Crystal Works

I went to Crystal Works for the first time today and was amazed at how much they manage to cram into such a small space while still maintaining excellent flow and organization. High quality stones, beautiful jewelry, and I was so happy to see that they have none of those bright neon dyed stones that are getting so popular now! Crystal Works is the real deal and I can’t wait to go back

I love this place. The staff (meaning Kathleen) was knowledgeable and a sweet soul. It was a fairly busy day and the shop is very, very small. But Kathleen took the time to sit down and explain each stone I brought in with me. I liked her so much, I invited her to dinner… lol I went to Crystal Works I found the Merkaba that I was looking for and more. I also met some cool customers while there. I will be back.

Beautiful people, beautiful vibe, beautiful crystals, and beautiful knowledge! Stepping into this store is like stepping into a clear, but varied energetic room! The crystals in the store definitely create a vibe that is worth returning to, on its own! They get crystals from all over and are incredibly knowledgeable on each stone! If you get the pleasure of talking to the owner, you’ll see that she can nearly trace the lineage of each stone back to its birthplace! I’m not kidding!
They sell tumbled crystals, raw crystals, rare crystals, geodes, carved crystals, heart crystals, crystals points of all terminations, crystal wands, crystal rings, crystal jewelry, large stones, small stones, pocket stones, incense, sprays, mala beads, intention beads, and more!
**Service: ¹⁰⁄₁₀!**
The staff is always smiling, welcoming, and warming! I’ve see their interactions between repeat customers, as well as first time tourists! They make everyone feel welcome!
**Price: ⁹⁄₁₀!**
You can easily walk away paying $ 60 on a handful of stones, that’s WELL WORTH IT! However, you have to pay attention to the price stickers on some of the stones that are in the bowls. The larger, more desirable crystals will often have a larger price, and for good reason. Also, there is a super awesome bowl on the ground full of $ 1 crystals! If you know your crystals and what you’re looking for, that is a bargain! I use those crystals for crystal grids!

Has this place ever changed? It’s fantastically hippy dippy.
I stop in once in awhile for some pretty crystal earrings and to infuse myself with the scent of incense for the rest of the day. Last time, I found a great natural deodorant that actually works (Coconut Snow).
Step into Austin!

I have to say that I am really happy with finding Crystal Works since being back in Austin. They have a nice selection of crystals, but also the staff is very friendly and helpful. Udi in particular has been great in terms of her knowledge and understanding of various crystals, and I would recommend stopping by this place if you’re starting to get into any type of energy work and are looking to expand your knowledge and understanding of what different types of crystals can do for you. Thanks Udi for being so great to talk to about everything!

I usually love this place I have been going there for 3 months then today I went there and the lady asked me if I know what the color purple was because I didn’t understand what she was saying them from there the worst attitude started.
I’m saying how do you have people working in the crystal store with bad energy.
Anyway I will not be going back.

I adore Crystal Works! There are so many treasures packed into a relatively small place. The staff is made up of friendly, knowledgeable people who are there to help without hovering. They have layaway for those crystals that you can’t leave behind. Take your time on the jewelry cases and front window — so much beauty.

I have been shopping here for years. My husband bought me a beautiful peridot ring for my birthday. One month later, after wearing it a handful of times, I looked down and both stones were gone. I have many other rings I wear more often and this has never been the case.
I went in to see what my options were. It obviously came from them as there was a few of the exact rings there. She said I could exchange, no problem. I decided on the exact same ring to exchange. When it came time to exchange she asked for receipt. No mention of needing this the whole time we were looking. We did not keep receipt (he was not informed of any return/​exchange policy) because I loved it!
The employee was really rude and looked at me like I was dumb for trying to exchange a broken ring for a new one. What kind of customer service is this?!
Know that if you buy jewelry (with the exception of those small stone necklaces) they WILL NOT exchange damaged jewelry without receipt. So now I have a broken ring that I will never wear and a store that I loved that I will no longer support.
Nice work crystal works.

This is a great place to pickup crystals! I like the selection and how the shop is organized. They have a beautiful selection.
If you’re going in for crystals/​stones/​minerals I would suggest bringing a mineral guide or finding a good website on your phone. It can be overwhelming. Most of the bowls full of crystals have little cards with bullet points talking about what they’re best used for. Honestly though, I would love to see them use more consistent labeling or have a master list of what they carry and uses. I think their current method is a little remedial (is the labeling a recycled idea from Herb Bar?) and I am confident they could make it look really good and provide a little more information for people who don’t want to finger through the Crystal Bible.
I also wish the pricing would also be more consistent. Some crystals were labeled «as priced» but about half of them weren’t. I went to the counter to purchase a handful of them ($ 78 later) and one or two weren’t priced. The women at the counter discussed how to price them and one said to the other «so that one would be $ 3 I guess» and made a similar comment amour other ones as well. I’m not comfortable with pricing as «guesstimates» or using terms like «probably». It made me feel like the pricing doesn’t have a concrete system.
There aren’t too many choices for physical shops where you can buy crystals. I love that Crystal Works is here, don’t get me wrong. I do, however, wish they would step it up. They’re on par with the crystals and such at The Herb Bar — I’m just surprised they haven’t tried to differentiate their crystal presentation more. Do better! Be better!

