Best shopping experience ever! Suzanna helped us, and now I’m a customer for life. :) She listens to your needs, she’s patient, and she matches you with the right product at a great price. Because of Suzanna, and her manager, I’ll be sending in all my friends and family.
Ruben H.
Place rating: 3 Issaquah, WA
Pretty good brand and quality Swiss watches, their sales approach for the watches isn’t comforting. I buy watches because I want them, not from being pressured. The main person of the watches is a Class act, don’t see him too much though. The clothing is very high quality and you will pay for it as well. 4 stars if the salesmanship can get cleaned up a bit.
Kenneth N.
Place rating: 4 Vancouver, Canada
always love their products, between them and Tumi, it is a tough call. Not all have lifetime warranties, just the higher end with the ballistic nylon. Also the tracking number too if u register online. This store is much nicer, the full Meal Deal LOL, with complete men’s clothing, cologne, watches, infamous knives and even kitchen knives. Robin and Kim pretty helpful.
Ken C.
Place rating: 2 Kirkland, WA
Love Victorinox products. This is a review on the store. They seem to all be on commission. Every time I go in the store I am approached by every employee. Even when I ask to shop on my own, they just keep coming and won’t leave you alone. I finally purchased a backpack. However the strap broke within the first 5 weeks, I wasn’t worried at the time because they constantly tell you about the lifetime warranty while in the store. So I took it back to the store and they would not exchange it on the spot because I was past the 30 day window, they wanted to send it in for repair. After arguing with the manager extensively they did exchange it on the spot, warranting a two star rating, however it was not easy. Save the headache and buy your Victorionox products at REI where they stand by all of their products without question.