Killian Pest Control

Service was reasonable. My complaint is based on billing. I was unaware that my account was past due so I was put into collections — without a phone call, email, or letter. I could have easily have paid the bill but forgot. If you choose to be serviced by Killian be sure you tape a check to your door otherwise making payments can be difficult.

This is my last month in a contract with this company and I am glad. Although Janet was very nice and helpful, she completely ignored my complaint. My renter’s still complain of bugs so I’ll have to look for a new pest contrl.

UPDATE: We have continued using Killian through a move across town and continue to be impressed by their customer service and quick response. In our new home, despite being sprayed by Banks prior to us moving in, had major bug problems (ants, spiders, roaches) when we moved in. Killian came and did their regular service, however we were still having tiny black ants taking over our kitchen.
Killian gave us no complaints and came back out two additional times (upping the treatment each time) until the ants were 100% eradicated. Even after that, they called us to ensure we weren’t having any issues. They didn’t charge us anything extra for the extra visits and work and still maintained our regularly scheduled every other month service.
The owners are very sweet, and extremely helpful as are the service men we have encountered. If you are looking for a pest control company, I absolutely suggest giving Killian a try. We have now had them for over a couple years and continue to be impressed!

We had a massive ant problem in our new house. We called killian pest control, the came out quick! The service was amazing, very informative and polite. We have found our new pest control company.

Our guy, Jose arrived without notice, not a biggie, but he arrived within the 30 minute window that was stated. He stated that the first time around they only clean cobwebs and spray a little. Our home was vacant for 4 months before we moved in and little critters found their way! I have noticed cockroaches still around. The house and will be calling them to spray a little more, I don’t want Any critters in my house anymore!
Jose was nice, but not thorough enough for my liking. Because of that, I’d give a 3.5 overall.

These guys are great. Fantastic customer service, honesty from the personnel, and realistic with pricing and options. If you’ve got a problem with insects (our problem was with termites) in the Bakersfield area, I recommend Killian’s whole-​heartedly.

We have used Killian Pest control for multiple years and recommended them to friends and clients. Customer service is the key and they have it.