Flashback Data

Earlier in 2015 I experienced a computer crash, and I equal that to losing everything in a fire or catastrophe. That may sound a little extreme but losing close to thirty years of photos that I had scanned and collected from my childhood to the birth of my children, I felt lost. I began the search for help, first my friend who until now has been able to fix any computer problem, but he was not able to do it this time. So I went to a local place here in El Paso and they couldn’t do it either. So they referred me to flash back data in Austin. Of course I had my reservations sending my precious memories so far away. Well Jessica and the team in Austin were there to help, she guided me through the process always answering any questions. I was unable to pay for the service right away so they sent it back until I was ready. Flash forward to January 2016 and I sent them back my hard drive. Within literally a day they were able to inform me that all my files were going to be saved. I was ecstatic! With my authorization they moved forward with the process and by the end of the week I had all my pictures and home videos back home. Thank you to all of you at flashback data, you have truly saved my memories. I would definitely recommend flashback data to anyone who needs help.

Flashback Data did and incredible job of recovering my data. I lost my hard drive and my backup drive simultaneously which contained years of personal data, vacation pictures, family information and so forth that could never have been replaced. They were able to help recover every bit of data. I highly recommend them.

They’re calm, cool and collected… exactly the opposite of how I was feeling when a critical hard drive crashed that contained almost 2 years of proprietary data from our small business. They didn’t make unreasonable promises, they delivered on what they said they would do and even got my hard drive back to me faster than I expected. We didn’t recover everything but we got about 90% which was still pretty amazing given it was a complete drive failure.

Flashback Data it’s a great company, with great employees who really care about their customers. After a total loss fire, I took all my hard drives to Flashback for recovery. I was recommended to them by another data recovery company that was closer to me, but they said that I needed to take my stuff to flashback. A competitor that so highly recommends another company, that says a lot. While we didn’t have 100% recovery, the experience I had with them was stellar. Hands down would recommend them for any type of electronic data recovery. They have their own forensic level lad in house, no question about the safety of your information while its in their hands. Every employee I came into contact with, was awesome.

Our computer hard drive crashed and lost a significant amount of data, including pictures, music, and financial files (during a back-​up no less). They were able to recover everything.

I COULDN’T THANK FLASHBACK DATA ENOUGH!!! I work in high tech, help to manage my husband’s culinary business, and completely manage/​administer all the database reports for a local animal shelter. I was beside myself when my portable backup drive stopped working! Flashback Data was able to not only diagnose within an hour or two what had gone wrong, but was able to get parts and then completely recover ALL of my data within a couple of business days. They are a lifesaver — the amount of time and effort invested in the information on that disk was beyond value, especially the animal shelter documents which would’ve taken me forever to recreate. I 100% recommend Flashback Data!!!

Flashback saved me big time! I was in the middle of writing my dissertation when my hard drive died on me and I found out I had foolishly not backed up my hard drive for 3 months. They very quickly recovered the data from my hard drive so I could get back to work. I can’t recommend this company enough.

MORE STARS IF I COULD! Eric did the recovery on my Husbands computer after I erased everything by doing a System Recovery instead of a System Restore.(Had over 21 years of business records) Eric explained things in a way we could understand. He worked very quickly to help us get back to business. (2 days is all) He kept us informed and even helped us figure out some things after getting back the hard drive. This is a reasonably priced data recovery company. NO NEED To send in your Hard drive to a internet company which may damage your hard drive or loose it. We have these guys right here in Austin that know what they are doing. They were half the price as those internet companies anyway. They are a certified white room and so much more! Feel confident in bringing your items here! After retrieving our hard drive back we took it to our guys at That Computer Store in Manchaca to reload, everything was there. I say I dodged a bullet and am now able to stay in business!!! Thanks Eric & Jessica!
Forever grateful! Jen & Michael

Flashback Data solved my data nightmare and recovered all my data from a hard drive that was clicking and not booting up. These guys are pros.
My 2-​year-​old hard drive died with some useless data on it… just my documents, pictures, and music from the last 12 years. My backup hard drive had recently died, and I had delayed in figuring out a new backup device because I’m a moron.
Western Digital’s website had a list of recommended vendors for data recovery, and Flashback Data was the only one in Austin. I submitted my information on their website and they emailed me a price range and a free diagnosis time of 24 hours or less. After I took my drive by their office, it only took them a couple hours to figure out my problem (a corrupt partition), and less than a week later, they delivered my drive with ALL of my data recovered. They even explained the problem to me, and were very nice during the whole process.
They could have charged me more… how would I know how involved the issue was? Best Buy said the drive was «mechanically faulty and not recoverable»… I’m glad I didn’t leave it with the Geek Squad.
If you need your data recovered, please go see these guys. I hope this never happens to me again, but if it does, I will use Flashback Data again.

Downloaded new drivers onto my work laptop and voilà, the blue screen of death appears! My company said send it to them and they’d repair it but would not guarantee that my personal data would be there when I got it back. I had one company try to recover it all and they were unsuccessful. Then I called Flashback on a friends recommendation. Jessica and Eric were really great to deal with and kept me in the loop throughout the very quick process. Their service was worth every penny to recover what I thought was gone forever. Thanks Flashback!

Last week I loaned my 2 Gig flashdrive to a fellow student so that she could get a design/​assignment that she had yet to begin. Well, when I got it back I noticed that she had trimmed back the protective rubber covering, I assume so that she could insert it better into her machine. N.E. ways it would no longer even activate so that i could open it up for my own future reference, it has Architecural and Mechanical Engineering templates that I use when I XREF a design into my model/​layout, and Architecural designer symbols. So I really needed the Data. I was referred to flashback data. Talk about a godsend thank you great grandfather! They have a standard 2 – 3 day completion turnaround, and if its that critical they have an emergency ²⁴⁄₇ till completion turnaround. This places rules highly in my book. I pray though that I won’t ever have to utilize thier valuable services again. But they do rule, average cost for Data extraction is $ 75.00, not halve bad.