Jared

I took a beloved family ring in to be resized… I was so nervous about the resizing and the experience in general. The service was past my expectations… not only were they courteous and understanding, but had the work done the same day. I know that will not always be possible but I will not go anywhere else for my jewelry needs… they are the BEST!

My fiancé did a outstanding job on picking the one!
He spent hours there & Caitlyn was wonderful& patient with him.
I came back a couple weeks later to get it appraised & once again outstanding customer service.
Great certified diamond! It shines so bright 6 months later!

AWESOME service … The guy that helped me was flawless n built so much rapport !!! I’ll be back for sure !!

When my fiancé and I were looking for engagement rings we had been to a few different stores including Kay. All the other stores have already made band /​ring combinations that you try on. Jared first takes you into a consult room to figure out what it is that your looking for: diamond cut, band, price, etc. They explained to us everything in detail about diamonds and each particular diamond or band that I tried on.
First I picked the band I liked, then the diamond! So the band and diamonds are not already set, so you can pick every detail to your ring.
We had a two and three year old and they worked with us so well! And they have a kids room! Ladies were very personable! I had to get my ring resized and got it back within 2 hours!
Also when we went back in two months later they still remembered my fiancé and I, without the kids! HIGHLY recommend this place! Great people, very knowledgable, very informative!

Staff was friendly and selection was nice but honestly I think they were overpriced and over staffed

Stephanie, Joseph, and Mike were exceptional to work with. They each took their time and genuinely cared about our purchase. Stephanie was extremely patient! The kids play area also made all the difference for our little one!

First i came here for a piece of jewelry for my wife before we were married, i brought her with me and we looked around for a necklace, but she wasn’t in love with anything in the store. She finally found an infinity bracelet she loved so we purchased that piece. good price range (around 250 $) We were helped this time by a sales associate names Shawn who was spectacular at customer service.
Then, i wanted something so we went in the next month and i purchased a watch. they had pricey pieces and some cheaper ones. i went for a manageable piece since i always lose my good stuff. (around 400 $) at that time my wife wanted to purchase the watch for me. They offered us a store credit card since my wife is always interested in building her credit. we filled out a small form and cosigned for a credit account with the store and charged the watch to it. it’s been an easy payment process, we’ve taken care of it all on their online website.
a month or so later we went back into Jared since both purchases were so easy, to find my wedding ring. i had looked at their online website and found a tungsten ring i wanted that they had in stock at this location. we went in to pick it out and were actually surprised at the large selection of tungsten rings they had in store to choose from. again, we purchased my wedding ring from there and added it to the credit card for easy monthly payments. have not had a problem at all.
a while after that i went to online site and bought my wife the matching infinity necklace to match her bracelet for the wedding. it came in about 7 – 10 business days in the mail. package did not say ‘steal me’ thank god.
again, after that purchase my wife and i went back and she bought 3 sets of earrings for her wedding party, they had tons of choices in store and found her matching sets for a decent price (75 $ each)
My wife has broken her bracelet a couple times since purchase and since we got the warantee on it, she has been able to take it in for free repairs for life. we liked their customer service so much we took an old piece of jewelry my wife had that was broken in to be repaired as well.
The ring my wife took in was platinum so the shop had to send it off for repairs to their airport location, which i wasn’t comfortable with but it seems to be fine so far.
We have nothing but great things to say about this location and their staff. If you’re not looking to get talked into anything and would like to be showed what you want this is the place to be.