Love this spot I feel like I move in slow motion from the second I walk on bc everything is so beautiful… stopped for 20 minutes alone looking at the amazing cards to the left immediately inside the entrance. The two girls working were more than happy to answer any questions I had contributing factor to why I give customer service a 10. Already thinking about my next visit lol.

They are a little pricey but have just about everything you can think of when needing stones for decoration or healing!

A lot of the crystals have a card that says what they do, but not all of them (but you can ask the knowledgeable employees and I think there was a chart on the wall that says what different crystals do, too). They have bracelets, necklaces, rings, earrings, etc. I wanted to get a necklace but while the individual crystals were fairly priced imo, the necklaces were too expensive so I decided to just make my own using the individual crystals. They were out of stock of, or just didn’t have a couple of the crystals I wanted but hey, they can’t have everything. The woman working there suggesting similar crystals to the ones they didn’t have. Still a great store! I got like 20 crystals and when I checked out she offered to write down the names of all of the ones I got.

Love buying crystals from Crystal Works. I’ve been there a few times and every staff member has been extremely knowledgeable and nice. Like ultra nice. I’ve never felt rushed and I’ve learned a lot from them. They’ve taken the time to answer my countless questions. The energy is positive. Love this place!

Oh goodness this place is addicting. I first found out about this place 15 years ago. That’s how long they’ve been around!
My friend got me a special candle from here for my birthday. I was instantly intrigued, and made a point to check it out myself. It’s rocks, crystals, and all things of bells.
While it might be a bit on the ‘new age’ side of things, I absolutely can say that the people here aren’t shallow or vacuous. If you have any interest in crystal’s or alternative spiritual practices (Tarot, energy work…) I recommend making a stop by here. They aren’t the biggest shop, but they pack in a ton of stuff. I find a lot of it very high quality, and the selection to be wider than one might assume. Plus they’ll carry special items I’ve never even seen before. (who knew there were so many varieties of quartz?)
I also very highly recommend their Tingsha bells. Ask the girls how to best pick one, I finally found one that clears energy and showers calm and beauty upon it’s ring.
I’ve never felt uncomfortable here, the staff and customers are usually ‘good vibing people’. I much prefer here over the much larger rock shop, (that shall not be named.) ;)

This place is rad. They have a huge selection of some gorgeous crystals, jewelry, and other minerals. Everything from the size of a dime to the size of my arm and bigger.

**Stopped by NT for a project and had a re-​dic experience. Dark place and the staff displayed questionable knowledge about their products. Basic knowledge seemed absent. Basic willingness to assist me in my search was also not present. The woman said she didn’t know what to tell me and that I would have to find what I was looking for by myself. So I took that as advice to try SOMEWHERE ELSE. **
Lucky for me I found CRYSTAL WORKS. Friendly and helpful staff. Good selection of stuff. Lower prices on smudge sticks and, how novel an idea, signage describing the properties and uses for the different stones and crystals! Nicer neighborhood as well as safer. Will be referring friends and family here too. Thanks Crystal Works!!!

While there is a very large selection of holistic uses here, there was a very strange vibe that made me uncomfortable that came not just from the location of the shop but also from the employees that were there when I came in. It seemed as if the employees themselves have imbalances that need to be addressed.
Also it was incredibly warm in there because of the display lamps. I didn’t stay long and I did not purchase anything…

Love going to this place, its ambience alone is amazing. The staff is extremely helpful and just good people. Large selection of crystals and explanations as to what they each are. I wish they had a larger selection of organic essential oils and incense, but all in all I love to get lost here ^_^

I’m not too new age-​y, but I do enjoy mineral stones, incense, and all that good stuff. Crystal Works has a huge selection, knowledgable staff, and is just plain cool. They’ve been around for a long time.
Shop local.

Oh, my tourmaline, do I love this place!
It has the best energies possible and I have learned so much by being a customer here. I will go into detail later but I had to start by writing something rad about this great store.
It is a myriad of wonderment!
To be continued…