Citi Nails

Walked in yesterday for a shellac manicure. My nails look so much better after my manicure. Clean salon and the ladies are sweet and personable.

I wasn’t expecting what I walked out with. My expectations were surpassed. I got one of the best shellac manicures of my life. My little bites her nails and I bribe her with polish trying to get it to stop. They did a great job on her little stubs. She said the lady was a bit rough, but the kid is 11 and her nails were probably very difficult to work with. Prices are fine. Same as everywhere else.

Went here a few weeks ago to use a groupon for a mani pedi. My pedicure was great, and still looks good after 3 weeks. I loved the chairs and hot stone massage. I then had a different technician for my manicure and she did a horrible job! Not only did she butcher my cuticles and surrounding skin to the point I was bleeding, but the polish started peeling off by the end of the day. It was coming off in huge pieces. My cuticles still haven’t recovered. If I ever go back I will never let that woman near my hands again!

It is not the nicest location but it was suggested to me so I gave it a try. I have had consistently great nails done here. I have to say, I understand a few of the negative reviews though. The staff isn’t the most friendly and I noticed a difference in quality with another technician I watched. However I see a girl named Jennifer for the longest lasting, most natural looking overlay on my nails. I don’t let anyone else do my nails! She isn’t super talkative but nice. I absolutely advise seeing Jennifer at City Nail if you are ever in Auburn.

I went and had a mani pedi on Saturday with my mom in preparation for a vacation. I am a regular with pedicures but not manicures. While my pedicure was pretty good although they charged extra for every little thing like my flower (which was nothing special). I am actually ok with this my issue was my manicure. This was the worst manicure I have ever had. I am not sure if they were busy or what, but my polish started peeling that night. By Monday I had to completely take it off. Absolutely terrible. My mom had a French manicure and 2 nails are crooked and messed up. I will never go back. They need to take a little more time and maybe get better polish if it starts to peel after a few hours. Don’t go to this place!

Very affordable nail salon! $ 20 for mani/​pedi and you can pay $ 15 more if you want shellac. Super nice relaxing service. Comfortable environment. The only thing that they are missing is a bigger color selection. Will be back again and again! :)

Last weekend my friend and I went to get our nails done here. We were both extremely disappointed!!! They have some good staff, however, we both had an older woman who did not understand any english, didn’t seem to want to be there, was not pleasant nor efficient. We each had pedicures my friend had full set and I had a fill. She had to go yesterday to another salon to get her nails redone and repainted. I would NEVER recommend this place or at least not that person…

They are pretty good about appointments and they are pretty friendly. Nothing too fancy but they do a good job and offer some good deals. The parking lot is small and can fill up on Saturdays.

I don’t know about this place… She really didn’t do my nails how I wanted them. They had great reviews… But my nails aren’t as cute as I wanted them… I will try another place. Before I go back.

I took my daughter in for a surprise mani/​pedi, one I had purchased on Groupon. From the moment we walked in the door I did not have a good feeling. No one greeted us, the employees looked up and continued working. Someone came out of the back room and asked what we wanted. I am assuming the owner. She told us «pick color» and went back in the side room. It appeared she was busy chatting with another employee. She finally came out and filled the water then another girl came over to do the pedi. She also did not greet us. I paid extra to have shellac and the owner did the manicure. Several times I could hear her scolding my daughter and telling her that her nails were dirty. Customer service 101… not something you do. The shellac chipped the next day anyway! Needless to say I purchased 2 of these and would never, ever return to this salon. Rude, dirty and unprofessional are things I can do without.

The girls here are friendly do a good job. Relaxing pedicures and reasonable prices. For my daughter to walk in off the street with a picture of how she wants her nails done and come out an hour later with the Seahawks design, well I call that pretty good service. Nice!

I bought the Groupon because it was a good price and still did not get what I paid for. They were grumpy and rude and unhelpful and it felt like they just wanted us to leave. I will not go back!

