uDropiFix

Never, ever again. Not only was the repair, and the attempted re-​repair, awful, but the service was poor.
The repair simply performs horribly. I had the screen replaced on my Galaxy S5, and found that after, it barely worked. sometimes random characters would show up, and then I could not do anything that involved pressing or dragging. I went back for a re-​do, and they replaced my screen again. Now the problems happen less, but still the same issues. I have to press down on my screen really hard to make contact. On top of it, the «glass» does not appear to be the same quality of the original. When I press it I can see what looks like polarization.
The service was MISERABLE. When I called about the first failed repair, I was told I could come in at any time the technician was available, however, I would not be prioritized and would have to wait behind all the other repairs. When I came in, I happened to not have my receipt. The clerk told me I would have to go get it. I reminded her that she had recorded my repair in a book, and asked if she could locate it that way. She did, but only after very curtly replying, «I guess so.» I’d expect her to know her own shop better.
On top of it all, the agent I spoke to on the phone told me this i not an authorized repair shop for my carrier. Hence, I probably voided my warranty with the repair. I would have been better paying $ 40 more to pay my deductible and get a refurbished phone.

Such a scam! This place doesnt even deserve 1 star. I went to fix my phone on Monday, the screen they gave me was defected. So I went there again on Tuesday, they replaced it with another screen, that was defected again. They say all their part is defected and told me to come back on Wednesday. On Tuesday the screen crack while in my pocket, without me doing anything. I came back on Wednesday, they say they cant replace it for me because the screen has 2 short crack on it. They want me to pay 97 more dollars along with the 108 dollars I already paid. Worse service and experience ever. Would not recommend it for anyone.

great price and offers 30 day window of satisfaction. i went back to ask about a glitch and they fixed it… like new!

Took my Galaxy Note 4 for a glass replacement (digitizer was fine so it was only the glass that needed to be replaced) which came out to about $ 92. Solid deal. I’ve replaced the glass on my phones before and the part itself can be around $ 15 – 20. The theoretical $ 70 in labor to have someone else do it in an hour or so is worth it.
Only reason why this isn’t 5 stars: (1) Obviously, I have no phone and my office phone is seldom near me. I gave my e-​mail address so they could notify me when it was ready. No e-​mail. I had to call to find out it was ready. (2) When I got my phone back, the wallpaper was changed. Not a big deal but I did have to ask myself why they would even do it. Seems odd.
If you need your screen repaired, I’d give them a try. I’m sure they’d get 5 stars from every customer if they were just a bit more proactive in their service and made the customer feel more comfortable with their personal information.

Unfortunately, I have to change my rating from five stars to one star because after only 12 days of use, my phone screen broke WHILE IN MY PURSE. Let me preface this by saying that my purse did not get dropped or anything out of the ordinary like that. I was just doing normal, everyday shopping and when I reached in and pulled out my phone, lo and behold, the screen was busted. Maybe it got knocked into my keys, maybe my purse bumped the side of the grocery cart, I don’t know, but I consider having my phone stashed inside my purse a safe place to keep it. I don’t know, though, that’s just me.
Well, I went back to the store assuming that since their warranty is «against normal wear and tear,» I would be able to get it replaced with no charge. BUT NO, that was not the case.
First, when I asked if they use OEM (Apple) products I was told yes, but further questions revealed that the screen is an aftermarket product. I’m not against aftermarket products, but there is a wide range of quality in aftermarket products and uDropiFix apparently uses low quality glass screens as their replacements.
Second, when I asked if they would replace it under the 30 day warranty, I was basically accused of lying and told that, no, it wasn’t covered and they wouldn’t replace it.
So, I am left with a broken screen, AGAIN, for who knows how long and out $ 80 to boot. Awesome.
Moral of the story: don’t break your original glass screen. BUT if you do, and you go to uDropiFix to get it replaced, make sure you get an industrial strength screen protector because the glass they will replace it with is inferior and if it breaks even with «normal wear and tear» they WILL NOT HONOR the 30 day warranty. The end.

Friendly and no nonsense. They replaced the lcd screen on my Nexus 5 for a fair price and in under an hour. Every other place I called in Austin either didn’t have the screen in stock or gave me the run around that they would have it in stock «soon»

I dropped it (twice) and they fixed it! They did a great job — super fast and my phone is good as new! Im a very happy and satisfied customer.
I would highly recommend udropifix.
And they’re open on Sunday — SCORE!

Fantastic service. Reasonably priced. Needed a usb port replaced on my phone. Called around. This was the cheapest I found, where they said they could do it same day. They were the only ones who tried troubleshooting over the phone before giving me a price too. Dropped the phone off, ran some errands, phone was ready when they said it would be. Also was able to use a Unilocal coupon to get $ 5 off. What’s not to like?

uDropiFix was the only repair shop in Austin I could find with Nexus 5 screens in stock. They were able to quickly fix the screen and it looks great.

Great service… my phone is like brand
was ready when they said it would be. The girl working there is very nice and very helpful… I recommend this place for any phone repair… fairly priced. .overall I’m very happy. will be going back if I ever need my phone fixed again.

Friendly, fairly priced, and very quick. They replaced my iphone 4s screen while I waited. The wait was less than 30 min and I was entertained by a copy of Car and Driver and the cheesy but cute vampire TV show playing in the corner. Check out this great little shop!

The best phone store ever fast service good quality I recommended to everyone. they have a huge selection in phones and accessories

I dropped my phone and completely shattered the screen. I am glad I came here! The screen fix was fast and my phone is as good as new. :D

This was the second time I had to being my phone here (cracked screen first) and this time a broken power button, and the repair time was quick as usual. My phone works just like when I first got it. Would recommend to anyone that needs a phone fixed.

I went here today with my Galaxy Note 3. I had dropped it and cracked the glass. Others would only replace the glass and OLED screen as a unit for around $ 250. Udropifix got the glass separated and charged me half of that. He even said if I have any issues with dust in the future to just bring it in again. Awesome service, quick (2 hours with someone in front of me), and good follow up. Hopefully I won’t need them again, but if I do it was well worth the drive across town — even during SXSW traffic.