Madrona Digital

I had them do a quote a few months, They came out to do a bid and when I wrote in to ask about the bid they wrote back they were just to be too busy to do my job… Why waste my time with a coming out for quote then? Not impressed.

First of all, I would like to state that I have never in my life written a review about anything — contractors, restaurants, amazon purchases, etc. However, dealing with Madrona has been such a long drawn out and negative experience that I want other people to be aware of what they’re getting involved with. Additionally, our friends that recommended Madrona originally said they would rescind their recommendation once their fairly simple project dragged on for months. I would find a different company if I were you.
Anyways, we moved into our home at the beginning of November 2013 and promptly set up an appointment with Madrona to update the home speaker system and additional home theater items. We thought the price was high, but they were recommended from a friend that was currently having work done by Madrona. To make a long story short, we signed the contract on 11÷22÷13 and today, 8÷22÷14, the project is still outstanding. Work started in January and the original team that came out to do the work was pleasant to work with but stated that our proposal included items that would not quite work with our set up. Therefore some items on our proposal were switched around and the project was put on hold as we waited for more supplies. This happened multiple times…
One of our main visible speakers has never had a cover on it. We were told that it was a floor sample and that as soon as our speaker came in (we were told multiple times that it was ordered for us) they would come out and install it. We are still sitting here with a floor sample speaker in our living room without a cover on it. We tried to contact John multiple times to ask where our speaker was and have been informed that he left the company. We have now been dealing with Mike B and this is turning into a hassle also. Can we just have our speaker and be finished with this please?
Additionally, our contract stated that we did not have to pay the last 10% until everything was complete, but John called repeatedly and stopped by our home requesting that we pay it because they were closing the books. I have no idea why we let ourselves be pressured by him and paid that remaining 10% — not very smart on our part.
Therefore, go with Madrona if you want to pay for a never-​ending project where you will never receive everything you were told you’d receive. This whole experience has been ridiculous.

Bryan has now joined a different company named Eastside A/​V. My comments apply to his service and I have moved them to the new business site. I have done business with him for years.

I met with Bryan Levy at Madrona Digital and came away super impressed with the work they do. They have three different set ups to showcase their audio/​visual expertise and I can’t wait to incorporate their systems into my next house. Bryan also helped me in selecting a TV for my current place. He’s a great resource!

These guys will blow your mind with the gadgets and electronics and systems they have to offer for your AV needs. Brian Levy is the man when it comes to this kind of stuff.

I would recommend Madrona to anyone looking for quality products at a reasonable price! They just finished a job for us and we are very happy with the result. We received quite a few quotes, but Madrona was the best price by thousands and they installed higher quality products than all of the other companies that we got a quote from. If you’re looking for a home theater or even just a new TV I would call Madrona.

I first met with Bryan in June of last year for the purpose of designing a «budget conscious» system. Bryan was very accomodating, attentive, and knowledgebale. He visited our home on at least three different occasions. Each time the information he provided was accurate and the best fit for the scope of the system. I never felt as if Bryan was trying to «upsale» me to components that were beyond the budget.
Despite multiple revisions to the scope of the project Bryan remained both very accessible and very patient.
Upon completion I felt that the value of the components, the home visits, the email exchanges, and phone consultations were well beyond the amount paid.
I would certainly recommend Bryan and Madrona Digital!

I have a Paradigm speaker (several years old) that was in need of repair (busted tweeter mount), and Madrona Digital was the closest Paradigm dealer for the Seattle area that I could find. Bruce at Madrona had my speaker fixed and tested in no time – within a couple business days – and it’s sounding like new.