WOW! Am visiting from out of state and looking for a salon for a mani/​pedi. I was looking at reviews and am shocked that an employee would attack and go on the defensive on your Unilocal page. Bad practice Thuy. I won’t be coming and it looks like you may jot be open much more with your poor customer service. Just sayin

One of the best places ever. Forever a customer. Friendly customer service
Tina is awesome. Good pricing on waxing services too. Awesome quality fr lower price.

The ladies were nice enough. They chatted me up when I arrived and joked with me about putting color on my toe nails. I arrived this afternoon to redeem my fathers day gift from my girls.
I’ve gotten dozens of pedicures before but its been a long time since i got my last one. Everything was going well until a lady sat next to me to get her pedi. I immediately noticed she had bubbles in her water and it smelled good. Mine had neither. Strike 1.
Strike 2 came when the lady barely scrubbed the bottom of my feet. She spent all of 1 minute scrubbing. Let me remind you it’s been a long time since I got my feet done. Guess how long the lady next me for her feet worked on? A lot longer than mine and her feet were much nicer than mine.
I went there planning to tip nicely for a much needed pedi. I left with my tip and a bad experience.

Got a pedicure here cause I purchased one through Groupon. Everyone was really nice and my lady did a great job on my toe nails. She massaged my feet and calves well. It was a nice and relaxing experience! I didn’t feel rushed and the same woman worked on me the whole time which is not my experience in other nail salons.

It’s none of my business but as a nails tech I must speak up:
This is the responses to Danielle D.
In defends for the nails tech at cities nails it is not fair to given them the bad grading and all the bad reviews. I clearly understand that you are very disappointed and frustrated at the fact that you didn’t get what you want, but it’s not their total fault when you didn’t explains clearly of what you wanted and worst part was you said you was suspicious the whole time that it wasn’t done right. But you never speak up during the process !!! How do you know if it not done the right way if you don’t even know what you asking for !!!
I’ve been doing nails for over 10 years. And I’ve deal with clients like you a lot. If you wanted something natural for your nails, you have to ask for a GEL NAILS MANICURE, SHELLAC MANICURE OR EVEN A GEL POLISH, not a FULL SET OF GEL NAILS. FULL SET means acrylic if your sister was a nails tech she would have explain it to you correctly. I can give you 5 difference type of FULL SET if you like to learn. You can go in and ask any nails salon and they would tell you the same thing. And you got charge for 5 $ buck because you ask for a FULL SET GEL NAILS and acrylic gel nails required gel top coat which you have to dry your hand under the machine to make it clear clean and shiny because it is a gel powder may I added to that. The ladies at cities nails did no wrong beside listening to your request. So make sure you know what you talking about before giving review and calling people a liars. Just because we’re in a customer service industry does not means we need to take wrong negative review from people like you.
Have a nice day Miss Danniel D.

Tracy was great! I was greeted instantly and had maaaaany many colors to choose from. The atmosphere wasn’t anything spectacular; just your average nail shop. I used a Groupon for the deluxe mani & deluxe pedi, it was a quick in and out service. Usually they charge the Groupon price regardless. AND it was only $ 10 for my eyebrow wax! Can’t beat that!
Overall it’s your average spot. It wasn’t too busy, so choose Citi if you want a quick in and out service!

Here on vacation and it’s not in the best side of town and their is another nail place across the street but I really enjoyed the service here and the massage after my pedicure was amazing!
I found this place on Groupon and decided to give it a shot and I’m very glad I did :)

My friend and I went because she purchased the groupon. Big mistake. Only one leg was scrubbed and no massage. I almost wanted to go across the street and get a real mani-​pedi!
Also I didn’t see anything being sanitized and I was watching closely. The final straw was the crappy color selection and the rhinestones I got on both of my big toes totally came off. Oh and my french tip on my hands is already chipping. NEVER AGAIN. Huge waste of time and money.