Short Stop

I really wanted to like Short Stop, but I’ve had two bad experiences.
First, I do not think their food is that good, and I don’t think that it is that cheap. A #1 combo (burger, fries and drink) was about $ 6.40. Chick fil A and P Terry’s are both cheaper and waaaay better. My fries tasted like they were fried in old grease.
Second, the wait is long. I might be willing to sacrifice price and quality for speed, but hasn’t worked out that way.
Finally, the customer service was lacking. My soda was mostly ice. The soda was gone in a few sips. It was my splurge on an occasional soda, so I was very disappointed. I was driving back by after having lunch with my kids, so I stopped by to see about getting a refill. They wanted to charge me. When I told them about all of the ice, they argued their company policy about how much ice to include. Really?! If a customer cares enough to come back by, don’t argue with them about something that costs you pennies!

Worst customer service is have had in years.
The items on my order, 1 never got to me, 2 were completely wrong which is difficult for a burger joint.
Went back to get my missing burger when my coworkers told me theirs were wrong.
Accused me of lying and wanted to charge me for everything again including the burger the employee admitted I never received.
I work customer service and I know you have guidelines to follow. The employee REMEMBERED me and said she forgot to give it to me.
One order was supposed to have no mayo and got extra. The other had a bunch that was soggy and falling apart in chunks.
Mistakes happen but in the service industry it’s how your management team handles it that is important.
I will never go back to this location after being harassed and talked to like a child by a teenage manager who does not value their customers in the least

As an «order from your car» establishment they offer a decent burger.
Fries were a little on the salty side but the burger was darn good.
Overall if your caught on the road and are willing to risk a mustard stained shirt by eating in your car, it’s worth the Short Stop. PUN intended

Love short stop. I went and got a #1, got home, half way done I find a hair in my burger. So gross! I called just to let them know and the response I got was «I don’t have any hair» «we will make another one» I don’t think any one wants to go and get another burger after that. Such a bad experience

I love the speedy service and food here! Yeah, it’s fast food, but I always get the #8 Chicken Slammer Meal with a Coke and an EXTRA Apple Pie. The BEST Apple Pies anywhere. Whataburger’s pies are horrible compared to the deliciousness of Short Stop’s pies! :)

I would not advise going to this particular location, I recently stopped by for a quick bite, only to not be greeted and waited about 3 minutes only for someone to ask me to please hold. I stated that I would like fresh fries and I would not mind waiting. I also stated for easy mayo on my double meat burger. I sit down to eat my burger only to find that there was so much mayo it was seeping out of the sides of the burger as I went to scrape off the excess I see dried old meat. Needless to say the fries were limp and not appetizing. Instead of eating lunch I am writing a review only because I called to have no response. Thank you short stop for wasting my time and money.

Best Fast Food:
Burger
Fries
Slush
Apple Pie
Hands down! Loved Short Stop since I was a kid. And CHEAP.
Drive thru only.
Better then McD’s, Carl’s Jr, Freddie’s, Sonic, Whataburger, Dairy Queen & many more!
I’ve never had a bad meal here! Always hot!

Compared to the Short Stop location a couple miles up 183 at the Spicewood Springs intersection (which I rated as 3-​stars), this one gets the bump because the burgers are flame-​broiled vs. cooked on a flat-​top.
If you like «red soda», there is both «Fanta Strawberry» and «Red Flash» (a «Big Red» substitute) which I appreciate. And the slushes are ALMOST as good as Sonic. Best days to come are Wednesday and Saturday for the burger special, or Friday for the fish special. But really, it’s a cheap meal no matter what you get or when you get it.
And they now take credit cards (they didn’t used to, right?)
I wish In-​n-​Out had their fries…
I wish Short Stop used Heinz Ketchup. Hunts sucks.
3.92 stars.
PS The «menu» assigned to this location is quite hilarious. I don’t believe they make 18 styles of omelets in this tiny burger shack in a parking lot’
:

Long time fans of Short Stop burgers — always hot and fresh, really good burgers and fries, at reasonable price!
I decided today to try the catfish special (6 pieces of fish, 4 hush puppies, fries, tartar sauce and lemon wedge), and is SOOO good, can’t believe waited this long to try! We’ve never had a negative experience with staff, and orders always accurate. And when I ask for lemon/​lime with my ice tea, they always give several slices and with a smile. Love this place!

Had the opportunity to wait 10 minutes for our order on the evening of October 7^th, and we were the only customer the whole time — with 4 people working inside the restaurant just talking to each other. When we got home, discovered that we were short a couple of items. Anyone thinking of going to this short stop, I’d suggest going someplace else.

Short stop has the most amazing fries and burger. I like in n out alot and people compare it to short stop but short stop has great catfish friday and the bacon cheese burger is really savory and good. The fries come in small amounts so i always order extra but they’re very good :)

4 Stars for the food.
1 Star for Bön Qui Qui’s bigger twin!
«Girl don’t interrupt me! I know what you’re going to order!»
The young woman with the long dark ponytail on June 25, 2014 @ 15:20 on register 2… RUDE!
If you would have let me finish my order it would have been prepared correctly.
Piece of advice… LET A PERSON FINISH SPEAKING.
No excuse for poor customer service. If you don’t like interacting with people get job as a dog groomer expressing anal glands!

Austinite and always been family and friends favorite fast food burger n fries. Always steaming hot n fresh. Best in Austin! If you are visiting or just moved here, stay local.

If you like greasy burgers, this is definitely an option. Fairly inexpensive and definitely quick. More than adequate in a pinch, especially if you’re northbound on 183.

The food is cheap and good, and the male employees are nice. But I’m convinced if you’re a female and want to work there, the first requirement must require them to be rude and snotty! Beyond tired of their rude attitudes.

The quality of the burgers seem to vary a lot at every visit. Sometimes terrific, sometimes kind of dry meat or overly sloppy dressing. Still, very convenient if it’s on the way somewhere. And there’s a drive-​through window on both sides of the tiny building!
The some sort of spicy chicken sandwich is also very good. But I wouldn’t advise getting the combo with the chili dog and the apple pie.

Neat little place that is usually overlooked! Super small drive thru only but always yummy! I almost always get the number 8, chicken tender sandwich, cheese, gravy, jalapeños, on a bun, fries, drink, and pie 5 $ say what? That’s right… And the food is great! Next time your driving by and you see that red short stop sign, stop by and try and!
P.s don’t get the tea though

Can I give this place negative stars? Seriously. Both mine and my husbands burgers were ICE COLD! Not just kinda cool, or not hot, but actually COLD. How does this happen?! When we called to tell them we were told to give our name and bring back the receipt and they’d give us 2 free burgers. Um, no! It’s absolutely disgusting and we will not be back.
The only reason I’m giving this place any star is bc, as usual, the fries are good.

Great burgers, cold refreshments, quick service, and the fries are never burnt.
Everytime I stop in for a quick lunch they are extremely nice and always smiling.
Thanks again Guy!

Pretty good for the price.
Stopped here around 10:45pm on my way home and got a cheeseburger combo meal for under $ 5 (Saturday special, apparently).
Burger was good and fresh, as were the fries. Fries are on the skinnier side for my tastes, but still tasty.
Nothing groundbreaking, but again, good for the price.