Clinical Pathology Laboratories

Went here for some bloodworm and a UA a few weeks ago. Checked in on their (iPad I think?) out front and was immediately given a cup to go pee in. Did the deed and washed hands, then went back to sit in lobby. About 10 minutes later my time had come. It has been years since I have had a blood draw, my last experience doing so wasn’t great. This one was awesome. (Ya I know I sound like I have something wrong with me) but for real. I have hard to find veins, usually get jabbed a few times and have to suffer while they fish around searching. Not here. The lady why did it was young and knew her stuff and kept talking about 90% of the time, which helps when you’re kinda a sissy like me. Before I knew it all was over.
My insurance paid all of my ~$ 300 bill but about $ 5, got a bill for that and if you pay it online you get 20% off, pretty cool perk, especially if your bill is larger. If I have to have lab work done, i’ll be back, it was as painless as it could be.

Bad. So bad. With the exception of Ebony, the people who work at this location are 1) not great at their craft and 2) not happy to be there. I have been going 2 – 3 times a month for many months. Trust me, I waited to form an opinion – and wanted to like it because it’s close to home/​work.
Each time someone is careful, strategic, or polite (doesn’t just poke like trial and error), I record their name so I can ask for them the next time. Not surprisingly, 2 out of 3 times, that person will be gone – moved on to something better.
On to the actual blood draws – don’t bother telling them where people usually find a good vein or that you need something special for your very tiny veins (like a heat-​pack or butterfly needle). They will inevitably ignore you and exhaust their two-​poke allowance before passing you off (often with a rude remark about how it is somehow your fault) to someone else.
Also, don’t expect a proper bandage; if you are headed to work or another public place, you’ll have to carry your own because here, it’s a lump of gauze and actual masking tape all the way.
Finally, never go after 4 pm. I’ve learned this the hard way. The closer it gets to 5 (closing time), they faster they carelessly exhaust their «4-​poke policy» and tell you to come back another day or try a new lab. Worst of the worst. On those days, if you have «problematic» veins, you will leave with 4 bloody bruises because of how careless they are when they rush.
It sounds like most of their positive or neutral reviews are from people who are «easy draws.» The true test of their professionalism and skill would he how they handle the more challenging cases. In my case, they fail.

The location in the Women’s Center– Ste. 102
Pam is the best! She made me feel comfortable the entire time she drew blood. Great bedside manner!!!

So ask for Paul or Destinee… Clean, digital check in, fairly quick processing time

I had a good experience at this CPL location. Patrick was very pleasant and help break the awkwardness of getting your blood draw over a 3 hour window. Its not fancy, but I felt it was clean and efficient.

This CPL location is the place where I go to get my arms stuck 1 – 2 times a year (with a grain of salt, for the same test EVERY TIME). It ain’t fancy, but it works.
Suffering from low blood sugar from fasting and then driving across north Austin doesn’t generally make for a pleasant morning. However, I’ve never waited more than ten minutes for a needle and I usually get in and out quickly.
They haven’t had billing issues with me and I switch health insurance and address almost every time I go. The people who stick aren’t the most cordial or pleasant early in the morning, but they do their job efficiently. They tend to be pretty decent about ensuring that my bruise site is pretty minimal and then shoo me out ASAP. My blood-​drawing partners are always good people-​watching (they get you 1 – 2 to a room depending).
Pros: No parking fees (unlike my old blood lab of choice), lots of parking, quick service.
Cons: A bit like a blood-​drawing sweatshop.

Oh, CPL, how I hate and wish fire, rats, and herpes upon thee. Let me count the ways…
(1) I have to get blood work done at your lab every three months. At no time in the last nine months have you done it correctly.
(a) Twice I was told via phone, «Gee whiz, we submitted your blood for the wrong test. Whoops!»
(b) Once I was told via phone, «We collected your blood in the wrong container. Tee hee!»
(2) Each time the above happened, I was asked to come in again to repeat the blood work. The first time, I obliged, and was met with two separate bills for the same blood work, despite my second trip being YOUR FAULT. So THIS is how you pad your pockets, eh? After finally getting the billing worked out in my favor, I never went back for the other two subsequent blood tests, in fear of more bullshit billing errors. As a result…
(3) My endocrinologist got mad at ME for the lack of blood work, and it made me cry. Okay, no, I didn’t cry, but I did cast a gypsy curse upon the bovine-​brained fools who work for you.
Words to describe your lab techs, which is reason enough to fire them, seeing as how they’ve all apparently had lobotomies: Incompetent, blockheaded, cloddish, stupid, nitwitted, foolhardy, imbecilic, feebleminded, lumpish, dim, doltish, and dazed.
Now go fuck yourselves.