Ciggy Shack

Best guys you’ll ever meet. Been coming here for quite awhile. Stellar customer service, great prices. Have been a few other places in Austin and San Marcos, this is by FAR the best.

Ciggy Shack: Top 5 Reasons Why You Should Go To Ciggy Shack
5] They let you sample all the E-​Liquids
4] The people who work there are knowledgeable and helpful
3] The manager/​owner is a man of integrity and honors his word, and stands behind the products he sells
2] Super attentive and they remember your name after just one visit
1] Prices /​Huge Selection /​Rock Solid Products

I had HAD been a customer and had only been to one other vape shop. Over the last several months I found I’ve had to purchase accessories more often (feel like it’s due to inferior products) and my oil burns much more quickly .and today when I went in to discuss my concerns I was pretty much dismissed. No worries there are a zillion other places in Austin I can spend my. $

Great place!!! This is my «go-​to» vape shop. Dwaine and the staff are always willing to go the extra mile to make sure you get the right equipment for your needs. They always take time to let you try all the juices so you get something you like. Prices are very reasonable as well!

I just have to say I wish I could give this place ten stars.
I just entered the awesome world of vaping and don’t know anything about any of it.
I decided to go to the shop today and brought in my mod that a friend had given me. I had no clue what i needed to do to get it up and running and I didn’t trust my limited knowledge of electrical work to wing it. Luckily I came to the right place!!!
Right off the bat the spacious ciggy shop was super accommodating and friendly. The gentleman Daryl that was working at the moment was unbelievable. Such a friendly and genuine human I can’t emphasis that enough. He examined my mod and pretty much saved me from doing any damage to myself or my mod by noticing I had the wrong battery. Not only that, but he informed me that he could help me build my mod for a very reasonable price. I figured he would take it to the back and put it together and bring it back all done… I was wrong. He literally went through every step of the build explaining the science and technique along the way. I couldn’t absorb enough of the knowledge Daryl was bestowing upon me. I was beyond impressed by the job he did and now I’m chasing clouds with the best of them.
Man I could go on and on about how great of an experience I had at ciggy shop, but I encourage you to see for your self. If you vape or trying to get into vaping and live in south Austin, you have to come here!!!

Great place for information and to pick up some gear for vape related activities. They aren’t the cheapest you’ll find, but they are reasonable and will work with you. Knowledgeable and genuinely nice dudes. They turned me onto my favorite juice (giant cloud rat) and have no qualms telling you if something isn’t up to sniff. Would shop again.

Best customer service in all the land, excellent variety of products and services, and conveniently located next to Café Malta

These guys are amazing, they really know their stuff and they take great care of their clients. I came here for the first time over a year ago on the recommendation of a friend, and continued coming because they earned my business immediately. I was a picky liquid chooser and they were so patient, letting me try any and everything until I found something I was satisfied with. Boss Man eventually suggested Cinnamint, after letting me take the lead in what I wanted to try for a while, and I’ve been hooked on that ever since. They get to know you, what you want, what you’re looking for, and they remember. It got to where I could walk in and he was already pulling my bottle off the shelf, ringing it up, and getting the stamp ready for my frequent buyer card. I left the country for 8 months and they remembered me as soon as I came back. As a customer, you end up feeling like more than just that. I recently moved to California but, having failed to find anything that measures up to these guys in quality of product, quality of interaction, and all around quality of people, I will be ordering from them online from now on, and will definitely stop in for a chat whenever I’m in town. Try Cinnamint, you won’t regret it!!!

Very helpful and knowledgeable staff! Daryll was amazing. My huband and I began vaping about 8 months ago in an attempt to stop smoking but have not been successful. After spending time with Daryll, we found out that being educated and knowing the different types of vaporizers will move us forward in a more positive way! Now that we have a system built to how we need it, after just 5 days, my husband has drastically decreased his cigarette usage & I am cigarette free!
Thanks so much

Eh. In short. This place sucks. I’ve been here dozens of times and the fedora lover behind the counter barely says hi and treats me like he’s never seen me before. Everything’s overpriced and the owner/​employees are unwilling to exchange or refund defective products. I would steer clear of this place.

