I usually love stopping at Panda in Austin or San Marcos for some semi-healthy food, but, this Bastrop location is terrible! I ate for free today because last time was so bad they have us two more free meals to give them another chance. It was just as bad! Associates think it’s social hour vs work. Three of them were eating McDonalds together in the dining room while we waited for food. They were out of half of the entrees, egg rolls, and spring rolls. Finally got some chicken and it was pure mush. Ugh! If you want Panda, it’s worth the 30 mile trip to Austin or San Marcos just to avoid this place!
Anonymous U.
Place rating: 3 Austin, TX
I went through the drive-thru, keeping a mental note of Unilocaler Thuy H. who most recently left a review for this location, and to my surprise, the girls working that night weren’t rude in any way. Perhaps they have new staff members or the girls/guys aren’t always that way. As for the food, it didn’t taste as fresh as I thought it could be and the honey walnut shrimp had more of a mushy consistency to it. Not appetizing at all. I can’t say much else but I don’t plan on visiting anytime soon.
Thuy H.
Place rating: 1 Austin, TX
Management really needs to evaluate the employees at this location. Panda Express is decent Chinese fast food and convenient, but we walked out of this restaurant on a Saturday evening with our question answered as to why this location seemed vacant, comes down to rude employees. Both females working tonight acted like they could care less about how food was handled and were blatantly rude when we asked to sample the new kale dish, they rolled their eyes. When I picked my side of vegetables, all that was left was mostly carrots and when asked if a new batch was coming out, she rudely stated no, it would be 4 minutes, sighed out loud and tossed the box aside asking«why? You don’t like carrots?» I was stunned and politely said no, not that many. She mumbled something to the cashier who grabbed her head and said«oh my god!» Then they both went to the drive through window and leaned over as if to hang out. My Husband and I were appalled and instead of waiting for the veggies, left. If they treat customers like that to their face, I don’t wanna know what they do to their food.
Cindy C.
Place rating: 1 Bastrop, TX
The order taker was moving my plate upside down on the counter back and forth. When I asked her if that was going to be my plate, she told me that someone else was going to have to help me. The second girl did the exact same thing. We excused ourselves and left. Why is it always so cold on Panda Expresses?
Nicole G.
Place rating: 3 Austin, TX
Not really a big fan of this Panda Express whenever I go they never fill up my panda bowl ha it’s always half full. The food I guess taste like any other panda nothing special. I drove thru so don’t really know how good the service is.
Suzanne L.
Place rating: 2 Cedar Creek, TX
Not for sophisticated palates, but kids will eat this stuff up — if you don’t mind them being hyper for about 36 hours due to everything being coated in sugary goo.
Wes O.
Place rating: 4 Austin, TX
A surprisingly good Panda Express location. I stopped here with low expectations, but still wanting Chinese food. Panda Express now has brown rice and a very serviceable grilled teriyaki chicken. The service at this location was friendly and pleasant as well. If only they had unsweet tea and/or a decent fountain soda mix, I’d have given it a fifth star!
Jared G.
Place rating: 4 Bastrop, TX
I just like this place
Alicia S.
Place rating: 4 Austin, TX
Panda express is almost always good. I love their orange chicken most of all and when i get tired of it which is rare, they always have something to tempt me with. I normally love their chow mien but when i went to this location for the first time i found it to be lacking in taste and greasy. I really hope they fix it. Thats why i only gave them four stars. For now ive switched to ordering the steamed rice because the chow mien was so bad.