NTB – National Tire & Battery

Atlanta, United States

3

Open now

11 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 770-432-7241
Website:
www.ntb.com
Address:
1250 E W Connector, Atlanta, GA, 30303
Categories:
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Bussiness info

Accepts Credit Cards
Yes
Bike Parking
Yes

Today

Today 7:30 am – 8:00 pm
Open now
Local time (Atlanta) 16:26 Tuesday, 24 June 2025

Business hours

Monday 7:30 am – 8:00 pm
Tuesday 7:30 am – 8:00 pm
Wednesday 7:30 am – 8:00 pm
Thursday 7:30 am – 8:00 pm
Friday 7:30 am – 8:00 pm
Saturday 7:30 am – 7:00 pm
Sunday 9:00 am – 6:00 pm

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11 reviews of NTB – National Tire & Battery

No registration required
Place rating: 5
Atlanta, GA
My husband and I walked into this establishment without an appointment for either of our cars to get an oil change. We were told that they couldn’t work on our car for another hour. Since we didn’t have anything else to do we decided to wait. Well the wait didn’t take long at all! Within 20 minutes of waiting I saw our car was being serviced already! Great speedy service and great customer service. Will definitely come back here for our next oil change!
Place rating: 1
Mableton, GA
This is my second visit. Just for oil changes. The first time it took 3 hours even with an appointment. The manager was very nice and didn’t charge me so I thought I would come back and try again.
Well I’m now going on two hours still not done. Obviously making appts in advance does nothing to make sure there is a timely service call.
Place rating: 4
Hiram, GA
AMAZING JOB WELL DONE. I went back 2 days later and spoke with Robert. He took on the task of looking and fixing my vehicle and he did an amazing job. He never got defensive and he explained things to me and never once made any excuses. He is an amazing asset and leader. I will definitely be going back there. Robert is the best absolutely amazing. He gave me a new battery for my car and he gave me the most amazing discount. AMAZING AMAZING JOB WELL DONE.
Place rating: 5
Marietta, GA
I just had a fleet truck taken here for several services and Robert, the manager, was extremely helpful. I called ahead and they had the tires ready the following Tuesday. Despite getting everything done in a timely manner, he was thanking me for being patient. I have come so used to poor service in this industry that I was floored. And the fact that he did this for an out-​of-​town fleet vehicle was even more astounding, he knew he might not see me again. I will now go out of my way to bring business here if I have the opportunity.
Place rating: 5
Smyrna, GA
Wow! They have gone out their way for us. We have been with NTB for at least 7 years. They save us money when they can. They tell us when the work is mandatory and it needs to be done now. We trust them. Ask for Rob/​Robert
Place rating: 1
Austell, GA
I was upsold to buy 4 tires instead of the 2 I intended. Admittedly, I was due for a set. I had to come back 2 mos. later b/​c they had neglected to re-​install or initally broke a sensor on one of my rims. They also never balanced the new set, the car would shimmy like crazy any time I got near 60 mph. Also, while there I learned that their dealings w/​their vendors are even kind of shaky. The only bright spot in all of this was one of the mechanics — Casey. He’s the best thing they have going for them. I’m only giving them one star b/​c even though they got me going again, here we are a month later and my low pressure light is on again.
Place rating: 1
Atlanta, GA
NTB cross threaded all four of my lug nuts. When I got a flat and pulled over on the side of 85, I realized there was absolutely no way to put the dummy on because NTB didn’t take the two seconds to make sure the lugs were threaded correctly. Thank you, National Tire and Battery for leaving a lady stranded on the highway for five hours Memorial Day weekend because of your incompetence.
Place rating: 1
Atlanta, GA
The location is totally incorrect on Unilocal and is not even in the perimeter let alone in Downtown Atlanta. I’ve been to this location on East-​West Connector and Floyd before and the experience was great but this time was totally different. My mother and I went there two weeks ago to get two new tires and get a tire rotation. We came in at 11:00a.m. we left at 2:30p.m. 3 ½ hours later for two tires. I understood if they were busy but we saw people come in and leave and we were still there and to top it off nobody came in to let us know what was going on. The experience probably wouldn’t have been bad if they informed us on what was going on. On top of that, the waitroom was not clean (the floor was very dirty). I won’t be coming back to this location again.
Place rating: 4
Garmisch-Partenkirchen, Germany
I came here today for an oil change and thought they did a pretty good job. Other than it being a little pricey (I don’t remember paying $ 36 for an oil change the last time I got one, but maybe I’m wrong), everything was great. They were just finishing up one when I came in, and took my car in within 5 minutes of my arrival. They didn’t stock the oil filter needed for my truck so there was a bit of a wait while they got it from Advanced Auto Parts but they kept me informed about it and did an overall great job.
Place rating: 1
Smyrna, GA
Terrible service, unfriendly, incompetent techs. Went to get my tires rotated and balanced which is free when you buy tires from NTB. First time still had vibrations, brought it in again. Still had vibrations — new tires too! Third time they actually ROTATED ONE SIDE even though I said I had just had them rotated, just needed a correct balancing. Today would have been a fourth time just to balance the tires but they couldn’t fit me in. I said I couldn’t understand why it was so difficult to balance tires. The manager said it’s not hard. I said apparently it is and it’s also too bad when a job is not done correctly THREE TIMES that a person can’t be bumped up in the wait line. Nobody cares they just want to sell tires and customer service means nothing to these people. Next time I will buy tires somewhere else.
Place rating: 5
Austell, GA
I got great service and a great deal… even a few free add-​ons (just ask!)! I went to NTB to get my battery replaced and ended up getting all the other regularly schedule maintenance done: oil change, tire rotation, new wiper blades, etc. The service was fast! The price was reasonable! And best of all, they were open late when everyone else in the neighborhood was closed! I’ll definitely be going back.