When I first went to Ciggy Shack for my quit smoking needs at the end 2013, this place would’ve gotten all five stars from me. The guys there were extremely helpful, patient, and gave me the best starter kit that was right for me. A few months after, I went back to upgrade my battery and my tank and that experience still would’ve gotten five stars. They listened to what I wanted, and gave me the best products for me.
However, I’ve been stewing over writing this review for several days now on my most recent experience with the shop. I hate to give «bad» reviews, but it’s been seriously irking me all weekend, so here goes:
I’ve been noticing lately that I only seem to get one day out of every new wick I put into my tank, before it tastes off and isn’t as strong. I’ve also been experiencing some leaking into the mouthpiece (sounds odd, I know) so I stopped in to see what was going on, maybe something was broken in the tank itself? I explained my issues to the guy behind the counter and the only explanation I got was, «It happens».
So I went on to say that it was becoming a major hassle for me to change out the wicks every other day and his response? «Still cheaper than smoking.» But at this point, it’s easier to smoke a real cigarette than to vape. Then he told me that he goes through at least a wick a day (on a tank that’s about three times the size of mine) and tried to sell me on the tank that he uses.
I like the set up I have because the battery general lasts me all day, depending on what I’m doing, the tank is big enough that I only need to fill it about once per day, but the whole thing is small enough to sit in my back pocket. That’s what I like about it and I’m not interested in upgrading to an even larger tank, and that’s what I told him. He then asked me if I wanted to buy more wicks, I said no, I want a device that I don’t have to change it every other day because when I first started vaping, I could get at least a week out of my wicks before they needed to be changed and he said, «Maybe that’s not the tank for you.» Well, this is the same guy that sold me the tank months ago saying it was perfect for what I wanted. It holds 3ml and these days I can only fill it with 2.0ml, without it leaking everywhere, so it’s pretty much a waste of a tank to me.
I left with no solutions, no answers, and only being told I should upgrade to a bigger tank that I don’t want. I understand they are sales people, trying to sell a product and maintain a business, but I feel like this guy just gave me all of the wrong answers for every single thing I said. Speaking as a previous manager for a restaurant, the first thing you should do when someone complains is give them an apology, it’s just good customer service. Overall, when I bought my starter kit, from the same guy mind you, he was very pleasant and helpful. This trip he seemed irritated with me, annoyed, and kind of rude about everything.
I probably won’t be returning to Ciggy Shack. More than likely, I’m going to end up buying a completely different set up from somewhere else in town. They still get three stars for their variety of juices and letting you sample them in stores, but otherwise, customer service here has gone seriously downhill.

Love this place! The owner or manager (don’t know his title but he must be one or the other or both) is wonderful and remembers me when I come in. He was very attentive the one time that I had a complaint. I have really enjoyed being able to go in and try stuff, vs having it come in the mail. And my favorite thing in the world in the «RY4» — best juice ever. Hooked.

These guys know there stuff and are very helpful. They set me up with a starter kit and I was soon returning to get a bigger and better setup. The juice they sell is top notch I cant even go to other shops for juice anymore they don’t taste the same. Five stars from me.

This is a great place to shop for e-​cigarettes. They took time to explain things to me to make sure that I would be successful with my e-​cigarette. When I felt like I was asking them questions they said don’t worry were here to help. I was smoking 1 ½ packs of cigarettes a day now I’m down to zero within three weeks thanks guys. I would recommend these guys to anyone

Good folks, good products (from beginner to pro vapers) and great selection of vape juice. You can try them too so thats a good thing.
Their ejuice prices are on the high side though… i think its almost double what allaboutvapor charges ($ 15 vs $ 30 for 30ml).
Overall, this is my go to store in the south side…

I wasn’t impressed at all and left with $ 50 worth of junk (2 e-​liquids and a clearomizer). The e-​liquid is at best 1 out of 10 stars. They tried WAY too hard up selling me and making fun of what I was vaping. You can find MUCH MUCH better online… trust me.
The only good thing I will say is that they will let you try the e-​liquids before you buy, but again, the e-​liquids really do suck.

