Rooms To Go Furniture Store – Augusta

Augusta, United States

1.3

Open now

4 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 706-619-3779
Website:
www.roomstogo.com
Address:
475 Bobby Jones Expy, Augusta, GA, 30907
Categories:
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Bussiness info

Accepts Credit Cards
Yes

Today

Today 10:00 am – 9:00 pm
Open now
Local time (Augusta) 10:23 Saturday, 21 June 2025

Business hours

Monday 10:00 am – 9:00 pm
Tuesday 10:00 am – 9:00 pm
Wednesday 10:00 am – 9:00 pm
Thursday 10:00 am – 9:00 pm
Friday 10:00 am – 9:00 pm
Saturday 10:00 am – 9:00 pm
Sunday 11:00 am – 6:00 pm

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4 reviews of Rooms To Go Furniture Store – Augusta

No registration required
Place rating: 2
Grovetown, GA
BEWARE! If you cancel your order they put your stuff back in rotation and then proceed to give it to the next person in line which would have been fine if we hadn’t already waited two months for the bed shipment date to begin with and now because I cancelled for a death in the family it’s going to be another 2 months to get my bed! Rediculous! Otherwise the staff at the store and customer service reps are nice!
Place rating: 1
Augusta, GA
I waited to see how delivery went before posting a review because the shopping, buying, and scheduling of delivery went very well. Anyway, upon delivery, the guy asked if we were aware they wouldn’t be assembling the furniture for us. I told him I wasn’t but I’d call my husband and ask him. My husband said (on speaker) that yes they were to assemble. Hearing that, the guy says he wasn’t sure then agrees and goes out to get the box. He returns shortly with a package of hardware that’s clearly damaged and informs that it can’t be assembled and we have to call CS to order a replacement and reschedule delivery. My guess is he knew it was damaged and planned to leave it with us to take the blame for defective hardware! I’m hoping all goes well b/​c reading the previous reviews, doesn’t look too promising.
Place rating: 1
Augusta, GA
I had to set my bed up myself.
Worst customer service on the planet. They don’t even know the meaning of the word. The delivery driver talked down to me in my own home. «I don’t care what you do, I don’t work for rooms to go», he said wearing a rooms to go shirt and driving a rooms to go truck. I know he’s a contractor, but he’s still representing the company.
I then call a manager to complain about the driver. The manager was worse, very rude.
I call corporate and email corporate to tell them my experience. I’m promised a call from the regional manager. It’s been a month and I have yet to hear anything. «You’re asking me to go above and beyond!» I say,“yes, I am. That’s what customer service is.“
Take my advice, DO NOT SHOP AT ROOMS TO GO!!!
Oh, did I mention the salesman talked about bleeding vaginas when I purchased my bed? Yeah, you can’t make this stuff up. That should have been a red flag there. No pun intended.
Place rating: 1
Brownsville, TX
Be careful before !! Once product is ordered, it cannot be returned for any reason, even if it comes defected on several occasions. The only thing they offer is an exchange of «EQUAL OR GREATER» value. Also, their customer service is the worst one ever. When you shop at Rooms To Go, read the FINE PRINTS.