I go to this jack almost everyday during my lunch break and I love it, I order my food and it takes about 5 top 8 minutes but that’s when they have a lot of customers to attend of course, other then that I get my order super quick. The employees are super nice always greet me, smile and ask me «how are you». I have to Jack in the box near my house and even tho this one is like 5 minutes further I go to this one. My go to you can say all the times I have gone I’ve never had a problem they always get my order correct and the one time they did they gave me extra fries and apologized, keep it up Jack.
Ted R.
Place rating: 1 Austin, TX
Omg really 15 min in a drive through I’m stuck in between cars. One way in can’t get out ou back up cars behind u. service is so slow I just want my two things I ordered.
Baby G.
Place rating: 1 Austin, TX
Service was very bad, no one greeted us at the drive thru, than i had to repeat my order 3 times tk the lady, Finally we i go to pay i ask her if everything is in the bag she says yes. I get home my burger wasn’t made the way i asked her to and it looked like they slopped it together fries were old. I will never go to this jack in the box again. Beware people of the jack in the box.
Kate F.
Place rating: 4 Austin, TX
I’ve seen the horrible reviews for this location, but decided to come anyway since it’s close to my house. Yes, the location isn’t in a fabulous area. Every time I visit, it’s late night and the whole night crew consists of the most awesome people on the planet and the best graveyard manager ever. They are hilarious, kind, and appreciative of their good customers. They don’t tolerate when people act like idiots or are rude to staff, which is so refreshing. I hate how most companies allow their employees to get berated and abused by unreasonably anger customers. That being said, if you have an issue and are polite about it, they’ll give you some of the best customer service you will ever experience. Lack of star is only for the physical location.
Zachary W.
Place rating: 1 Austin, TX
I am not one to leave bad reviews, but this jack in the box location is absolutely worthless. At least 75% of the time, something is broken. Either their fryer, milkshake machine, or order system is down. They run out of items, and sometimes don’t even answer when you pull up. They’re supposedly a 24 hour location. To top it off, their phone number doesn’t work so you can’t even call ahead to make sure all is well. Avoid this JIB, and just go to Bill Millers next door.
Paul M.
Place rating: 1 Austin, TX
This is the worst jack in the box in the history of jack in the box. first time here and will never go back just happened to be passing by headed to a softball game. the child at the drive thru couldn’t get the order down on a number 11 with a dr pepper and asked my wife 5 times if not more what she wanted .and messed the whole order up. avoid this place
Maranda R.
Place rating: 2 Austin, TX
I can think of many other places I’d so rather eat a burger at, but when I’m craving something after a long evening I like to pick up their tacos also helps that they carry my fave Rootbeer(Barqs) nothing but the best!
Angel C.
Place rating: 1 Manor, TX
Oh. My. Gosh. I am SO mad at fast food restaurant I could scream. I can only eat TWO items on their entire menu. Ordered them yesterday and didn’t get them in the bag. Called and manager said to come back today. Today they say they are OUT of all salads!!! To top it off, I am in a lunch line of ten cars and can not get out!!! I’m beyond upset.
Gary K.
Place rating: 3 Round Rock, TX
Today at lunch I needed a quickie so my choice was Mickey D’s or Jack in the Box. So I drove thru the Jack in the Box drive thru and ordered the Jumbo Jack or the Rodney Allen Rippy burger as I call it. The burger was its standard good as were the fries and drink; it didn’t take too long to drive thru. My perception is that the Rodney Allen Rippy burger is a lot smaller than when he was advertising them. For that matter who remembers Rodney anyway? Do you think they are smaller? Would I go back? Yes, next time I need a Rippy fix? BTW: Sometimes I go to Jack in the Box and they have a great burger special of some kind then the next time I go I can’t get that burger any more, it drives me crazy. BTW2: Jack I find your commercials really funny most of the time!
Dustin S.
Place rating: 2 Austin, TX
Slow slowww service. Decent food, if u want to pull around to the front and want to wait 15 minutes for an item on the value menu.