Gentle care for kids teeth was a terrible place! I took my 3 year old there for his very first visit and he was very excited… the Dental hygentist used bubble gum flavor for the cleaning but my son did not like it and that is what started to set him off so she stopped using it but the flavor was still in his mouth so he was upset, so the dental hygienist didn’t really help ease his fear instead she looked at me to do something and she threatened to put him in a secluded room and told him the dentist would have to go in there — as if the dentist was a bad person and when he was not cooperating she end up putting them in the other room and the dentist came in and right off the bat called him by the wrong name and they had to physically hold him down while he was screaming help me mommy” and continuing to use the bubble gum flavor just so they can clean his teeth! I walked out of there in tears and so upset that they traumatized child. This is a pediatric dental office they should know how to work with children and how to ease their fear instead the dentist was cold and seems like she’s never worked with children before. I’m so disappointed in this practice! Never going there again and never recommending it to anyone!
Cristina L.
Place rating: 5 South Elgin, IL
I took my three year old here. It was a week after her horrifying experience with another dentist. She was so terrified of the other dentist and they did not even try to make her feel comfortable they only made the appt. worse. This dentist and all the women that work there are amazing. They really know children and made her feel comfortable they even got her to sit on the chair without me and do X-rays without being able to see me which believe me is nothing short of a miracle. The women at the front desk even helped her feel comfortable before she went back by talking to her. I am switching my older son to this dentist also and i will recommend this place to anybody with children. I am so relieved to have found them.