Chili’s

If there was a review option to give NO stars that’s what I’d choose! There are plenty of other restaurants in the same plaza. PLEASE do yourself a favor and choose one of those. Literally ANY other place. Waited over an hour for a table when we had a reservation… that they lost. Then waited another 40 minutes for drinks… and 30 more minutes for food that was terrible. It was so bad our waitress brought us a bowl of chips… to go with our water… because the kitchen and the bartenders were «a little behind»…Honestly one of the worst dining experiences ever. It was a friend’s birthday and they completely ruined it.

Always enjoy this Chili’s. But what is up with no wifi? No wonder there were only 5 people in there. The parking lot at Friday’s was packed. I think I’ll go there next time.

This was ridiculously horrible. Ill cut to the chase. My server was great but the kitchen staff is either overworked or lazy. This is one of those times I should have spent the extra time to make my own meal.
Normally I dont do chain restaurants and this place is why. Salmon was highly overcooked. Broccoli texture was as if it had been steamed for 30 seconds at most. Macaroni noodles were mushy. Steak came out over well done when I asked for medium rare.
Ill take the blame for even allowing myself to walk into a chain restaurant again, but I wont be visiting another Chilis location again, especially the camp creek location. Sometimes the phrase you get what you pay for doesnt always apply but it applies here.
I genuinely feel sorry for the people who work here, the general manager clearly does not care about them or the reputation of this location

THE WORST DINING EXPERIENCE OF MY LIFE!!! My server never gave us his name. The hostess threw my requested limes across the table at me because she was too busy to set them down on the table. Our server brought our fajita skillets out ON FIRE! Our food was charbroiled to the skillets. My clothes smell like I’ve been in a 3-​alarm fire! The entire restaurant was laughing, pointing and taking photos of us to post on social media of course. Then the mgr comes over and admitted to seeing the flames but didn’t bother to come speak to us about it OR offer a concession until we requested to speak to him. NEVER AGAIN!

Chili’s restaurants normally make me cringe. Their one saving grace is this horribly addictive honey mustard with perfect French fries. At that point, I’m not sure if the fries are just a vehicle for the honey mustard to my mouth or if the honey mustard perfects the fry. Really… Who cares??? It’s the only reason why I’ll go to one when with friends.
They have a $ 6 and up lunch special with some budget-​friendly options that will afford you leftovers, like a double patty burger with American cheese, fries, and a starter salad or soup.
I normally give very generic food a 3-​star rating, but this place earns a fourth star for service.
For lunch one day we had the most awesome server in the world, which we all know can be hit or miss at a place like this. There’s this management push to use these interactive payment tablets, and they’re just a pain in the ass. We can’t even live in a place in which I can order my food and pay from a regular person any longer. Guys, get rid of those, please. I don’t want that shit on my table when eating!
I actually ended up at this store twice, once for lunch and once for some guaranteed football action when I didn’t want to drive around looking for a place with several TVs. Received great service from Keisha at the bar, and the manager (someone said his name was Romer?) was so awesome; we were all freezing at the bar, and he turned the air up for us and checked on everyone. I saw him interact with guests when I walked to the bathroom, and he was so genuine with the folks at tables.
Oh, be cool and say hi to those sitting at the bar with you when football is on! There have got to be people that hate Ohio State besides you and me, so you’ll find friends wherever you go.

It took forever to get our food, and our drinks. This location wasn’t even packed. Worst service ever (and I like Chili’s)!!!

This place is the absolute worse Chillis I have ever been to. We had to find our own server and the one we ended up getting had so many tables I’m not sure why she agreed to even serve our table. We have been seated for thirty minutes and are now just getting our drinks. The table across from us has not been cleaned and it was empty when we came in the door. Our server is pleasant but she has no idea what she is doing or anyone here for that matter.
We received our entrees before our soup and salad…
Go figure!!! This place is a joke. They finally brought out our salads but no salad dressing and did I mention we did not get any silverware until our food had been sitting for almost 5 minutes. We eventually had to grab the manager to get the rest of our food. Did I mention we never got any refills! Do not come here if you have plans or want to do something besides wait on your food all day.

Friendly manager on duty Terry was courteous enough to adjust temperature to accommodate myself and other guest. I think that is what customer service is all about. Thank you!

It took forever to get attention even though I was seated at the bar. The bartender finally came with her purple hair and informs me with an attitude that she was packing up a to go order. For 15 min??? But seeing my attitude, she made effort to engage in conversation and made me a strong drink. I’m still not impressed but I may go back one day when I have no other options.

