Carpets By Conrad

These guys did an awesome job. My new laminate floor is the best ever, way better than carpet ever could be. The installation crew was very friendly and knew exactly what they were doing. Mike B., the sales rep, came out and gave an estimate for the job at hand and guess what — it was very accurate. I got 2 other estimates. Mike and Carpets By Conrad beat both. I looked at Home Depot and Empire, both were priced well over what I got from these guys. If I ever need this type of work done again I know who i’m calling. Thanks guys!

Very happy with the carpet selections, customer service, knowledge of the staff, and the cost. This is a great local business and we will definitely use them again.

Because of problematic issues with the concrete and LVT in our home, it took us months to settle on what to replace it with and how. Their salesman, Mark, was great in explaining all and helping us choose the right product. Our new floor tile is beautiful. Luis, the installer and his team were great – on time, professional, neat — and fast! Moved all our furniture and appliances carefully and quickly out and back in. No extra hidden costs or issues. Right on target with quote. Great experience. Would highly recommend Carpets by Conrad.

This was a good experience for us! Mark (salesperson) helped us pick out a carpet (we are clueless) and it looks so nice. They got it done in one day. They also did a great job!

We needed new carpet and were working with a tight timeline. With four kids in the house, we needed a company that would truly handle the install from start to finish and that would move the big furniture. Mike Brodlowicz helped me pick out the perfect carpet and worked with my vague descriptions of what I wanted to find the perfect match. Mike came out and measured and was patient and kind with everyone from my visiting parents, 6 year old chatterbox, preschooler and my engineering bent husband.
The install crew showed up on time and did a beautiful job. They even took apart and rebuilt the bunk beds in the kids’ rooms. They were friendly and stayed until the work was finished. They made sure to have us check each room and tell them if any furniture was not in the right spots so that it would be perfect before they left.
This was a very easy process and I can’t imagine going anywhere else in Austin for flooring!

Because we already had purchased the carpet to be installed (we have a family in the business but they are not local), it was very difficult to find someone to actually install it without purchasing product. Carpets By Conrad took the bait right away, gave us a fair price, and got the work done in the time allotted. Very friendly and hard working staff! We had carpet put in three bedrooms rooms and two closets and it looks great!

I needed help selecting carpet for my house, which I was turning into a rental. I walked into the store, a bit overwhelmed, and within 15 minutes Mark had helped me pick a couple of options to bring home and try out. The price was fair, the service was excellent, the in-​home estimate was free, and it is a local Austin business. The guys came and installed the carpet today and were so quiet, I was able to take a nap in another room without hearing them! I had a great and easy experience. I’ll definitely use them in the future for other flooring needs.

I needed a turn key company to replace the carpet in my home. That is, move the big furniture, remove old carpet, install new carpet, move the big furniture back to its place and haul away the old carpet. I also wanted a 12 month no interest financing on the balance.
I got EXACTLY what I wanted and am extremely pleased with all parts of the service. Mike Brodlowicz was the sales associate that came to my house at my convenience and explained the difference in the 3 levels of the carpet quality I requested.
Everything they said they would do was completed on time and very professionly.
I highly recommend Carpets by Conrad.

Carpets by Conrad could NOT have done a better job — extremely helpful when we were trying to pick out our carpet, and super when it was installed. No mess whatsoever and very friendly. We will definitely use them next time we get new carpet, wouldn’t think of using anyone else!

Our new carpets have been done for only five minutes. Even though I have a ton of personal affects to put back on my furniture, etc. I HAVE to write a glowing review right now. This company and its people are THAT GOOD.
We found Carpets by Conrad via our realtor long ago. So glad we held onto that piece of info. We initially went to Home Depot as we had done previously. But it was a long process, the quote cost $$$ and once all the fees were added in, it was more than we initially expected (those «***» after a number add up!). And we just weren’t impressed with the service. So we fortunately remembered the Carpets by Conrad rec, called and spoke with Mike. He was able to give us a lot of helpful info over the phone.
The next biz day, I ducked in and was helped by Mark. He asked three questions and BAM! Right away, had the exact carpet we would have wanted in hand, in a fabulous price range.
I’m someone who researches every option but I started the process right then and there with Mark– that’s how impressed I was. Only two days later, our carpet came in! They scCheduled us for a few days later, saying the installers would be there at 9:30.
What? No annoying 9 – 1 or 1 – 5 window? Wow.
Get this– the installers were actually EARLY! They called to see if it would be okay to begin a little ahead of time. Both Joe and George introduced themselves, kindly declined my offers for drinks and got started. Joe had me verify the work, cracking silly jokes and displaying a fabulous attitude along the way.
They were incredibly through with the install. They cleaned as they went. They even solved problems that were beyond their work, such as fixing a squeaky stair. Both were very friendly to our crazy dog and busy child (who now wants to be a carpet installer!).
Every piece of furniture was put back exactly where it originally was. They even worked around all our internet and wifi connections so we could stay online. Joe and George’s attention to detail and meticulous care were waaaaaaay beyond any expectations we had.
I only wish we had more stuff to do around our house– this was the most seamless experience. Normally when I’ve worked with a company to do rennovations around the house, one person in the group may be great, but the rest not so much. From start to finish, Carpets by Conrad were absolutely outstanding. They know their stuff! And I think it says a lot that all the employees have been with the company forever.
Way to go Carpets by Conrad. You’ve got lifelong customers who will sing your praises to all those we know!

