Bill Jarrett Ford & Mercury

Janine in the service department is a rock star! Excellent customer service! Always willing to go above and beyond

Best buying experience ever!
My fiancé and I had been looking for a new Mustang convertible, and it was becoming seemingly impossible. Every dealer we had contacted in the area either did not have what we were looking for, or were on the verge of receiving what we were looking for, but selling it before the vehicles actually arrived. Then we found Bill Jarrett. We saw the car we wanted on their website, so we immediately emailed asking about the vehicle. Josh was very quick to respond, ensuring that he did have the vehicle, and offered a price that almost seemed too good to be true.
We drove the three hours to the dealer, and a few hours later drove home in our brand new convertible. My fiancé and I were both shocked about how easy and enjoyable the whole experience was. Many other dealers in our area had become very pushy, calling and texting nonstop with information that did not help us, some of them even yelling at us. It was the complete opposite at Bill Jarrett. It was very laid back, friendly, and not pushy at all. And, there was not too much price haggling since they already came in way lower than competitors.
We worked with Josh (sales consultant), Eddie (manager), and Dennis (finance). Everyone was nice… from the lady at the front desk to the finance guy. Everyone had a smile on their face and seemed so happy to help, even though they ended up staying a little later than their scheduled shifts to do so. They even recommended a cute little place for us to eat after we made our purchase.
All in all, it was a very long day with six hours driving back and forth, but worth it in the long run! We would definitely recommend Bill Jarrett to anyone. I’m sure we will be going back when it is time to trade in :)
Thanks, Bill Jarrett team!

This is a straight up no hassle dealer and worth the 2hr drive i took. Nothing fancy here, but a great place to buy a car. I browsed their used inventory online and found a great deal for a used F150. When I called, I asked for the to the point truth on the vehicle. In minutes they told me the carfax, all other info, and gave me an out the door price that was extremely great and matched what I saw online. When I arrived the car was waiting for me out front to test drive. You can test drive without a dealer in the car which is a plus. All was good and the same price they gave me on the phone is what I paid. They even made a few minor fixes and sent me home with gas! No dealer fees. No scams. This is how car buying should be and I will definitely be coming here again. Dealers like this are rare in the central florida area.

I had been looking at a car for a couple of months, but nothing was fitting my needs. I worked with one dealership near my area, and thought I was getting a good deal until we got to the end. Suddenly there were fees galore.
When I emailed Bill Jarrett for information on my Fiesta, I was given all the information I needed to make an informed decision. I was given the complete cost of the car early on in the email string. I was not pressured to buy the car, which is a major plus for me. After a day of emailing back and forth, I decided to make the 90 minutes drive down.
The dealership is your average car place. Nothing fancy, but not dirty. My car was parked out front waiting for me when I arrived. My sales person immediately gave me the keys, and we drove off for my test drive. The car was everything the business portrayed it to be. Without having to negotiate, I was given an awesome interest rate to finance, and with a LITTLE bit of selling, I was talked into the purchasing the extended warranty. (I wanted this, but didn’t want to spend the money. After some hemming and hawwing, I was offered a better deal.)
Overall the process was very smooth, and I have no regrets. I would absolutely make this trip again.