I have to admit, I had some sort of mental block against Jared because of their «he went to Jared» commercial. (I imagine that if Jared and Kay jewelers had a baby it would like like a beast, but with more bling.)
But then a diamond fell out of my wedding band because I’m irresponsible and hadn’t gotten it checked in five years. So the Jared on William Cannon is right by my house and with two small kids, convenience trumps all else, even atrocities like carrying that terrible Pandora line, so I stopped by.
They were super nice, and they were decently priced, and super fast (I guess because they have in-​house jewelry-​fixing people). So I asked if they could size my rings while they were at it. The last time I asked someone to size them (years ago, they’ve been too big since I got engaged) this other jewelry place quoted me something twice as much! (probably because they had to mail them out, which meant insuring shipping both ways) Plus it would have taken a week. They fixed my ring, sized my engagement ring and wedding ring, and did all the other fancy stuff so they looked brand new again in like a day. I’d give them five stars if I knew that they were the best of the best, but I’m clearly too irresponsible to take care of jewelry because I lose diamonds and stuff and shouldn’t even be allowed to comparison shop so I’m not really qualified to say. But they are pretty darn good.

So, I personally loved my experience.
My sales lady, Callie was absolutely incredible. They had nothing like what I wanted for my engagement ring, so she drew it out and we made it. It’s beautiful!
Our took a little longer than initially quoted, but after I saw the finished product I was more than ok with extra time spent.
Their actual selection is pretty blah, but the creators are genius can’t wait to go back and design my future hubbys, and my matching wedding bands.

If you’re shopping for an engagement ring, you have to ask for Sarah. She’s extremely knowledgeable, patient, and an all around nice person. She’s the specialist in engagement rings here, and she helped my wife and I choose an engagement ring that was perfect for us. I initially balked at going to Jared because of its reputation as one of those cookie cutter jewelry stores. But I was really pleasantly surprised at the help we received, the price, and the selection of engagement rings.
Speaking of which, why is it traditional for the man (or proposer) to choose an engagement ring without consulting the proposee? It makes no sense to choose jewelry for someone else which will be on their finger for the rest of their life. My wife and I picked my ring out together and couldn’t be happier.
I highly recommend paying a little extra for the extended service plan, especially if you choose white gold. White gold normally changes color over time as its rhodium plating wears off, exposing a more yellow tone underneath. With the service plan, you can get the jewelry cleaned and replated for free every six months (for forever), which makes it look like NEW. It restores the white color and completely removes any scratches. The scratch-​free is my favorite part. And the fact that Jared is so ubiquitous means you can still get your jewelry maintained no matter where you are. Jared also ensures against loss of the diamond (s) if you maintain it like this every six months too. You can usually get the maintenance done same day or while you wait if you go at least two hours before closing.
If you don’t want to do this kind of maintenance on a ring, consider yellow gold or platinum instead, or you’ll need to buy a much more expensive white gold instead.
Other than Sarah, the servicepeople here have been hit or miss: sometimes extremely pleasant and helpful, and other times rude and unprofessional, and unable to correctly size my ring.

Went to this location after a bad experience at the Cedar Park Store. Better atmosphere and more positive experience at this store. Seem more professional.
The three stars come from a sizing issue. When we picked the wedding band to go with the engagement ring unknown to us or I guess the salesman the engagement ring had to be re-​sized because they nest together. So we make the trip to pick it up and they don’t fit. So we now have to make another trip down to pick the rings up.
Three stars also come from the salesmen. The first one was nice but maybe inexperienced and the second one was great,

small selection, overpriced, rude sales staff… what’s not to love?
I won’t be going back, there are plenty of local shops who are better stocked and more attentive to their customers.

We had a really good experience here for a number of reasons.
First, what girl could possibly be unhappy when husband says «load up» and ends up at a jewelry store? Not this girl.
When we first got married, I had a lovely little tear drop diamond on a plain band. Then I was preggo. like immediately, and so my fat sausage fingers made that diamond look like a Polly Pocket tear. Don’t get me wrong. I love that ring, it’s beautiful and holds all the sentimental value imagined. But being the man-​handed lady I am, I wanted something a little more visually appealing when we were financially able.
So husband went in without telling me, got finances squared away, even perused the selection with his salesman (and forgive me, I’ll update this when I get his name — husband still refers to him by name when we discuss the store at all) and had his sights set on one in particular. Then he brought me in and just let me loose.
So, being brought to a store and told «just pick something» sounds like a dream, and some women would thrive on that. But for me, I get very overwhelmed and started losing focus and seemed unable to form an opinion. The salesman was very helpful and respectful. I set my eyes on an emerald cut diamond and he set it into each setting I thought I may like so I could see all different styles.
Long story short, I ended up walking out with the exact ring my husband pointed out beforehand stating «It’ll either be this one or something very similar». Good on ya, boy.
Minus 1 star because we ate at Cheddar’s afterwards.
… and actually because I would have liked a larger in-​store variety — style wise — to choose from.
But my ring is baller and when we upgrade the diamond in December (honey, did you get that?) We’ll go right back to Jared’s.
We also had to replace husband’s ring this year from Jared which is just loverly. All good stuff.

