I went to Kaiser Optometry Bellflower offices on Rosecrans for an eye exam to see if there is any change in my vision and obtain a prescription. The doctor that I was assigned was Dr. Jill Chan Hom, OD, she seemed to be nice enough at first. However, she did not seem too thrilled that I did not intend to buy glasses /contact lens at this facility. She kept bringing that up like I was a waste of her time. Then she said I was probably going to Costco or Walmart to fulfill my prescription, like that would have been a bad thing! Before she printed out the prescription she said she had to make some adjustments to it and for some reason, I did not have a good feeling about her prescription. I went to the optometrist I had(Dr. Ciampa of Norwalk), before my family changed insurance, and I am sooo glad I did!!! Even though my old doctor could have just filled my prescription and be done, he looked it over and thought it was unusual. He took me over to all his equipment and rechecked my vision. He said the prescription was substantially off from what his prescription would have been. He showed me an example of what the KAISER doctor ordered which was blurry and disorienting… Dr. Ciampa recommended a different prescription and it was like someone turned on the light and I could see!!! I love you Dr. Ciampa of Norwalk, may GOD richly bless you for having such a good heart! As for Dr. Jill Chan Hom, I am quite surprised that someone like this works for KAISER. Up until this point, I had been very pleased with my physicians at KAISER, but those other doctors were primarily from the Downey Orchard facility. I see primarily out of one eye so it is especially important that I have good vision from it. Shame on you Dr. Hom, have you no heart that you would carelessly sabotage my prescription!!! I do not recommend this Dr. Jill Chan Hom to anyone!
Cindy H.
Place rating: 5 Los Angeles, CA
I was going to an out of network optometrist for 20 years by choice but now contact lens exams have shot up to $ 100 – 115 with no loyalty discount whatsoever. My $ 0 co-pay trumps all. Just a one time $ 78 fitting fee and i believe $ 40 for future annual exams afterwards 99% of the staff ive come into contact with which is probably about 7 different people are very kind and more than happy to help. You dont feel like a numbered patient they have to deal with on their long day at work. Dr Wong was really chosen at random based off his availability and my schedule matching. I lucked out. Easy going and thorough exam with eagerness to answer any questions or concerns. He was very accomodating and even gave me the next open slot to come in and get my eyes dilated while i was still in the exam room. Very convenient. If youre planning on dilation, bring sunglasses and maybe a hat. Sunlight is brutal when you have cat eyes First floor contains a pretty decent selection of frames. The lady helping me was so sweet and even helped me get a 50% dicount on my frames and 20% off my year supply of contacts. Most people would keep their mouth shut and charge me extra Parking can get a little hairy but nothing major