Best tack shop in central Texas and maybe even the state! The store is very well organized and they have a great selection of anything you might need for your horsey desires. If they don’t have it, you can order through their catalog, Dover HQ will ship to the store for free and you can pick up. They have a great return policy too.
Greta M.
Place rating: 5 Austin, TX
Dover has always gone above and beyond in customer service. I had purchased a used saddle and they let me take it in to get new stirrup leathers matched to purchase. I always buy my boots and show helmets from Dover because their fittings always make me confident that an idem works. I have never been let down by dover.
Stephanie J.
Place rating: 5 Austin, TX
This is not a «pet store» it’s an equestrian playground. I am new to riding and went to Dover on my trainer’s recommendation. The service was excellent. Liberty, my salesperson was knowledgable and extremely helpful. She went over options, including price and quality, fitted items and helped me chose the things I needed as a beginner rider. I had a wonderful experience and would highly recommend Dover.
Phieu-Lo N.
Place rating: 1 Austin, TX
If I could give this store a –1 store I WOULD. The service is VERY poor. There was a lady who screamed and yelled at my face for all the wrong reasons. Yes I get it I accidentally parked because everywhere else is packed as heck so I thought they’ll be lenient since I’ll be gone for a couple of seconds but she yelled and screamed in my face acting like I’m a criminal. Just horrible. I never had someone yell and give me such attitude. Dont act like everything is such a big deal. JUSTASKMENICELYSO I CANMOVE. You made a huge mistake for yelling and cussing at me like that.
Sarah H.
Place rating: 5 Austin, TX
The service at Dover is excellent. I’m not sure how it was classified as a Pet Store on Unilocal.It’s more like a pet store for horses, rather than indoor pets. Dover also has a beautiful selection of saddles and other types of riding gear. I took my daughter there last week to pick out boots and a riding helmet to get ready for a riding camp. Because I really have no experience with horses or riding, it was refreshing that the staff took us step by step through the process. It’s just a one week camp, so they kept us near the lower end of pricing and still made sure she was fitted properly. These folks know their stuff and are clearly out to build long-term relationships with their customers. I couldn’t be more pleased and my daughter loves her new gear.