Do NOT trust Jared with your wedding rings for service repair. When I was getting my new $ 1500.00 Jared ring sized down, they asked me if I also wanted to have my wedding rings platinum polish and deep clean. I noticed 2 days later after picking them up that one small diamond was loose. I brought my rings back a couple days later and they told me that there was 4 loose diamonds, bent metal and a chipped center stone. The manager said it was «not a Jared quality repair» and was going to have it fixed until he noticed the chipped stone. Now they won’t fix my rings. Do what is RIGHT Jared and fix my wedding rings. I am still waiting with corporate to get this wrong corrected. SO DISAPPOINTED. Please share this post and spread the word.

Not impressed! How uptight can one store be? I have been here twice and the only thing I can really say is… I am just not impressed. Overpriced, small selection, and boring staff!

The location itself is kind of hard to find but once you get there, the people are really amazing. Well the management wasn’t all that great but there was this one particular person helping us and she was awesome. I believe her name was Sarah. We got our engagement ring here and she was more than willing to help us choose what we wanted. She had great ideas along the way also and she was trying so very hard and kindly to understand what we were looking for. We ended up spending a few hours here and not once did I see her get frustrated or lose attention! After a long, rough day we had a few margaritas at Cheddar’s that’s right around the corner. Lovely.

Surprise, surprise, we walked in the glimmering palace of Jared and the salesman was practically foaming at the mouth, hoping to make a sale.
Bad news for him: my fiancé and I were only looking to get our ring sizes, which only took about a minute and was free. His face fell like the kid’s expression in Four Christmases when his dad gave him a flashlight for Christmas.
However, Jared probably made a nice commission resizing the high school ring of some guy in his 30’s.

This place is dishonest & so rude (if you plan to buy anything other than their extremely expensive diamonds). I wish I had never purchased anything from here and most definitely will not ever purchase anything from them in the future.
If you want more detail as to why I dislike the Jared Jewelers on William Cannon, go find my review for Kruger’s & you can see why I will not be giving Jared Jewelers anymore of my money or time but will now be supporting a honest, local & wonderful jeweler.
Unfortunately it’s true…“He got it at Jareds”, BUT Fortunately for us, we know we now have other options! :)
Don’t waste your money here. Trust me, it’s not worth it!

Helping a friend look for an engagement ring we made an impromptu stop here last weekend. We should have walked the other way as soon as we saw the cheese ball smile from the sales guy. We told him exactly what we were looking for and he took us everywhere except our desired location. Before we could actually look at stuff the guy was shoving credit applications in our face and when my friend said he would most likely pay cash, the sales guy lost all interest in us. It was literally like he was a robot and when we said No to the credit application his off button kicked in.
Such a waste of time!!!

My husband and I both got our wedding bands and the engagement ring from Jared. I shopped at the one in Sacramento but he shopped here as did I eventually.
My engagement ring is awesome and I love it! We got the warranty on it and whenever we get it cleaned it comes back shiny and new :) My wedding band was a different story. A service rep there gave my husband a band a bit too small for me which cut my finger, so why the 5 stars? I went back 3 months later, no warranty and they took the band back and we bought a new one with the refund they gave us.
Me and my husband both are very happy with the results. I will definately shop there again!