So,
I moved to Austin about 5.5 months ago.
I don’t live very far from the Ciggy Shack and I only recently (within the past 3 months) started vaping.
I was prompted by a few friends to check out the Ciggy Shack, where both Quality and Affordability were highlighted therein.
Yesterday, I finally quit vaping the small e-​cigs found at Pharmacies and gas stations, and bought a tank type e-cig…first off, let me just say that, jesus aged christ! Go tank or go home!
So, I get to the Ciggy Shack today, having no clue of what to expect. To my surprise, they let you sample the juices before buying… that’s a huge plus.
I ended up sampling the Classic Tobacco (nice), Beetlejuice (nice, also) and a few others, until I zoned in on one that hit my taste buds in orgasmic succulence. (okay…maybe that’s going overboard)…
But, I digress… the juice I chose to buy today was, Blueberry Cotton Candy (24mg)…great throat hit, great taste… lasting smell (which incidentally, doubles up as a nice car scent freshener after I exhale).
The customer service at the Ciggy Shack was very good. The staff (2 guys at the time) were very attentive and well versed in the knowledge of everything e-​cig.
This is my new go to shop for everything e-​cig related. Not only is the staff on their A game, but they’re products speak for themselves; and, together… those two factors cannot, and WILL NOT be ignored.
Just read all the other great reviews given to this shop.
Thanks a lot, Ciggy Shack!
Oh, and try the Blueberry Cotton Candy!

Well, all good things must come to end and since i’d given up tobacco quite awhile back because of obvious health risks and just plain stinkiness, I thought I’d probably have no need to go back to the Ciggy Shack.
Luckily for Ciggy Shack they’re always thinking of ways to get around the high price of national brand cigarettes and I’ve been trying the newest one out. I recently purchased one of their eGo electronic cigarettes. These things are «da bomb.» Its not like one of those cheap ones you can buy around town. This is the real deal. It has a custom battery called the VMOD and I can control the voltage and monitor its life on the LED screen. These aren’t just for looks either, these pack a wallop if you need a fix. I don’t really need it, so the best part is they make everything smell good.
They’ve got a bunch of e-​liquid selections called VG e-​liquid in so many flavors you can’t imagine, so you can choose what your smoking and the service is as always spectacular. Duane and Ciggy Shack are as good as it gets. Totally Austin local, totally awesome South Austin business.

Welcome to SMOKER’S PARADISE! PRAISE JAYSUS!
I walked into the Ciggy Shack and thought I’d died and done gone to heaven! I’ve probably tried to quit smoking over 100 times in the past 25 years plus. But when I walked into this place I felt good about sticking with my bad habit! :)
If you are not a smoker then you just can’t understand the peace of mind smoking gives a person. I’ve yet to find any food, drink, book, song, movie, person (heck even my kids) that can comfort me the way a good smoke does. LOL!
Ciggy shack takes that peace of mind and adds little fun. I like working with my hands so rolling my own cigarettes was right up my alley.
I don’t even want to admit how many cartons of cigarettes I purchased on my trip to the Ciggy Shack. But hey I felt like splurging on myself (after the year I’ve had) and wanted to take a nice supply home with me.

If you’re not a smoker, don’t even bother reading this one. There are lots of other reviews that suit particular vices, which for the typical Austin Unilocaler appears to be overeating and occasional alcohol abuse. Incidentally, I try not to judge others, but I am amused when I light a cigarette and get dirty looks from people firing up a badly rolled blunt.
The Ciggy Shack is a hoot. You walk in, pick your tobacco blend and «tubes,» and load one of the two huge machines that roll them into cigarettes. It takes about ten-​minutes for a «carton» of 200 cigs and will cost you around $ 35. My first thought was wondering why major cigarette corporations haven’t put these guys out of business yet, or at least buy them out. Perhaps they’re working on it.
The trick here is finding the right tobacco and «tube» combination of paper and filters that resembles whatever cigarette you want, and you pretty much have to rely on the staff for advice and expertise. Our guy Brandon made us a cigarette that was real close to our request for an American Spirit «Yellow,» using their KS Gold Tobacco and «Tube Cut Red.» I kind of like how everything has colorful names here. You can’t make individual cigarettes to sample on anymore, but you can buy a «pack» of 20 «cigs» for $ 4.87, before deciding to purchase a larger amount in «carton» form. I’m not quite sure why I’m using quotation marks around every cigarette term for this review, it just seems like the thing to do.
This place sure isn’t for everyone. But if you’re a smoker, who just happens to be hanging out one afternoon with a beautiful woman who smokes, I think you can have a somewhat different and pleasant time here at this intersection of William Cannon and Brodie — sit through a fun and cleansing $ 8 car wash at the Palms, go across the street for a little luncheon at Café Malta, and then stroll next door to make her own special pack at the Ciggy Shack. Seriously, how often do you get to do that? Okay, there are probably lots of other things you could do, and you’ll still have the rest of your life to hit every bar and restaurant in town.