Spa Serenity

My husband and i came to Spa Serenity as a late anniversary gift to each other. This was my husbands first time getting a massage and my first time it this spa. He had the Hot Stone Massage and I had the Hot Buttered Stone Massage, which I enjoyed immensely! The massage it’s self was amazing. I gave minimal direction and the masseuse did the rest. I was seeking relaxation and that’s exactly what I got. My husband was a little nervous at first but his masseuse was reassuring and friendly. He must have been comfortable, he eventually fell asleep lol
Overall the experience, service, ambiance and price were well worth it. I’d suggest Spa Serenity to friends and family and will surely return!

They did a nice job with renovation… That’s about all the positive I can say. So I had the $ 50 pedicure, sorry but not my best. I had one once here in the old building and found the couch to sit on while getting the pedicure most uncomfortable. I thought that would have changed with the update, but no, just as uncomfotable then for 30 minutes of the pedicure someone was doing something with cellophane? Wrapping something? Kid playing with the suckers in the bowl in the waiting room? Not sure but SO annoying and when I mentioned it to the quiet one doing my pedicure, she just said «oh, I hadn’t noticed» and kept working! the 2 people in front doing the wrapping spoke loud most of the time, Not spa voices! I will never go back! The only reason for this 2^nd chance was that I had a gift certificate.

While vacationing in the Dells, I wanted to treat myself to a massage but didn’t want to spend the pricey fees charged at some of the higher end spas. I opted for Spa Serenity. Contrary to another reviewer, I also had Beth and feel she did a WONDERFUL job! Being a massage therapist myself, I appreciate a firmer touch and find it more beneficial. Beth made me aware up front that she does have a firmer touch and I let her know I appreciate that but may not be able to handle it on my legs. I said I would let her know once she got there however she started with a lighter pressure on my legs and asked how it felt and it was perfect. If you prefer a «fluff n’ buff» massage as we call them in Michigan, I would be confident that Beth could do that if asked however, you’re really missing out on the therapeutic benefits of a firmer touch!
I am giving 4 stars because there were some construction/​repairs being done during my massage. I feel those types if things should be done after hours however, I don’t know what the repairs were for and it’s possible it could have been an issue that couldn’t wait. I would imagine most buildings in Baraboo are older so possibly a leak? Who knows? Without those, I would have given 5 stars easily!

Went with a group of 6 for a girls spa day. We called a few weeks prior to arrange everything. It was wonderful! We had our own room that we relaxed in, while coming and going from services. We were able to bring some food/​drinks and they were very accommodating. All of us had quality services. Staff was friendly and welcoming. Looking forward to doing this again.

It is sad how one really sour rude person can ruin what should have been a great day. Went for a day at the spa. Massage was great but had the misfortune of being scheduled with someone who did not seem to know how to do a manicure and pedicure. She did not talk more than 5 words during both a manicure and pedicure — worst manicure and pedicure ever. I do have to say that those in my group not scheduled for this person had a much better experience.

I’m giving it two stars in fairness to the staff (most of whom were pleasant and friendly) and the ambiance which was quite nice for the price. I get massages regularly back at home and was really looking forward to getting one during my vacation in the Dells. We were seated in a waiting room when the masseuse Beth came in. She gave me and my friend a form to fill out. About a minute later she came back in and asked for the form. I told her I hadn’t finished it yet and had barely filled in my information. She said that that was fine and took the form (isn’t there a place to list health issues and sign a waiver of some type?) Apparently that didn’t matter. I asked her if I could use the restroom and she told me she’d prefer to get started and go over the things she needed to and THEN she would show me to the restroom. Ummmm. Okay. I guess I can uncomfortably hold it until you’re ready. She went over what she wanted to and then i asked (again) if she could show me to the restroom. Finally I was able to relieve myself. I stepped into the waiting room to speak to my companion and Beth quite rudely told me that she was pressed for time. I almost cancelled my massage right then and there but I came with a group and would have been waiting for several hours anyway so I proceeded against my better judgement. Once the massage starter it didn’t get any better. The pressure was way too much to the point where I had to stop her twice to tell her that she was hurting me. One time, I might give you a pass. But twice??? Once the ordeal ended, not only was I not relaxed but my lower right side was sore. I spent the rest of my night trying to stretch out whatever it was she injured. My friends all had great experiences which is the only reason I’m giving any stars. Go if you must but avoid Beth at all costs!!!

My husband and I will make any excuse to spurge on massages– we are addicted. So, I booked the signature couples massage to surprise him for his birthday, and we have a lovely evening at the spa. The girls are truly masters of their craft!