expensive otherwise.

I find that brevity in a review is more effective. Paul Weinberger runs his business with outstanding integrity. I had a stressful situation that Paul solved and made so simple for me I was left stunned!

I relied on Autometrics to take care of my Mazda from 2005 to 2009, and I was always happy with their service. They were reliable and efficient, always friendly, and I never had any trouble with a repair they performed.
They’re not the cheapest place for regular maintenance and oil changes, but for diagnosis and repair I would trust my car to them anytime.

We are so disappointed and upset. Having trusted and felt so good about Alfredo and Victor, and taking 4 of our cars to them, the past two times they have performed services not requested, and not called for authorization. The first time we thought it might have been a glitch… but this time we let them know we were possibly not even going to keep the car, that we might donate it. We took it to them for diagnostics — and they never called to discuss the repairs — but they performed them and charged a ton.
They have lost our business. We are so sad.

Autometrics had charge of my Subaru Outback during its decline-​and-​hospice period, when it settled down to a 2-​hiking-​trips-​and-​into-​the-​shop schedule. Water pump, wobbles and shimmies, power steering, and (best of all, causing endless hilarity for Alfredo) a broken weld on the rear-​left suspension.
They don’t have much love for rust-​tinged East Coast cars — constant source of head-​shaking and apologetic remarks — but they will work on them. At least until you put them out to pasture with KQED’s car donation program.
2 points for not being surprised when I pulled a bike out of the back and headed to North Berkeley BART after dropping off my car — many shops near Boston were freaked out by similar behavior.
Alfredo (the talkative one, reminded me of a young Tony Shalhoub) and Victor (the quiet one) will get your car running — but might chuckle their way through the talk if you’ve done some really entertaining damage.