Planet Dance

I needed some character tap shoes for a musical I’m in so I called the store and the owner told me she had a pair in stock and that she would hold them for me until I got there. When I arrived, the owner was very friendly to me and even gave me a discount for paying in cash which was great! They ended up being cheaper than the ones I was going to buy online which is awesome!

Terrible, terrible, terrible experience with this place! Let this be a warning to anyone looking to purchase dancewear (ballet, tap, jazz) in Bakersfield, the owner specializes in customer UN-​HAPPINESS! She is neither helpful nor courteous and her staff is equally useless. Order supplies online or go to All That Jazz instead to avoid a massive headache and a huge expense.
I made 4 trips to this location with 2 restless toddlers to purchase tap and ballet shoes. First, the OWNER tried to sell me shoes that didn’t fit my children. I could see that the shoes were tight and I told her that it appeared so. She told me that this is how they are supposed to fit. I almost bought that nonsense until my daughter told me it hurt too bad to stand wearing those shoes! Then, the woman tried to sell girl’s tap shoes to me for my son since she didn’t have any boy’s styles in stock in his size. Finally, she agreed to order a pair of boys shoes.
On my 2^nd trip there, the clerk told me the shoes were in and tried to sell me a pair of adult shoes! They had not ordered the toddler shoes. I thought this was a one-​time mistake and boy was I wrong! The 3^rd trip, the owner called me saying the shoes were in, but they had nothing in stock again when I got there. The owner insisted it was a problem with their supplier and promised to order from a different company. She did, hence, trip number 4. When I went to pick up the shoes, the price was almost double what I would have paid for the shoes that were originally going to be ordered!
To top it all off, the owner is rude. She is overpriced to begin with, but with offer you a «discount» if you pay with cash. I found out after the fact that I could have just purchased this stuff cheaper by making a trip downtown, no discount needed!