Bunten A/C Service

So lucky to have found my new go-​to for A/​C and heating. Larry was able to help us twice with issues with a very old 80s unit in my rental townhome. It was on its last leg in August so you can imagine the urgency. He was able to work with our tenants since we don’t live in Austin. Best thing is the response time is phenomenal. Eventually we decided it was time to replace it altogether and he got the job done the very next morning at a bargain (!) compared to other businesses around town. Thank you Larry!

Larry Susen with Bunten A/​C was referred by a friend. In the heat of the summer my A/​C was out and he happened to be in the area and came by within 15 minutes. Simple fix! Am now replacing my old A/​C with them and very happy!

I have a rental out there — I’m in Vegas and have a hard time finding quality people to do service work. So when my tenant said the ac was out, I didn’t know where to start looking for a repair guy. She said she called a place that could come the next day — ARS. Evidently they advertise a lot out there. The next day, the tech called me while he was there to say a short term fix would be $ 350 but really I needed a new unit at about $ 8k. I had to ask multiple times what was wrong with the unit. Long story short, he finally said the compressor was drawing too
many amps and needed to be replaced. I had to ask for a quote on just a compressor fix — that was $ 2k.
Not knowing what really needed to be done — I told him I would get another opinion. That’s where Unilocal comes in. I did a search and called the highest rated companies. It was hard to find places that weren’t too busy. One company said they’d be out but never showed after my tenant stayed home from work. Frustrated to say the least. But then Larry at Bunten talked to me about the issue I had and said he could ck it out the next day. He did as he said — and imagine my complete surprise when my tenant told me the unit was working and blowing cold air! He had cleaned it out and started it up. He said he didn’t think the compressor was going out — maybe the motor. But he said we’ll just wait and see how it does. It’s been a month now and my tenant is having no problems! I can’t thank Larry enough — it is truly heartwarming to know there are such reliable and honest people out there! And when that unit has another issue — Larry is the man! Thank you! Thank you!

After being handed from booked-​up business to booked-​up business this first cold morning of the winter, I talked to Larry at Bunten. He was courteous, and offered to «swing by» on the way back from another job. My equipment is all outside so he agreed to look at it and call me if he needed to get in. My work is demanding and this is a rent house where I must be conscientious about maintenance, but I really didn’t have much time to go home. Then Larry called back and said he’d not only looked at it but fixed it, didn’t need to get in the house and all was well. He didn’t know me from Adam! I’d given him no credit card number or anything, but he trusted me and did the work. Thank goodness some things about Austin have stayed the same! Needless to say I arranged to pay him quickly and that was that. I’m in love and planning a long-​term relationship with Bunten.

Our AC broke in the middle of the night in August. I called Larry first thing in the morning and he was working his magic within a few hours.
He fixed our (old) HVAC unit, and charged a reasonable rate.
We’ll definitely use him again.

Larry came out the day I called him. He made a duct repair and charged my AC up to the tip-​top. Back in business here. The cold is ON.
I’ll definitely use Bunten again. I just found «my AC guy».

We had a motor in the blower start making noise. Larry came out the same day he was called, quickly diagnosed the problem and left to order the part. He called back later as the part was not in stock in town and we set a time tor him to come back out after the part would arrive. He called the morning of the day we agreed to make sure that the time we discussed would still work. He came out and quickly installed the part. The price was fair and reasonable. We will use Larry again when we have a need in the future.

Larry from Bunten works exactly as described by others. He calls when he is coming, shows up on time, and is very quick and effective at fixes.

Larry and his son, came out the same day I called. They showed up on time, and in less than an hour had our system working again. After expecting the worse, Larry explained the problem and what I could to maintain the system. He said he would send me an invoice and when it arrived, the bill ended up being less than we discussed. This is your AC guy!

Larry was early for his appointment, took care of my issue in a very timely, friendly and courteous manner. Stuck with his original price quote given over the phone no less and did not try to sell me any unneeded repairs/​freon for my system! I will be sure and use Bunten AC in the future and highly recommend!

It’s an easy review. Somebody came out quickly. Solved the problem quickly. Polite. The same issue occurred at a different house a month earlier. Bunten A/​C was half the cost of the other company and much quicker at getting the job done.

Sent Larry an email late on weekend night and by mid next morning he had my AC unit back up and running. Quick, professional and the prices are very reasonable. I went with Larry because of the good reviews I saw about him on Unilocal and I’m glad I did.

So happy with Larry at Bunten. We’ve had to have him out twice in the past month for two different issues. In both cases He was fast to respond, with very fair prices and more importantly he’s honest and you know you’re not getting taken advantage of. He’s got our business forever.

I had two two expensive opinions to solve an a/​c problem. Larry proposed a simple solution. His guys showed up and did the work in a couple hours, and they cleaned up the mess! Excellent solution. No hassles. In and out at a great price.

Larry Susen at Bunten AC is really knows AC and he gives great customer service! He was very prompt (which is so important in this incredibly hot summer)! Our AC was installed and serviced under warranty through another company that never got it right. Larry got it figured out, gave us some tips on how to keep our house even cooler, and now we have recommended him up and down our street!

After using another AC company in town I was left with a bad taste in my mouth. Their service was satisfactory but the cost was ridiculously high. When I questioned them on a near $ 1,000 repair for an item that was under warranty I was told it was for labor. Thanks to a friend, I was referred to Larry Susen of Bunten A/​C Service. He came out within a matter of hours and had already fixed my A/​C by the time he knocked on the door. You can imagine my relief. The repair only cost me a fraction of the quote from another company and was done in a fraction of the time. Larry was very professional and polite. He took the time to explain a few steps I could take to clean my unit yearly and prevent similar problems. Without a doubt, he’s the one I’ll call the next time I have a problem!