Carpets by Conrad replaced my old carpet with plank vinyl and new carpet. Mike was super informative and helpful. Joe, who put in the vinyl, and Joe, who put in the carpet, and their crews were so speedy and efficient! They moved the furniture easily, cleaned up the dust and mess as they went along, and put my house back together again perfectly. I love my new floors, and would recommend their work to anyone looking to replace old flooring.

I REALLY needed carpet installed ASAP and it was almost impossible due to the Holidays (apparently carpet is on everyone’s Christmas Wishlists). I called up Carpets by Conrad, and not only were they able to install it the day after I called, I saved $ 250 from the quote that Home Depot gave me and I was able to get the same pattern.
The next day, Roberto showed up at a reasonable time and they were able to install it in a reasonable time. Also, I thought my cats had run out of the door, so they actually helped me in trying to locate them (turns out they were hiding under the mattress blanket that was in the hallway). Definitely recommend these guys as they have a great Financing option. Zero complaints, zero suggestions.

I Talked to Mike. He does a great job of educating people and being honest about carpet and tile. This is the best carpet and tile store in Texas. Go see Mike!

Tim and his crew knocked this project outttttaaaa da park!
I am remodeling a home in South Austin with plenty of quirks and nastiness going on.
Tims crew took care of tile demo, bathtub surround, all flooring and my complaining!
My floors look amazing, the entire process was streamlined and painless.
I shopped around and couldn’t find any comparable prices as well!
Give this guy a shout!

Mike and his crew installed carpet in 3 bedrooms and tile in the rest of my rental property. They also installed a decorative mosaic around the fireplace. I asked them to install the tile diagonally (rather than parallel to the walls), and they charged a little extra, but it was worth it. The guys finished the job quickly and at a reasonable price. I would use them again.

I hired this company to come out and carpet a large game room. They kept timely appointments, and stayed in good communication with me throughout the process from beginning to end. They moved a huge pool table, a piano and 2 futons without incident. The completed floor looks fabulous and I could not be happier. Thank you Mark for working with me so well and seeing this job through to completion!

Mike and his crew did a great job on our new office building. The hardwood floors look great and his crew did a great job installing them and our carpet and tile. Couldn’t have asked for more!
Will use them if I ever need floors done in my home in the future!

Very happy with my experience with them. Showed up on time, no extra charges, did a nice job and didn’t leave a mess. I would definitely recommend them.

If you are in the market for flooring, I can tell you that Carpets by Conrad delivers in every way!
This summer, my husband and I decided to update our house as a 31^st anniversary gift to one another. This project includes remodeling all the rooms on the first floor of our house, including the master bedroom, which needed new flooring. It is my pleasure to give a review to Carpets by Conrad. Because of their design, sales, and installation abilities, we are moving back into a beautiful master bedroom update through expert flooring product recommendations by their salesman, Mark, and precision installation by a professional named Jason.
In 2005, we removed the dated carpet with tile on the first floor, except for the master bedroom. At that time, we replaced the carpet with tile from Carpets by Conrad. After seven years, we enjoyed the tile floor so much, we decided to tile our master bedroom during this 2012 remodeling project. We needed to match the tile we purchased previously to get the right look, so my husband and I returned to Carpets by Conrad for help.
I was excited to learn that they still had detailed information from my previous purchase, and Mark offered a free in-​home consultation, during which ideas for the bedroom update are generated. Mark came to our house with several complimentary tile options, as well as great design knowledge, including his assessment of the rooms dimensions and other variables, which guided his recommendations and ideas.
Carpets by Conrad let me bring recommended tile samples home, and they let me keep them for a couple of weeks. I realized this summer how rare that is! They never pressured me to purchase from them or to hurry (also very rare), which helped a lot. Remodeling on a budget takes much thought and time, and research for me. Their no-​pressure, yet responsive, style of business is refreshing.
Although I truly appreciated the fact that they gave me all the time necessary to decide on the floor I wanted; however, once I made a decision, the installation was scheduled for the following week. Their installer, Jason, was professional, prompt, courteous, and skilled. He went the extra mile during the preparation phase, and he made a trip to a nearby home center to get materials to do some unexpected leveling of our floor surface. When he arrived, I still was unsure of what grout color to use, and he was very helpful with information on how to restore our original grout to look like the new grout he used in the bedroom.
Less than two weeks after I decided which options to choose, I have a beautiful new master bedroom, with a gorgeous custom-​designed tile floor which flows seamlessly with the rest of the previously-​tiled floor downstairs. Carpets by Conrad’s contributions to this remodeling project have exceeded my expectations. I paid a little more than I might have using a big box store, but the service these professionals provide reminded me of what customer service means to a customer and home-​owner. I’m glad we did not settle for less!

My wife and I are so happy with our carpet. Everyone from the sales person, to the installation crew was professional, courteous, and helpful.
Our house looks like a new place!
Don’t be fooled into the cheap installation packages from Lowe’s or Home Depot. They Nickel-​and-​dime you to Death. The $ 39 installation package from Lowe’s ended up being well over $ 1000 with all the things they tacked onto the quote, and that’s for installation only.
Carpets by Conrad ended up being cheaper, and we got much better quality carpet and service than we saw at the big box stores. We can’t recommend them enough. Thanks guys!