I visited this location on a business trip with a large group of people for a quick bite to eat and some laughs. I definitely got some laughs, but they weren’t exactly what I was looking for.
As a former server, I know that when you visit a restaurant with a large group like we had something is bound to go wrong. That is perfectly acceptable, 1:15 isn’t bad. Our party was more like 1:2 had issues. Our waiter gave it his all, he really and truly did it just seemed like the kitchen staff was working against him.
One of our party wanted a burger with mushrooms, he was told chilis doesn’t do mushrooms, despite the fact it was clearly on the menu. Another one of us ordered fajitas, the fajitas were fine, but she literally got a side of jalapeños that had 3 pieces in it. Seriously?
This place needs to step it’s game up.
This was my first chilis experience and definitely my last. Adiós chilis

I tried to give this place benefit of doubt but it is awful. Service sucks. The hostess had an awful attitude and when we asked to speak to a manager he just looked and reacted as if he could care less. We watched as half the The tables sat dirty while we were eating and people were waiting 30 mins to be sat. Having worked in the service industry for 3 years it was just ridiculous. Just find another chilis location.

Worse service known to man. We waited like 45 mins to be seated. Took them forever to even get it right. The hostess had a bad attitude and tried to tell me my daughter couldn’t have a high chair because the manager said so and it’s against regulations. Come to find out he never said that. My daughter sits in high chairs fine. We asked for the manager twice and he didn’t come over until someone from my party went to find him then he came over. My food was cold and I told them to take it back because it was and they brought out the same plate cold again. I was pissed at that point and told them I didn’t want the food their. It took forever for them to bring everyone’s food out and did it very oddly. People were done with their food while others were just getting theirs. They also screwed up pretty much every order. The drinks were pretty much the only good thing there and it took forever to get mine. Oh and the restrooms were messy as hell too. They need to clean those up. This place isn’t worth coming back to and it’s not worth the wait. Never would I ever come back or recommend this place to anyone. If I could give them 0 stars I would give it to them.

On March 27, 2015 my family and I ordered dinner to go over the phone. The receptionist took my order and repeated it over the phone. The order she repeated was correct. My husband went to go pick our food up while I watched or child at home. He was not in the room when I ordered but I didn’t think to remind him of what I ordered dinner that’s the receptionist job. When he returned with the food I realized that one order was completely wrong. I called and asked to speak with the manager. He answered told me his name was Cedric. I told him my issue and he asked if I could come to pick up the corrected order the same night. I told him I couldn’t because it was late and I was home with a child. So he told me to come in today between 10am and 11pm. I agreed. I just called to two him I was on the way and he answered the phone with an attitude and asked why I hadn’t come earlier. He also debated me saying that the receptionist showed my husband the food so it was basically my fault, again my husband was not in the room when I order… not should he have to be since is not his job to overlook an order. He then told me just to come on. I told him never mind because of his rude behavior. I have been a long time customer to that particular restaurant since I moved in the area… but based on his attitude that may be my families last meal from there.

Everything was awesome I will be definitely be back again, and I like they set up when you pay at the table now

I’ve been here a couple of times and the food is consistently good and the service is great. Both times, our waitresses have been extremely friendly and very fast. Everyone keeps saying it’s in the hood but I just don’t see it. It’s clean. Nice area. Good shopping around. A very nice girl’s day out spot. :)

This is my second visit in 3 – 4 weeks time. Service has been great, apps out on time, food out in a timely fashion, drinks refilled and service with a smile. Very clean and the food is good for what you expect from a chain. Try the new pickles:)

I am writing this review to thank Cedric Perryman for treating me and my girlfriends like VIPs. After a hard day at work it was a pleasure to relax with a cocktail and a good steak dinner. Cedric is that rare manager manager who visits all his tables, greeting his diners with a smile and a sincere «how is everything?» He cares and it shows. Thank you Mr. Perryman. The girls and I will be back.

Hood hood hood… we had to wait 30 mins to sit down and there were plenty of seats n the bar area. Then when we did sit it took 30 more minutes to get a drink of water, I understand its sunday and everyone watching football, but when your at work you should b working not watching tv, even the manager was watching football. We started to leave but we decided to give them a shot. mistake on our behalf. The works running around and jumping for joy on every play, our food came out super cold drinks had melted ice in it that watered down the drinks. 2 fights broke out over someone’s team losing, a lady got hit in the head with a belt buckle, another lady was tossing glassware, spoons, forks and anything else she could fine. sad part about it the customers had to break it up no one from the restaurant stepped in until it was clear to stand up feom under the table. it makes no sense you cant fo out and enjoy a nice football sunday and a few drinks without worrying about getting hit with a glass or flying fork. to top it off no police or even a service ad came to the restaurant.. I wouldn’t go here for free food. when we left they said come back soon. lmao never…

Unbelievable how some people can be. Service… please! Food… gtfo yeah a horrible experience

Now all ima say is if I had an option not to select a star I wouldn’t have selected one at all. The customer service is TERRIBLE. I came at a very dead time. Literally 8 customers in the building and there was nothing but chaos. It took for ever for us to be seated and to receive our food. Just ridiculous! Never again!