Bicycle Shop

I’m done.
Was in to get another flat fixed.
Unsympathetic customer service and they overinflated the tube (didn’t use a gauge) which caused the new tube to fail, this after not having it fixed when promised.

These guys are the best bike shop I’ve been to. I’ve raced and have been cycling seriously since 1985 and lived in Toronto, Vancouver, Los Angeles but this shop is the best and commuted group and know there craft and care unlike most shops, I was working in Baton Rouge last summer and I shipped my cervelo soloist only to discover a crack forming in the frame. I told them about it and they took care of me and set everything up with cervelo and when the replacement s3 arrive they set it up perfectly with my campy components. I am in Nola working now and my dérailleur hanger got bent in in shipping. I drove up and butler fixed it in a minute. They are honest, not trying to rip you off, interested in customer service and love what they do. I just with they were in LA !!

Every time I go into this store I have a bad experience. They’re a bunch of bike snobs. Very rude to customers, and overall not helpful. Today the man refused to put new handlebars on my bike because in his opinion they wouldn’t be right on the bike. I don’t care what a bike snob thinks, I just know I want new handlebars. And for $ 50 for the bars alone, I don’t want them to put new ones on anyway. I went across the street to Massey’s where the guy put new handlebars on for me for $ 20 total, and was nice about it. I love my bike with the new bars, I don’t need to be talked down to when I go into a store for some bike help. Rude.

Helpful and Kind staff. Large selection of top end bikes, as well.

I’m biased toward this shop. I used to sort of work there (maybe that story should be told but not here) but it’s been years since I did and that was under a different owner /​manager. There you go — full disclosure.
I haven’t owned a car in over 20 years. For the past 7 or 8 years I’ve been riding daily. My first good all around, hauling groceries /​laundry /​clothes for work /​gettin’ around city bike came from The Bicycle Shop.
Now, fast forward to last week. I brought my main ride, Jethro, into the shop for a major overhaul, long over due. I was expecting 3 or 4 days for the rebuild. What I wasn’t expecting was a phone call telling me Jethro’s head tube was cracked. Alas, poor Jethro!
It took less than 2 days to find an appropriate replacement frame and get it on the way to Baton Rouge. Less than a week later the frame arrived. My work and other activities kept me from getting to the shop on Tuesday but I did get in first thing Wednesday.
First thing, in this case, meant 10.30 AM. I went back to the shop at 4.15 PM for other business and to get a few pictures of the new bike being built out of the useable parts of Jethro. To my surprise the build was complete! Wow…
I can’t say enough good things about The Bicycle Shop so I won’t even try.
I will say this though, you do yourself a disservice if you don’t come to The Bicycle Shop to at least look at a bicycle. If you are fortunate, you will purchase a bicycle from them and start a long-​term relationship with some of the most knowledgeable, talented, skilled, and friendly bicycle folk you’re likely to meet.
Go to their Webpage to see what brands they carry. Take my word for it, you will be hard pressed to find a better shop.

Great selection of all levels bikes here. I bought a Specialized TT bike today here. Great customer service from entire staff. Nice store with all items one expects from any good shop. Will be a return customer indeed. Thanks folks. Well done.