Precision Firearms & Indoor Range

I’ve seen some pretty negative reviews about Precision on this site, but I can’t really say that I agree with them. This is the only local range at which I shoot, and I get there as often as my ammo budget allows.
The lanes themselves are clean, well kept, relatively well-​ventilated, and in most of them you can send the target downrange without it jumping and vibrating for several minutes afterward (a pet peeve). Prices are reasonable, but not amazing; expect to spend about $ 20 – if you bring your own ammo – for a couple targets. I’ve never had them set a time limit on my usage (obviously, get there before they’re about to close).
The only reason I’m not giving this range the full five stars is that several of the staff aren’t particularly friendly. They’ve never been rude to me, but there are two older guys in particular that have the jerkified air of cops. Granted, it’s not a place for horseplay, but a little more professionalism and openness (talk shop with me about firearms, help me fill in the gaps where I’m ignorant, etc.) would definitely be in order. It’s not enough to stop me from shooting there, though, not by a longshot, but I think they’d really see an increase in their margin if they took, say, a seminar in customer service.

I posted a review about 4 months ago and the review that I gave this business reflected their poor customer service and the horrible experience that I had with the manager Mark. I am extremely happy to report that by the grace of god this business is under new management and Mark no longer works there! I made a trip their today despite my better judgement to do some shooting and surprisingly had a great experience. The staff was extremely nice and pleasant to deal with. I met the new assistant manager Jason and he was extremely nice and professional. I told him about how horrible my prior experiences with Precisions were and he apologized and informed me that they are under new Management. When I left and checked out Jason apologized for the past experiences that I had and gave me a discount before thanking me for giving them another chance.
I will definitely be going back and will start shooting there again!

I have had several similar experiences with Mark he is a know it all who more often than not is not correct. He talks down to customers and thinks he is gods gift to the gun world. Its unfortunate that he is the Manager there as he is rude. Some other staff members there are rude as well but he does have a couple that have a clue on how to interact with customers and treat them right. The range it self is ok that’s why I gave them 2 stars instead of one.

Staff has always been friendly. I really like that women shoot free mon-​thurs! I’m not sure if I would buy a gun from here. They had my exact gun and were selling it for 50 more dollars than I paid. Im giving the 4 stars in regards to the shooting range.

In my 44 years, I have never had a retail employee treat me as rudely as I was treated by some guy name Mark or Mike or something at Precision Firearms. Apparently he thinks he’s a drill sergeant and paying customers are his green recruits, and it’s his job to berate them and give them menacing looks. Get over it, chief. You’re a freakin’ retail clerk, nothing more. (And at your age, that’s a pretty epic fail.) Tried to contact the owner by phone and email, they didn’t even bother getting back to me.

Some of the guys that work here are extremely friendly and helpful. There are a few that are less than desired.
We went there and waited for 45 minutes one Sunday and clearly the people we were waiting on were not rushed. When it was our turn we shot for maybe 15 minutes and they told us we had five minutes left.
Not the best, there is better out there in BR.