Same Day Passports & Visa Expedite Services

We needed to fly out of the country on short notice only to notice my passport had expired. We went to Same Day Passports on a Saturday morning and were absolutely promised my passport would be processed on Monday and back by Tuesday at 10AM. We booked all of our flights out for Tuesday afternoon. When we arrived Tuesday at 10 AM, NO PASSPORT. I was told that the girl that gladly took my $ 245 for the expedited service was confused on what day it was when she did all the paperwork. The passport would not be available until Wednesday after 10AM. This was completely unacceptable. All of our airline reservations had to be rescheduled as well as hotel and shuttle arrangements. It was a nightmare and horribly stressful. To their credit, same Day Passports apologized and gave me a full refund but the damage was done!

After having a horrible experience at the post office on Braker. (So rude and understaffed) I was pleasantly surprised to find this place and meet wonderful Jerica! Great customer service, kind, attentive, and wonderful personality. We were in and out in 20 minutes.
I highly recommend same day passport for all your passport needs.

These folks saved my trip! Kori explained the options carefully and figured out a perfect solution to get me my passport in time to travel. (In this case, they used the «bus back» option from Houston — this method really worked!). Kori remained in communication and made sure everything went as planned. I am very grateful to Same Day Passports — they really came through for me when I needed a quick solution.

Would leave zero stars if I could. This was the worst customer service I’ve ever recieved. Do yourself a favor and use some one else. Terrible people, zero accountability. Thieves.

Ebony (spelling, i know, i’m sory) could not have been more helpful. I even got my new passport earlier than expected WOO! Thank you so much

TERRIBLE SERVICE! This is a delivery service, not a passport expediter. They will not provide the service that they claim as their business. After waiting 4 weeks, not the agreed on 1 – 2 weeks, that I paid for, and hearing from «Same day» that they don’t know when I would be getting my passport. I had to take care of everything myself! You are better off taking this to the PO yourself. Much quicker response. No refund even though I did their job for them…